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15 years of trusted experience
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Reviews
3.212 Reviews
Showing 1-12 of 12 reviews
Harold B.
10/2014
cable tv service
+ -1 moreCable channels we watch regularly disappeared overnight. Customer service said that we'd been receiving the channels for 14 months by accident. We could have them back for a $30+ monthly cost to upgrade to the next level of service.
Description of Work: Provides cable TV services.
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$50
Cheryl S.
07/2014
cable tv service
+ -1 moreunknown
Description of Work: This is a company that has customer service representatives that do not want to solve a problem for the customer but will transfer you to someone else thereby "passing the buck" while you as the customer get to explain in detail to yet another rep what the issue is, all the while hoping for help and a solution. But it doesn't happen. You are in an awful loop of employees that delight in passing you to yet someone else. I finally terminated my services with Comcast after this happened consistently after a period of two weeks of trying to resolve a transfer of service to my new |address. I was sent an email confirmation with a telephone number that was "no longer in service." I was also given a number to a department that didn't exist--it was the billing department. All I can say is they are highly adept at being inept!
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$100
Shelley C.
06/2014
internet service
+ -1 moreWhen my daughter moved into her first apt 2 years ago, she had Comcast there 4 times within the first few days! Not including the numerous phone calls! ( And they charged her every time they came to her apt!!!). Now she has moved to a new apt and when she called about having her service transferred, first they told her they didn't provide service in that area( which they do!) and then they told her that they couldn't transfer her service because the previous tenant had an unpaid bill and their service was turned off!! Really?!! What does that have to do with my daughter?! Then she went thru an online chat customer service and was told that her service would be transferred. Well, guess what Comcast? You dropped the ball again!! May be time for her to switch to CenturyLink!!!
Description of Work: Never expect to have your service when you need it!!
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Linda G.
04/2014
cable tv service
+ -1 moreunknown
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Margaret H.
04/2014
cable tv service
+ -1 moreunknown
Description of Work: Had trouble with internet cutting out. They had previously (last summer) changed the cable from the pole at the street to the side of the house and said that if that did not fix it (this was all I asked them to fix), to call back and they would check the cable in the attic. It did help with the TV and to some extent the internet but still the internet would just cut out. I decided to call to have them check out the attic cable and they came out in less than one week (they would have come the next day but I was unavailable). He said the cable in the attic was fine but that the cable I had going from the modem to the router was not adequate. He also fixed some connection at the side of the house, but I'm not sure what. I do know that my internet is working fine now.
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Yes, I recommend this pro
Jessica P.
09/2013
internet service
+ -1 moreShowed up on time and preformed install. He did a nice job
Description of Work: Installed cable internet
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Yes, I recommend this pro
Shanna M.
08/2013
internet service
+ -1 moreAfter finally getting the tech to call on cell phone to make contact the tech was nice and professional and was able to restore power, but did not appreciate the stressful 30 hours being without service due to the ineffective call center because of a glitch that should not be happening as simple as attempting to make contact with a customer on a phone that is out of order then canceling their appointment.
Description of Work: Comcast has outsourced their call center to Asia. When the phone is out the tech calls the land line phone that is not working for verification that the customer to be there instead of calling the customer's cell phone. Of course there is no answer on the land line phone because that is why he is coming, to fix it, so, he cancelled the appointment...several times. Took over 30 hours and over 50 calls to the call center in Asia to get it right. Even though the cell number was given to the call center to make contact with the customer.
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Yes, I recommend this pro
Thomas S.
06/2013
cable tv service
+ -1 moreInstallation took 5 hours. Technician never showed me how to operate the equipment before he left, although I figured it out. I requested a different installation type after I found out that my 2nd TV would not be able to FF/RW or view recorded TV. I haven't heard back from them in over a week.
Description of Work: Installed wi-fi and two TV boxes.
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Yes, I recommend this pro
$190
Walter D.
05/2013
cable tv service, internet service
+ 0 moreThere have been problems with their boxes and services some times. We probably will not use them if we had another choice but we don’t have another choice. In terms of price, they are high but the price for the ability to choose what I want is reasonable. We haven’t had any real problems in the last year or two except for the equipment, which may not be their fault. When we get them on phone, they come but the problem is getting them.
Description of Work: We have Comcast Tallahassee for internet and cable TV. They last came out to replace the boxes, as they were not working.
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Yes, I recommend this pro
Andrew K.
06/2012
cable tv service
+ -1 moreIt’s alright. I don’t have problem with programming or anything with the equipment. The prices are a little high though. I would recommend them. They showed up on time.
Description of Work: I use the services of Comcast Cable – Tallahassee. When I moved into the new place they came by and installed the cable box.
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Yes, I recommend this pro
$200
Marianne T.
06/2012
cable tv service, internet service
+ 0 moreI am happy enough with them. The service providers that have come out are really good, but it's hard to get them to come.
Description of Work: They provide cable and internet.
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Yes, I recommend this pro
$137
Josh B.
05/2012
cable tv service, internet service
+ 0 moreThe TV stuff is fine but the internet goes out a lot. When it works, it has good speed.
Description of Work: I use Comcast for my cable with dvr and highspeed internet.
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Yes, I recommend this pro
$100
Contact information
320 E Tennessee St, Tallahassee, FL 32301
www.comcast.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Cable,
Internet Service,
TV Service - Satellite
FAQ
Comcast is currently rated 3.2 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 5:00 PM
Comcast accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.
Comcast offers the following services: Cable Television,Broadband,DSL Services
Contact information
320 E Tennessee St, Tallahassee, FL 32301
www.comcast.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PM