J & M Appliance Service

I was completely satisfied with the repair. Mark was professional, punctual and the price was right. He came to our house to look at the dryer and diagnosed the problem right away. The part for the dryer had to be ordered and as soon as it came in he was back at our house to install it. His service call price was reasonable and was put back into the repair cost. I would definitely call him again. Highly recommend this company.

I am totally satisfied with this service. Although I turned out to be something of a pest requiring several visits to my home, Mark did not seem the least put out. He honored his warranty of the part, and I only paid the initial fee. I would certainly call him again when in need of an appliance repair.

Mark is great! He did a terrific job for a fair price.

Great service, fast (they came out the same day I called) and friendly, and the cost was very reasonable! I will only ever call this company for appliance repair!

Called at 10:00 am, by 11:45 repairs (replaced pulley and wheel) were completed. Technician was prompt, professional, and very pleasant. Explained problem, proposed solution, and disclosed all costs before beginning work. Provided 90-day warranty on parts at no cost.

Mark arrived before the scheduled time of the appointment ( I would have appreciated a call as he had my cell # ). The repair was to replace the door switch which took about 10 minutes ( $25 for switch, $40 for labor, $35 for service call ).

Mark was extremely punctual and showed up 10 minutes early to our noon appointment, AND called when he arrived. Quickly discovered that the motor had locked up and repaired it right then. Price was right. Very professional, courteous, and I was able to use Angie's list $10 coupon. If anything else needs looked out in my home, J & M will get the call. Period.

J & M has been my 'go-to' appliance repair company of choice for over 15 years. I have used them for my personal property and have referred them to my Real Estate clients in the purchase/sale of their homes. The owner, Mark is ALWAYS prompt, professional, knowledgeable, pleasant and extremely fair! You can always expect top notch service and someone you can feel confident in referring to friends and family! Angie K. Avery, Realtor 850-294-4874

Contacted the service for a quote. Gave me an exact price for the part and the labor. Since it was less than Sears, I gave the go-ahead. They ordered the part and called to schedule when it arrived. Replacement went smooth. No fuss, no muss. I would recommend and would use again.

I had an ice maker not making ice any more. Mark did a diagnosis for $35, and found out the ice maker head was not turning. I got a brand new ice maker and Mark replaced the old one with the new ice maker for $40. He is right on time, and his schedule is flexible and fees reasonable. Will not hesitate to call him in the future.

He does very good work and is very efficient. He comes when he says he will be there. He goes right to work and gets it fixed. I am a very satisfied customer.

It initially was fixed with a whole new piece. Within a couple of weeks, the washing machine began to act up again. The gentleman that came out was very nice. They came out one time to fix it for free, but then after that there would be a service charge even though it was within the thirty day window of them replacing the part.

The technician called beforehand and arrived early, which was GREAT. He replaced the lid switch mechanism in my washing machine and was friendly, informative and professional. In no time at all....everything was fixed and working in top form! I was pleased with the work and would use them again in the future and recommend J & R Appliance Repair to others.

I called in the morning and Mr. Castaneda was here as promised at 1:30 pm. He showed me the broken belt and replaced it. It works perfectly now. I am a happy costumer.

Mark from J&M was very responsive. He returned the call promptly . Upon arrival, he investigated the problem and informed me of the repair. A part needed to be ordered so there needed to be a return visit. He was detailed in explaining the price and timeline. He returned as expected and repaired the washer. He also gave a 90 day guarantee. Excellent job.

I called yesterday, based on the reviews here. Mr. Castaneda scheduled me for today at 10:30 a.m.. AMAZING! His son called to ask if he could arrive 15 minutes earlier. He was here at 10:15 a.m. Superb service!!!! Very nice and professional young man. he thoroughly checked and it was just as Mr. Castaneda suspected and explained on the phone yesterday. Part will be here in a week and we will change it. I do not mind waiting at all. The best part was when he said what I owed for today. I NOT ONLY RECOMMEND J & M, BUT THEY ARE OUR NEW GO TO FOR ALL OUR APPLIANCES!!! THANK YOU SO MUCH!!!!!!!

I called at approximately 8:30 in the morning and they were able to schedule me for the same day - between 11-12. Called en route at 10:45 and had the whole thing fixed in 30-45 minutes. The repair person was polite and professional, made friends with my dog and even let my 3 year old "help". I could not have been happier with my experience and will surely recommend them to anyone and everyone I can.

He could have replaced the whole unit for over $120 but was honest and told me that only the flapper was worn. He took one from a kit and fixed the problem in 15 min. He also took the time to explain why I had the problem and showed me how to remove parts on the door for future cleaning. |I was 100% pleased with his service and his attitude. |

I called J&M around 9:00 in the morning. They were courteous and said they could schedule me that day or the next day. When I said it would be better (schedule-wise) for me if they could come that day, they worked it out and were there within four hours. Mark quickly diagnosed the problem and had it fixed within 15 minutes. He also looked at my outside vent at my request and assured me it was in good working condition. He was friendly, knowledgeable, and very professional. I would definitely recommend J&M to my family and friends.

The technician arrived promptly, was professional, courteous, and made the repair in a timely manner.

Mark provided excellent customer service. His troubleshooting skills helped him pinpoint the problem. I'm so glad that I found a reputable company for appliance repair - honest, dependable, and skillful. I would call him again and also recommend him to friends.

I called J & M after my front load washer decided to stop rotating. They were very prompt in responding and gave me an honest appraisal that the cost to repair the washer ($300) was not worth it. They charged me a very reasonable $35 for the visit.

The dryer is now working so I will use this company again if I have another appliance problem.

Punctual, experienced, and affordable. No problem reusing their services, and recommending J&M Appliances to others.

We keep calling them. They are the only ones we call. They are friendly, on time, usually available usually quickly when you need them. And he's honest, that would be the top thing, honest.