Approved ProThis pro has maintained an average of 4.5+ star throughout their time with Angi.
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
SUPER SERVICE AWARD WINNER 2014, 2015, 2016, 2018,2019 and 2020! We are a residential and light commercial service and replacement company. We also specialize in custom home new construction and light commercial new construction projects. We offer great service and products. With promotions and financing options.
Business highlights
Emergency services offered
15 years of experience
Services we offer
2021 SUPER SERVICE AWARD WINNER! Preventative maintenance agreements and indoor air quality products.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
5.068 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 68 reviews
Alicia L.
Aug 2025
Heating and Air Conditioning Service
Giddens has installed 3 units for us in the past few years (one main unit and 2 mini-splits). Their prices were fair, installation was efficient, and technicians were respectful of our property and time. When a couple of issues occurred this summer, we called to schedule appointments for service. Jody was able to walk us through trying to correct the problems ourselves to avoid service charges. You don't find many companies offering to do that. We are glad we chose Giddens for our HVAC needs. We will always recommend Giddens to anyone who has HVAC needs!
Response from Giddens Air Conditioning Inc
"3 Systems~ we must be doing something right :-) We appreciate your recommendations and continued loyalty. We are happy to help anytime you need us."
Steve M.
Aug 2025
Heating and Air Conditioning Service
Giddens is always very responsive when we've had any a/c issues. This time they were able to come out on the same day to diagnose and repair so we did not have to go without a/c in the summer time.
Response from Giddens Air Conditioning Inc
"Thank you for allowing Giddens to be your company of choice for the past 10 years. We were as pleased as you were the repair yesterday went so smoothly :-)"
Brandy L.
Jul 2025
Heating and Air Conditioning Service
Giddens always goes the extra mile to make sure my HVAC system is running smoothly. I absolutely love my new Daikin unit, it’s so quiet and efficient! I also appreciate the easy scheduling and terrific crew
Ray D.
Jul 2025
Heating and Air Conditioning Service
Excellent customer service from office staff to field installation crew and sales rep. Installation was performed efficiently as scheduled. Install crew were very courteous and professional and kept work areas clean.
Response from Giddens Air Conditioning Inc
"Mr. [Member Name Removed], We appreciate the 5 star review and compliment. I will pass this on to Andrew and the installation crew as well."
Carl B.
Jun 2025
Heating and Air Conditioning Service
Jody was very helpful in getting our AC repair completed, even recommending another company as they were busy and understandably so at this time of year. I let her know that we could wait for a scheduled opening or if one popped up earlier. The outside fuse/breaker is located inside the eletrical panel and Trent (arrived as scheduled and very knowledgeable) showed me how to access the panel for next time without breaking the electric company seal. Fortunately for us that is just what happened as we have unexpected power outages and this time it was only the breaker in the panel and not a capacitor as I was thinking. Thank you Jody and Trent.
Response from Giddens Air Conditioning Inc
"Thank you Mr. [Member Name Removed] for taking time to review our service."
Sharon K.
Oct 2024
Heating and Air Conditioning Service
Giddens installed a new Daikin FIT heat pump system and they did an awesome job! Andrew and his team are very diligent and did everything to ensure a successful job. Also VERY impressed with the Daikin unit and its 12-year warranty. If you are replacing a unit, do yourself a favor and check Daikin out and let Giddens install it! Best prices and services in Tallahassee.🤩
Response from Giddens Air Conditioning Inc
"Thank you Ms. [Member Name Removed], Very informative review. I appreciate you taking time to submit and will pass on the compliment to our team."
Phil B.
Jul 2024
Heating and Air Conditioning Service
Giddens A/C is a very reliable company. They offer quality products and outstanding service. They installed the main system in my home and they have serviced the unit for the past ten years. I just purchased a split unit for my master bedroom and did not hesitate to purchase the unit from them. Thank you Jody for all your assistance.
Response from Giddens Air Conditioning Inc
"Thank you Mr. [Member Name Removed], We appreciate your review and the trust you have in Giddens over the years."
Travis M.
Mar 2024
Heating and Air Conditioning Service
I use to think the days of excellent customer service didn't exist anymore unless you went to Publix or Chick-Fil-A. It's been a long time since I received pristine customer service like this. Every time I've reached out to the company, I was greeted by this warm and pleasant woman name Jody Davis. She's a natural, very helpful and she always made me feel comfortable. She does her job beyond well. You can tell she takes pride in her job and enjoys helping people. If you know like I know, she's a keeper so make sure to keep her happy because I can tell you that it would be hard to find someone to fill her spot. Even the techs that came out were nice and knowledgeable. From what I experienced, it seems like you all have a nice family oriented team. As long as I'm live in Tallahassee, Giddens Air Conditioning will be the company that receives my business.
Response from Giddens Air Conditioning Inc
"Mr. [Member Name Removed], Somehow I missed this review and wow! I truly am grateful for the amazing review on the service we have provided to you and will continue to do so. Thank you!"
Sean P.
Feb 2024
Heating and Air Conditioning Service
Very helpful and friendly people. They installed my new AC unit and made it easy. I will definitely be working with them in the future.
Response from Giddens Air Conditioning Inc
"Thank you Mr. [Member Name Removed], For your 5 star review, we look forward to assisting in the future."
Christine A.
Jan 2024
Heating and Air Conditioning Service
From our first phone call to Giddens Air Conditioning Inc, we couldn't have been more impressed. From the start, Office Manager Jody took time to answer questions and provided excellent insights into the issue we were having with heating our home. The contractors that came out to the house were knowledgeable problem solvers who went above and beyond, working effectively and efficiently. In fact, as temperatures dipped, they adjusted their schedule to come out a day early, knowing we were without heat. Giddens Air Conditioning Inc is the BEST group of contractors we have ever worked with and we will absolutely use them in the future for all of our HVAC needs.
Response from Giddens Air Conditioning Inc
"Thank you for your kind review of our service and staff. We look forward to a long relationship."
Mark P.
Jan 2024
Heating and Air Conditioning Service
I started using Giddens AC when my old AC unit was making an awful noise. They repacked a bearing and it was nice and quite again. I have since used Giddens every 6 months to service the AC & Heater. They are always available in an emergency. When it was time to replace our unit, I again called Giddens. I was given all the information needed to make an intelligent choice. The crew that came out to do the installation were very polite young men, each of them introducing themselves to me. The installation went much quicker than I imagined it would.
Response from Giddens Air Conditioning Inc
"Thank you Mr. [Member Name Removed] for taking time to share your review of our service. We appreciate you!"
Ronald M.
Oct 2023
Heating and Air Conditioning Service
Not cooling!! They are the Best!!
Willie C.
Sep 2023
Heating and Air Conditioning Service
They were very professional ?
Halie B.
Sep 2023
Heating and Air Conditioning Service
Completed work timely and answered all my questions
Josh M.
Mar 2023
Heating and Air Conditioning Service
Were very helpful and made a potentially stressful situation manageable.
John P.
Sep 2022
Heating and Air Conditioning Service
It went extremely well. Giddens was on time professional and very responsive. I would recommend him highly.
Corinne J.
Sep 2022
Heating and Air Conditioning Service
Our unit was on it's last leg and we had those old flimsy air ducts under the house that animals had torn up over the years, so we needed everything replaced & ducts moved to the attic. Price wise, Giddens was on par with the other 2 quotes I got. The big difference was the product I was getting for the price. The other 2 quotes replaced the air ducts with the same flimsy ones I had, while Giddens used the hard metal, squared ducts that wouldn't bend or need to be replaced in the future....So it was kinda a no brainer. Plus, Andrew & his crew were awesome! It was a big job but they got things done quickly & we couldn't be happier! I'm also a Realtor so I have since recommended them to 3-4 other customers and they have been great every time. Couldn't recommend them enough.
Stephanie W.
Sep 2022
Heating and Air Conditioning Service
HIGHLY recommend Giddens Air. Have used them to install multiple HVAC systems in commercial property and could not be more pleased. In fact, I've been so pleased, they're now my go to for my residential system. Prompt, professional, honest and dependable. Everything you could want from a service contractor.
Jane D.
Sep 2022
Heating and Air Conditioning Service
My compressor went out over night, the technician Bailey arrived early to confirm issue and returned the same day to replace the part so we would have air. We were out less than 24 hours.
Charles D.
Sep 2022
Heating and Air Conditioning Service
Super service from admin, tech, sales and install. I will always use Giddens and will recommend to others. Thank you.
Margo G.
Aug 2021
Heating and Air Conditioning Service
My A.C. decided to quit on a hot August Saturday night (A Florida hazard for sure). I started calling various companies on Sunday morning and leaving messages. Even though I had decided against the extra expense of a weekend service call, I wanted to line up service for as early as possible on Monday. When I called Giddens on Sunday around noon, Jody, the office manager actually answered the phone. She took the time to ask me some questions about my A.C.'s behavior problems, and even suggested a couple of things I might try!! I knew right then that the company had my business. To my surprise she was able to schedule me for noon Monday, and then the technician was able to come 2 hours early, a welcome sight. Bailey was extremely knowledgeable and efficient, and he took the time to answer all my questions in an understandable manner. Additionally, the prices were extremely reasonable, and significantly less than my previous company would have charged. In summary, I cannot say enough good things about them. They offer the perfect mix of very professional service combined with a "down to earth" and very friendly, genuinely caring approach.
Michael F.
Aug 2021
Heating and Air Conditioning Service
This spring a few local HVAC companies visited my house to give me quotes on an admittedly difficult job: addressing two old AC units that fed into a Frankenstein-ed duct work system of old metal duct work and newer flex duct work, all in a very narrow crawl space and all needing significant work. Of the companies who visited, Giddens and specifically Andrew were friendly, communicative, clearly interested in listening to me about what I wanted, super knowledgeable about their trade, and willing to brainstorm with me about solutions. Their eventual quote was reasonable. And their work was top notch, polished, and thorough. I now have two new Carrier AC units, a new furnace, and a well restored and newly insulated duct work system. And despite an unexpected issue with my plumbing that required them to pause the job for about two weeks until it was fixed, they maintained total friendliness, professionalism, concern about my comfort, and respect. They were flexible, reasonable, and never missed a beat, and now my house feels great. I'm incredibly happy with everything. Giddens has my highest recommendation!
Response from Giddens Air Conditioning Inc
"Thank you for your kind review."
LORETTA R.
Sep 2020
Heating and Air Conditioning Service
Excellent. Tech Randy worked diligently going up and down from the attic and doing what was necessary to drain the pan. He's answered my questions patiently and explained what I can do to maintain my unit.
Will T.
Jul 2020
Heating and Air Conditioning Service
Literally the fastest and best service I’ve encountered. I work in healthcare and due to covid it was hard for me to be home during the service call and repair, they worked with me without any difficulty. Would recommend!
Response from Giddens Air Conditioning Inc
"Thank you for your review!"
Tim E.
Jun 2020
Heating and Air Conditioning Service
I was very impressed with Giddens Air Conditioning from the get-go. Andrew took the time to come out and inspect the system before providing me a competitive quote. He also shared with me modifications to the system that would make it more efficient. When it came time for the installation, Lee and Lalo really knew what they were doing! I can't imagine the process going any smoother than it did. An added bonus is that Jody, the office manager, provided me the forms necessary for two rebates from the City of Tallahassee. I couldn't have chosen a better company than Giddens and I look forward to many years of comfort from my new system.
Response from Giddens Air Conditioning Inc
"Thank you for your review of our service."
Licensing
Insured
Licensed*
Trade License Number
CM
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Giddens Air Conditioning Inc is currently rated 5.0 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Giddens Air Conditioning Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Giddens Air Conditioning Inc offers free project estimates.
No, Giddens Air Conditioning Inc does not offer eco-friendly accreditations.
No, Giddens Air Conditioning Inc does not offer a senior discount.
Yes, Giddens Air Conditioning Inc offers emergency services.
Yes, Giddens Air Conditioning Inc offers warranties.
Giddens Air Conditioning Inc offers the following services: 2021 SUPER SERVICE AWARD WINNER! Preventative maintenance agreements and indoor air quality products.