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Molly Maid of Leon County

House Cleaning

About us

Welcome to Molly Maid, your local choice for professional residential cleaning services. Backed by an established household brand, our residential housekeepers guarantee your satisfaction. We listen to your personal preferences to create a plan that keeps your home cleaned your way. We've been highly recommended for over 25 years as a result. Give us a call today!

Business highlights

39 years of trusted experience

Services we offer

All rooms: dust baseboards, light fixtures, furniture, sills, shelves, blinds & decor, remove cobwebs, vacuum & mop, vacuum cloth furniture, clean glass surfaces, make up or straighten linens, empty wastebaskets. Bathrooms: Clean showers, tubs & sinks, scrub toilets, including bowl, seat, lid, tank & base, clean, dry & shine all mirrors, chrome & tile, damp-wipe cabinet fronts, clean all shelves, fixtures & items on vanity. Kitchen: Clean, dryshine all appliance surfaces.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
17%
3
22%
2
11%
1
6%


Rating CategoryRating out of 5
quality
3.8
value
3.6
professionalism
4.1
responsiveness
4.1
punctuality
4.2
Showing 1-18 of 18 reviews

Valerie G.
11/2017
3.0
house cleaning
  + -1 more
I was going on vacation and my children were going to stay at my house part of the time I was gone. I was going to leave the house spotless but got sick shortly before we were going to leave, so I called Molly Maid to finish cleaning. When I got home from vacation, my house looked like they hadn’t been there. The bathroom floor was filthy, it clearly had not been washed. There was mildew in the master shower. There was dust all through the dining room. The floor of the laundry room had not been swept or washed. There was a large smudge on the powder room door what had been there when I left. The upstairs bathtub and vanity were a little dirty when I left because I had started a deep clean before I got sick. It would have taken me no more than 45 minutes to make it spic and span. The person who was at my house while this two person team was there said the two ladies spent over an hour up there and he finally told them to stop and come downstairs and do some work. The only thing I can tell that they did was sweep the living room. When I complained, after I got home, that I was not satisfied, I was told that they only give a 24 hour warranty. However, they said they would come back and clean the shower and wash the bathroom floor; I told them no thanks.
Description of Work: Cleaning the downstairs of my house and the upstairs bathroom.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$180

Steve L.
01/2016
5.0
house cleaning
  + -1 more
I was having someone come for a visit and wanted their bedroom and bathroom professionally cleaned. I was able to schedule an appointment for the day before their arrival. The 3 workers arrived promptly, listened to my priorities and got to work. They were very thorough. They cleaned the baseboards, window blinds and the window sills. The tub/shower were especially bright and shiny.
Description of Work: They cleaned a bathroom, bedroom, kitchen and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KT L.
06/2014
5.0
house cleaning
  + -1 more
They do a pretty good job.
Description of Work: We used Molly Maid of Leon County for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$218

Kathy H.
01/2014
4.0
house cleaning
  + -1 more
.
Description of Work: Clean interior of personal residence.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bobbie C.
10/2013
1.0
house cleaning
  + -1 more
The cleaning was substandard. I requested a move-in cleaning, and many things were not performed. The shelves in the kitchen cabinets were not cleaned, as I found out when we attempted to unpack our things. I ran a Clorox wipe over the shelves and the wipe was BLACK with dust. They were supposedly here for 2-1/2 hours, so I'd really like to know what they were cleaning in an empty house that took them that long and I still found things like the cabinet shelves?! Several of the window sills, towel bars in the bathroom, shelves in the closet, and so forth were not touched. There was some type of goopy stuff on the paper towel holder that I found that they cleaned when I walked out of the room. I was charged for the time that I had to go over the deficiencies that I found. The office never got the address right, and then called me and interrupted me in class (adult returning to school) to find out when I wanted the cleaners to come...um, how about the time that I scheduled? Especially considering I warned them ahead of time that I was not to be contacted until after my class time. The girl I spoke with (Shalamar sp?) basically blamed the mix up on me, the first-time customer, saying I didn't give them the address they needed. As if it were not their responsibility to get all needed information before booking the appointment, especially when I said I needed them to clean the rental we were moving into - that I was calling to schedule a MOVE-IN cleaning appointment. I also initially gave the address information to the online service, who said they would pass this information on to the local office. Shalamar said they were calling in response to the online service's information, anyway! The supervisor that the girl talked to could not be bothered to call me and speak to me about any of these problems. She just said to give me a $20 refund and call it even. My husband was infuriated when he saw the level of cleaning. We will NEVER use this service again. NEVER!!!!
Description of Work: Move-in cleaning of empty house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Ivan K.
08/2013
5.0
house cleaning
  + -1 more
The team of two did a lot of work and were very good. My wife is quite pleased with their efforts and we have agreed to have the service regularly.
Description of Work: House cleaning, very comprehensive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Donna P.
03/2013
4.0
house cleaning
  + -1 more
and they did a great job again. I plan on using them on a regular basis.
Description of Work: I had been sick and my house was in need of a deep cleaning, I called on Wednesday and they were able to make it out that Friday. They gave me a time of arriving between 12 and 2pm - arrived at 2:45 pm (a little late). Two women showed and and worked for approximately 3 hours and did a wonderful job. The company followed up with me to make sure that I was happy with the service (professional). I just scheduled for them to return 2 weeks later (yesterday)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Amy J.
02/2013
3.0
house cleaning
  + -1 more
I have been using Molly Maid for several months. Twice they have double charged for my credit card cleaning. The quality of work is very dependant on which and quot;teamand quot; comes to clean. The last team was fair at best. I will change when I find another service.
Description of Work: I have been using Molly Maid for several months to clean my home. They dust, vacuum, clean the bathrooms etc.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Karen M.
12/2012
4.0
house cleaning
  + -1 more
I used Molly Maid several times during 2010 with mixed results. I have a 4000 sq ft house and several animals, so it is a fairly large job to clean it. I usually ordered the deep clean for $320. Most of the cleanings were excellent, but some not good. I have not used them since 2010, because the last cleaning fell into this latter category. They were clearly rushed during this cleaning, and I sent them back to wash the base of toilets and pick up trails of dust that they left behind. After they left, I found that they had not washed the floor of the master bath. I know this because I always removed the kitty litter box before they arrived and swept up most of the litter. Some would remain, and this was still there after they left. I had had this team before and always tipped them $10 each, so felt rather bad that they had done such a bad job. I did not report this, as I tend just not to call people back when they don't do a good job. Their vacuum cleaners were not very good and would not pick up pet hair. I always had them use mine. I think the problem resulted because I had just used them two weeks before and argued for the two week rate, rather than the deep clean rate. This seemed to cause them to be in a hurry. I have not used them since, but probably would try them again in an emergency..
Description of Work: General Cleaning of a two story house with animals.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Reckie W.
06/2012
5.0
house cleaning
  + -1 more
They are awesome! They are very flexible and will work with you if you need additional work done.
Description of Work: I have been using them for 4 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE H.
05/2012
5.0
house cleaning
  + -1 more
They are very prompt and if my cleaning day comes on a holiday they call me to reschedule; I don't have to call them. I give them all A's and will use them again in the future.
Description of Work: I use Molly Maid of Leon County for bi-weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anne W.
04/2012
5.0
house cleaning
  + -1 more
I am very happy with them. They do a really good job and are very unobtrusive while they are here. They are accommodating and I have found their work to be consistent. They tell me what day they are coming, but they usually do not have a specific time.
Description of Work: I hired Molly Maid of Leon County to clean my home every 4 weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Nancy T.
04/2012
2.0
house cleaning
  + -1 more
I had them out three times to clean my house. They did a decent job cleaning but every time they came out they broke or ruined something. I had an emerald green bath mat splattered with bleach and they dropped a sculpture on my floor and the tile chipped. They never had the same person come out. They offered me a free cleaning but I didn't accept it.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$120

Amy K.
01/2012
2.0
house cleaning
  + -1 more
unknown
Description of Work: Be very careful with this company. They sent an employee who had been suspected of stealing in with the team coming to my house so they could "watch" her. This girl STOLE numerous jewelry pieces and pawned them that same day. Even though we had a police report and she was in custody for pawning one of the jewelry items, the owner refused to provide her bonding information. We ended up pursuing charges through the s

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$100

Alice C.
03/2011
3.0
house cleaning
  + -1 more
Overall, ok work but not worth $100. for 1.5 hrs. They had one team that was excellent, but they could not guarantee them coming each time. I was getting the help once a month, and they did a "fall cleaning" the first time, with regular cleaning afterwards. Most of the cleaning after the first time was rather hit and miss. Some things were never dusted, or missed and then gotten next visit. I was not happy paying so high for less value as time went on, so now looking for someone more reasonable and consistent with their quality of cleaning.
Description of Work: I used this service for several weeks from around Sept. thru early Dec. Basic household cleaning of dusting, vacuuming, completely do bathrooms. Kitchen modest cleaning microwave, counters, etc. Blinds and sills dusted but no windows.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Richard G.
01/2011
3.0
house cleaning
  + -1 more
Maids were competant but changed often. Obviously used more to office than house cleaning. Somewhat superficial in their cleaning. Expensive, we've since found better and cheaper cleaners.
Description of Work: complete hjousecleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Mark M.
01/2011
5.0
house cleaning
  + -1 more
Wonderfully! In two hours the 2 ladies from Molly Maids cleaned the 12000 square foot house from top to bottom - including the refrigerator and stove/oven! AMAZING! They were quiet, but professional, courteous, honest and worked HARD. Will definately use this service again.
Description of Work: This is actually the second time using Molly Maids. Called and made an appointment for them to come and clean 1200 square foot house. They arrived promptly and went to work. Remember the commercials for "Mr. Clean" with the white tornado that went through the house and made it sparkeling clean? Well....The two ladies from Molly Maids were like sparkeling tornadoes that cleaned like nothing I've ever seen. WOW - in two hours they had the house completely clean, including the refrigerator and stove/oven! In 2 hours! Amazing!!! They were quiet, but professional, courteous, honest and worked HARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Will H.
07/2009
5.0
house cleaning
  + -1 more
We were moving out of our apartment, and wanted to get as much of our deposit back as we could. we were pressed for time, so we called Molly maid to do an estimate. Their person came out, did the estimate, and gave us a price. We scheduled for 1pm, to give us time to clear out...the cleaning crew showed up at 11:30, thankfully they understood, and moved onto their next appointment once they were told. At 2:30pm they returned, and started, they were professional, and the trio quickly did their work, working around us as we finished clearing out. by approximately 4 they were done. the place looked better than it did when we moved in.
Description of Work: Move-out cleaning, of a 2-bedroom, 2-bathroom Apartment, including cleaning the oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

    Contact information

    1400-3 Village Square Blvd. Suite 256, Tallahassee, FL 32312

    www.mollymaid.com/fl/leoncounty

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Molly Maid of Leon County is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Molly Maid of Leon County accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Molly Maid of Leon County offers free project estimates.
    No, Molly Maid of Leon County does not offer eco-friendly accreditations.
    No, Molly Maid of Leon County does not offer a senior discount.
    No, Molly Maid of Leon County does not offer emergency services.
    No, Molly Maid of Leon County does not offer warranties.
    Molly Maid of Leon County offers the following services: All rooms: dust baseboards, light fixtures, furniture, sills, shelves, blinds & decor, remove cobwebs, vacuum & mop, vacuum cloth furniture, clean glass surfaces, make up or straighten linens, empty wastebaskets. Bathrooms: Clean showers, tubs & sinks, scrub toilets, including bowl, seat, lid, tank & base, clean, dry & shine all mirrors, chrome & tile, damp-wipe cabinet fronts, clean all shelves, fixtures & items on vanity. Kitchen: Clean, dryshine all appliance surfaces.

    Contact information

    1400-3 Village Square Blvd. Suite 256, Tallahassee, FL 32312

    www.mollymaid.com/fl/leoncounty

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed