Joe Manausa Real Estate

Within 2 days of the house being put on the market we had an offer that we then negotiated and signed a contract and sold the house. Ron, John and Andy went above and beyond to get us the best price and make it as easy for us as possible. We are very happy with the service that they provided us.

This virtural world creates an environment where this platform of e-mails seems not so sincere; I wanted to write a thank you to you and your team. It is very sincere. When I met Robin Jerkins with Century 21 Manausa & Associates I knew she was an accomplished professional with alot of savvy and know how; those comfortable people skills that you do not find often enough. Through knowing her and her first showing of my house, I knew when Century 21 called...you, that it had to be an outstanding organization. This fact is documented in your website from 21st customers who have provided feedback. Although, I had verbally committed to another friend broker, my gut told me to go with 21st when both you and Robin came over to talk. I am thankful God gave me the opportunity to meet Robin, You, and Tom. A very complimentary team. It was an an extraordinary customer experience. You can count on me to recommend to ANYONE your organization. With the folks who work there and the follow through on their word, I'm a loyal fan. Sincerely, Robin H. Munroe

Eva Armstrong with Century 21 Manausa & Associates is the most professional real estate agent I?ve ever worked with and I highly recommend her. She is dependable, detail oriented, and continually looking out for her clients? best interest. She is also pleasant and easy to spend time with?. a real benefit for me when I am going to spend large amounts of time with someone! I trust her implicitly when making real estate decisions for myself and my family. She has helped us to purchase several homes as well as homes for our son and daughter. We have all been really pleased with the transactions and in the situation where there was a problem after closing, Eva went way above and beyond to get it straightened out for us. Honestly, I can?t say enough about this agent. She has been fabulous. Sincerely, Sharon Mills

In our opinion, this agent and company are not trustworthy or competent. We routinely had to initiate communications to get any information. When it was at its worst, we tried contacting Joe Manusa, the owner, and was told by the staff he had run out to complete some errands and he would return our call. Shortly thereafter, Novak called us and said Joe Manusa was out of town...not sure who was being truthful, but either way he never followed up with us. Service satisfaction is obviously not a concern of his. On one occasion, Novak sent an email to a listing agent and told her he was submitting the contract to humor us and copied us in the email. Not only was it insulting and unprofessional, but very inappropriate to talk to another agent in that manner about clients that would eventually be cutting his check. We can only imagine what he said to others behind our backs. On several occasions Novak was condescending and was not knowledgeable on dealing with short sales. Told us several times the properties were ours and when a hiccup occurred constantly said he can't control the banks. When we finally gave up on both properties, it took them from 6/24-8/7 to return our earnest money due to the incompetence of the manusa staff, agents, and attorneys office. We put up with this from the end of Feb 2013 until Aug 2013 only because we wanted one of the homes very badly. We would have hung in there longer but it came to a point that this real estate company was not worth our time and all the crap they fed us. We have moved on and found a lovely home and are happy that another agent is earning our money and not this company.

Robin Jerkins has been fantastic to work with. She is very thorough, patient and hard working. We would very much recommend anyone looking to buy a home in Tallahassee to work with Robin. Sincerely, Joanna & Quintin Hassell

Robin Jerkins was outstanding throughout the entire process. The professionalism, service and advice she rendered was first class. We are extremely satisfied and would definitely rely on her again for our future real estate transactions. Sincerely, The Holmes'