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Jones Upholstery LLC

5.0(
17
)

Upholstering, Furniture Refinishing and Repair, Upholstery Cleaning,

... +1 more

About us

Jones Upholstery is a local workshop that's been owned and operated by Randy Jones for 20+ years. It has been featured in major interior design and boating publications as a hidden gem, providing world-class quality and service. We have a full line of fabrics to chose from in our Fabric Library. In Business Since: 1992 Service Area: Tallahassee, Leon, Wakulla, and Gadsen Counties. Call us today.

Business highlights

32 years of trusted experience

Services we offer

furniture repair, upholstery, furniture upholstery, furniture services, upholstery renovation

Services we don't offer

We do not do any wood repair or refinishing of furniture. We have two local shops we will highly recommend.

Amenities

Accepted payment methods

Check

Reviews

5.017 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-17 of 17 reviews
Kay C.
04/2017
5.0
furniture repair
  + -1 more
Very well. Mr. Jones was very polite, professional, and completed the work in the timeframe promised.
Description of Work: Dining room chairs recovered
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Eva P.
10/2016
4.0
upholstery
  + -1 more
He said he didn't have and was behind
Description of Work: Recover some day bed cushions
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
Response from Jones Upholstery LLC
[Member Name Removed], I just saw this review on my site and I am at a loss as to why you made this review. If you called my office to schedule work I always let our customers know how far we are booked up on work. At that time you would have been told that we were booked at least 12 weeks and then given a number of another company that would be able to do the work within your requirements. We have been in business almost 25 years and 85% of our business is return customers. We would love to have you as a customer but we can't move your work ahead of clients that have been on our list for 6-8 weeks already. We put everyone on a list and work from First on the list on down the list. We appreciate the opportunity to do work for you and hope that in the future you will be able to plan your work accordingly. Thanks, Randy Jones
Donna T.
09/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Made cushions for me-excellent craftsmanship
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jones Upholstery LLC
Removed mbr info, Thanks for the recent review on Angie's List. We appreciate the opportunity to have done this job for you. Please feel free to call on us for future projects down the road. Thanks again, Randy Jones.
Susan L.
06/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Recovered a wing-back recliner. I selected fabric that was expensive, which is what increased the cost. Owner had some unforeseen personal issues which delayed the work but it was not a problem. He completed the work as promised and I love the way the chair looks and have received many compliments.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Jones Upholstery LLC
[Member Name Removed] I appreciate the opportunity to recover your wingback recliner. We always try to give a good estimate on our timeframe to schedule work but each job is different and must meet my high standards of excellence before I will deliver a project. I would like to thank you for your patience as I was dealing with the sudden passing of my Dad. I had a lot to deal with in planning his military funeral and dealing with closing out his finances. Thank you for using us and we hope to do business in the future. Sincerely, Randy Jones
Hanneke H.
09/2014
5.0
upholstery
  + -1 more
This is the second time I have used Randy Jones' upholstery, I am very happy with his work.
Description of Work: Reupholstered a vintage slipper chair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Jones Upholstery LLC
(member name removed), It was a pleasure working with you again. I know that if we do the quality of work we do every time we do a job, we will always have great customers coming back every time they need work. We appreciate the opportunity to do your Upholstery work. Thanks, Randy Jones.
Stephen S.
07/2014
5.0
upholstery
  + -1 more
He came in and repaired a sofa that was coming apart at the seams. I had unsuccessfully tried to do it myself. He did a wonderful repair job and it now looks as good as new.
Description of Work: Repaired a sofa that was coming apart.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Jones Upholstery LLC
[member name remove], Thanks for the nice review you gave me on Angie's List. We strive to do all our work the best possible way for it to last longer. It was nice talking to you while I was doing the repair and hope you and your family have a great year. Thanks again and feel free to call us on any upholstery related Items. Thanks, Randy Jones
Anne S.
07/2014
5.0
upholstery
  + -1 more
Excellent transaction and beautiful workmanship.
Description of Work: Recovered rocking chair cushions
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Jones Upholstery LLC
[member name removed], Thanks for the great review on our recent work we did on your rocker cushions. We strive to do every job, no matter how large or small, with the same professional look every time. This eye for every detail gives us the competitive edge we have over any of our businesses in the same field. We appreciate the opportunity to continue to do you work in the future. Thanks again and have a great day. Randy Jones
Mark R.
06/2014
5.0
upholstery cleaning
  + -1 more
They did a great job, made suggestions on how to make it better, and completed everything in a timely manner.
Description of Work: We've used Jones Upholstery LLC. He re-covered outdoor sitting cushions.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Jones Upholstery LLC
[member name removed], Thanks for the great review. We handle all our jobs with the same professional manner as we did yours. No matter how big or small the job is, Quality is always our main concern. Thanks again for using our services. Randy Jones
Shirlee B.
03/2014
5.0
upholstery
  + -1 more
.
Description of Work: upholstered sofa
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,700
Response from Jones Upholstery LLC
[removed member name], Thanks for responding on Angie's List for the recent job we did for you. The sofa we recovered in the Sunbrella Toasty Stripe fabric came out really nice. The cushions were completely redone with new foam and wrap to finish off the sofa. This was a very well made sofa that would have cost you over $3000.00 if you could get it made this way now to buy new. The cost to recover good, solid wood furniture now is always less expensive than buying new, quality built solid wood furniture on the market today. Almost 90% of the furniture being sold today is made with plywoods and particle boards. Very few companies have survived the Market crash and are still building solid wood framed furniture. We greatly appreciate the opportunity to do the work on your quality furniture. I wish more people would do their homework on evaluating the quality of furniture they are buying before throwing away good quality furniture to our landfills. We hope you enjoy your furniture and please feel free to call us in the future. Thanks, Randy Jones
Lucia M.
10/2013
5.0
upholstery
  + -1 more
Went great, we didn't give them much time and they performed. Easy to communicate, high quality service.
Description of Work: Took our material and chairs and completed re-upholstery job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Jones Upholstery LLC
Thanks for the great review. It has been hectic since we just moved into our new building. We hope to see you again soon. Thanks, Randy Jones.
Lourdes G.
10/2013
5.0
upholstery
  + -1 more
Cushion came out beautiful, as I knew it would. I've only used Jones Upholstery and they are probably the best in Tallahassee. Unfortunately, since it was a small piece, it took them longer than I would have liked, but they are usually very busy with bigger pieces of furniture. Once I picked it up, I knew it was worth the wait. Their attention to detail is excellent.
Description of Work: Covered foam cushion for trunk.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Response from Jones Upholstery LLC
[removed member name], Thank you for using our upholstery services again. The timeframe that your work came in was at the same time we were doing a large job with a very tight deadline. We try to work the small jobs in from week to week if possible but this was one of those times it was impossible to do until we finished the larger job. I know you always like our work and we appreciate customers like you. Thanks for the great response. Randy Jones
Cheryl S.
09/2013
5.0
upholstery
  + -1 more
These guys do great work. We purchased fabric and tried to take the old upholstery off this armchair (great bones, faded fabric). Then Jones took over, finishing the tear-down and remaking the chair as good as new.
Description of Work: Reupholstered armchair
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from Jones Upholstery LLC
[Member name removed], Thanks for the great review. We strive to make sure every customer has a great experience with our upholstery work. Being a second generation upholsterer my Dad taught me that the most important part of every job was the smile we put on our customers faces when they saw the completed work. I hope the work we did for you is as enjoyable for you as it was for us to do. I appreciate your patronage and hope to do business with you in the future. Randy Jones
Becky D.
09/2013
5.0
upholstery
  + -1 more
Did an excellent job. Would use again.
Description of Work: Covered cushions for outdoor furniture w/ Sunbrella fabric. Provided fabric.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Jones Upholstery LLC
(Member name removed), Thank you for the excellent review. We appreciate the opportunity to do your work for you. We try our best to make sure every customer is completely happy with our work. Please call if we can help in the future. Thanks Randy Jones
Deborah M.
08/2013
5.0
furniture repair, upholstery
  + 0 more
I chose Randy Jones because I had heard nothing but good things about the quality of his work. I came to Randy at a very busy time but he put me on his calendar and was able to complete the work as promised. The quality was excellent and Randy was very helpful in educating me about the different fabric choices and updating the styles. I would definitely use him again and recommend him to others.
Description of Work: Provider reupholstered a sleeper sofa and an old victorian chair.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Jones Upholstery LLC
[removed member name], I appreciate the comments about our business. I have been in the people business for over 35 years and it is always great to read favorable comments like yours. We appreciate the opportunity to reupholster your furniture and work with such great customers like yourself. Please feel free to call us any time. Randy Jones
Edwin G.
03/2013
5.0
upholstery
  + -1 more
good
Description of Work: I have met with Mr. Jones, but the work has not been completed. He advised me when we met that there would be a significant delay, because he was backed up. He was very acomodating, pleasant, and I was willing to wait. The work is now complete. While he advised us in advance that there would be a delay in his doing the work, I was surprised that as soon as it was done, he began calling us t2 or 3 times a week to come and get the chair. More calls than I thought appropriate, especially after not getting to for over 4 months.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from Jones Upholstery LLC
[Member name removed], I would like to thank you for your favorable comments. I have recently joined Angie's List as an advertiser but I appreciate customer comments that let us know of any shortcomings. When we finish a job we try to get it back to the customer right away. With our 8-12 week backlog to start on a job, we don't want to keep it out of your house any longer than we need to. Sorry for getting too anxious to get the piece back to you but with our limited space it is hard to store finished products too long. We hope to be moving into a much larger facility in the future that will provide us more flexibility. Please feel free to call on us at any time. Thanks Randy Jones
Norene H.
11/2012
5.0
upholstery
  + -1 more
The estimate was fair and the completed cost was the same amount as estimated. The furniture was picked up when promised and finished and delivered when promised. The quality of work was very good.
Description of Work: Mr. Jones is very professional, and so is his work. He reupholstered a large easy chair for me and it still looks perfect after one year. His price was exactly as quoted and he was right on time when he picked up the chair. He was finished exactly when he said he would be, and he was on time when he brought it back too. Can't ask for anything more than that, in my opinion.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Jones Upholstery LLC
[member name removed], I hope all is well with the furniture. We just recently joined Angie's List and I saw your great review. It is customers like you that make my job so easy to go to every day. As a 2nd generation Upholster I grew up watching my dad do things I thought were not possible. I helped him turn and old claw foot iron bathtub into a diamond tufted loveseat. It later was sold to a New York Interior Designer that heard about it through one of our fabric salesman. We have done many jobs for many customers over the years but I always enjoy working for people that appreciate the fruits of our labor. Thank you again for being a loyal customer and we hope to hear from you again. Randy Jones
Donna S.
01/2011
5.0
upholstery
  + -1 more
Very, very well!
Description of Work: Big Job! There were over one hundred staples in each of the four chair seats I took in for re-upholstery. I provided the fabric and all four were matched perfectly and ready the next day! Excellent work and VERY fast.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Jones Upholstery LLC
[Member name removed], Thanks for the great review. We recently joined Angie's List so I am responding at this time. Every job is done the same way with my business. Whether it is the Governors Mansion we are doing or a small residential job like yours, we treat everyone the same way. We schedule all our work as it comes in on a list. The small jobs like yours we typically do at the end of each week to fill out the week. We always work on our regular jobs each week to finish before Friday. Thanks for the great comment and we hope to hear from you in the future. Randy Jones

    Contact information

    2702-2 Power Mill Court, Tallahassee, FL 32301

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Upholstering,
    Furniture Refinishing and Repair,
    Upholstery Cleaning,
    Antiques

    FAQ

    Jones Upholstery LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Jones Upholstery LLC accepts the following forms of payment: Check
    No, Jones Upholstery LLC does not offer free project estimates.
    Yes, Jones Upholstery LLC offers eco-friendly accreditations.
    No, Jones Upholstery LLC does not offer a senior discount.
    No, Jones Upholstery LLC does not offer emergency services.
    No, Jones Upholstery LLC does not offer warranties.
    Jones Upholstery LLC offers the following services: furniture repair, upholstery, furniture upholstery, furniture services, upholstery renovation
    We do not do any wood repair or refinishing of furniture. We have two local shops we will highly recommend.

    Contact information

    2702-2 Power Mill Court, Tallahassee, FL 32301

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed