EXTREME CARPET CARE INC

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Excellent! All of the stains are gone. I am very pleased.

The carpets were soaking wet. I had to have them come back out and they were soaking wet the second time when they were finished. I know I have old carpets, but in my opinion, the machine is not working right because they left the carpets way too wet. I'm talking about hours and hours of drying so they came out a second time but it wasn't much better at all. My room was getting hot at this time and I had more fans blowing on them, but it was still soaking wet. They tried to rectify the situation and I give them credit for that, but it was still half as bad the second time.

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The technician arrived 2 1/2 hours late. He announced that if I wanted the furniture moved I should have told him. I have never hired carpet cleaners who expected me to move the furniture. I believe if that's the case, we should have been told when making the appointment. Then he told me he had a bad back and couldn't really help much. I found some furniture moving discs to put under the legs of the dining room table etc. and did most of the moving (5'3" female). He began spraying the rugs with overspray going all over the hardwood floors. When he was asked what he was spraying on the rugs and floor, he could not tell me. He saturated the three area rugs and said they would dry in 10-12 hours. It has taken 5 days for them to dry even with fans on them. The service was cheap (only $70) but terrible. My husband called the company twice to speak with someone about the service but no one has called back. That's when I decided to post my review. Never, ever again!

The cleaner called over an hour before the appointment, wanting to come early. I told him he could not as I was at work, but he came early anyways and seemed a bit put off that I was on time. He was friendly, however. We had already moved the furniture around before he came, but all the same, he cleaned about 1500 sq. ft. of carpet in about 20 minutes and failed to get almost any of the stains out of the carpet. I've had carpet cleaners spend that much time in one room, so it seemed like a rushed job. He also used way too much water and the carpet too several days to dry even with the A/C running almost constantly (we set it at 65F to keep it running). and fans in some spots By the second day, it started to get mildewed and I ended up having to use my Bissel in a few of the spots. It was cheap, so I guess we got what we paid for, but I wouldn't recommend them.

Took two trips to do the job.The first time they did not even move a desk chair on wheels to clean. And did no cleaning along the walls edge. The second times the wall was splattered with ,what appeared to be,dirty water. But the overall job was better. When we called about the splatter it was inferred that It might have been my helping the carpet cleaning guy to bring the hoses in that did it. And it was not their problem. I helped him as he was by himself and I did not want paint abraded off the corner beading as he was dragging his convoluted hoses in(it did on the was out). If it were more money involved in the repair /dirt removal I would turn it over to their insurance or mine and let State Farm go after them......They have a TOTAL disregard for other's property and should not be left unsupervised in a home.

I've used them several times and I've always been happy. They do great work.

Late arrival for scheduled appointment. Very cordial and hardworking cleaning technician. However, carpets stayed very damp for several days and when they finally dried, several obvious areas of dirty water/soap stains remained. Also, some paint on baseboards chipped from either the furniture moving or the cleaning equipment. There was also a surprise $20 "furniture moving fee" included in the final bill.

It went very well. Dennis and Cody were professional, courteous, and efficient. They were here approximately 2 hours.