Koala Insulation of Tallahassee

Professional job, well done

Good installation team

At the end after 4 days which was supposed to be in a two-day process the company did make things right. I was very frustrated, and initially very dissatisfied with what was supposed to be final results ( definitely not was my monies worth) with a text and video of incompleted areas to the company a call on Sunday within 15 minutes of message with apologies and guarantee that problem will be corrected to my satisfaction happened to come on Monday! I received message of arrival to home , followed with pictures of completed work by different workers that work displayed professionalism and I was very pleased and person I trusted had to personally inspect completed work was pleased with the outcome well . Satisfaction went from -1 to a 4 star on quality.

Na

They were very professional and prompt, especially their representative, Payne Cook. After new insulation was installed, he recommended installation of a solar fan, to assist attic ventilation. Upon consideration, I decided to have the fan installed. That will occur next week. Payne was both kind and professional, and I would definitely recommend this company.

Payne Cook did a great job in taking care of our needs.

Service was impeccable! Very timely and professional. My dealings were with Payne Cook, their local Tallahassee sales rep. He explained their process and helped me decide on which application fit my needs best. Looking forward to doing more work together!

Sales person was very knowledgeable and work was clean and quick.

Rescheduled for over a month. Felt job was a bit overpriced when compared to quotes we?d gotten elsewhere. Wish we?d have used another company. The work was good, and the employees very nice and very professional.