Description of Work: This review is long and it’s well overdue so let’s get started. We had two neglected old ac units that were original to our 24 year old home. In the dead of summer they decided to quit on us. I called a few multiple companies to come out and give us a quote with one of them quoting us $20k to replace both ac units. Then after a Google search Central Heating Consultants came up. I read so many positive reviews, I thought it couldn’t hurt. Tim came out and was extremely professional and kind. He gave us the BEST quote on replacing both them. They were able to get a team out here to replace them in no time. That group of gentlemen, endured probably hundreds of questions from my then 5 year old, who is curious about everything. They answered them all with smiles on their faces. But that’s not where our review ends. About a week or so after they were installed, we started hearing a high pitched noise from what we THOUGHT was our new air conditioners. So we called, they sent a technician and we could never recreate that sound. However this kept happening and we would call them and they would graciously send out Travis Pope. This happened about 5 or 6 times. Travis did everything to try and resolve the issue. He never got upset or try to invalidate what was happening. But rather he was truly in detective mode trying to help us solve the issue. He truly went above and beyond. Only for us to find out it was the old alarm system shorting out. I can not thank them enough for their patience and great customer service. We will forever be grateful for the wonderful outstanding customer service we’ve received with Central Heating Consultants. We recommend them to everyone! If you are looking for the best price, good quality work, great customer service and just genuinely good people look no further.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John F.
10/2019
1.0
heating & air conditioning/hvac
+ -1 more
Friday Oct 25, 2019 scheduled appt window for Tuesday, Oct 29, 2019, 0830-0930. NO SHOW. Rescheduled for Wednesday, Oct 30, 2019. AGAIN! NO SHOW.
Description of Work: Routine service
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$100
MARY S.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Professional and prompt on after hours call.
Description of Work: Water leakage due to clog in system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Norma M.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,500
Rebecca B.
05/2016
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
CAROL L.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$7,000
CAROL L.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Stuart F.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced my entire HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Jennifer M.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were very professional and we were extremely impressed with their work. Our units are very old and neglected, yet they were able to somehow make them work.
Description of Work: Fixed both of our AC units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,110.01
Bethany S.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
We were referred to Central Heating Consultants from a friend. Our son's bedroom is consistently HOT in the summer and FRIGID in the winter, while the master bedroom is the opposite. We've fiddled with the registers, but nothing has helped. Benson's Heating and Air regularly services our electrostatic filters, and estimated a $5K duct work replacement. We called Central Heating Consultants for a second opinion. The guys were punctual and professional. They were in the attic for less than an hour, and came down with a big piece of an air duct. They said it was a simple fix and it was no charge. Our rooms are equally air-conditioned, and we're all in shock that it was a simple fix and FREE. Goodbye Benson's!
Description of Work: Duct work consultation and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah W.
07/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They looked at my air handler in the attic and agreed with me that the motor fan burned up. They removed and replaced the part that needed to be replaced. Checked the freon and went about their way. It seemed a little pricey. But they came the same day and fixed it. That was important.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$452
Paul B.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Crew came timely and completed installation in about half a day.
Description of Work: Installed new heat pump split system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Judith N.
05/2013
4.0
heating & air conditioning/hvac
+ -1 more
The technician appeared to be competent and examined all 4 heat pumps that serviced the house and attached apartment. The price seemed unreasonable considering the amount of time required and spent. The service call took a total of about 1 1/2 hour for all 4 units and they charged $366 for labor, or about $200/hour. They added 5 pounds of Freon and charged $65/lb for the Freon, whereas it can be bought online for about $20/lb which seems like a very high profit margin. One of the units had an intermittent problem with the fan running all the time, but since it didn't fail when he was there so this was not investigated. Although I stated above that I would not use them again I will keep an open mind when I need future service for my heating and A/C units.
Description of Work: We bought a house and since Central had provided heat and A/C service to the previous owner, we asked them to come and check the units that they had been servicing. The technician checked all 4 heat pumps on the property, added Freon to one of them and replaced 1 defective breaker.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$676
Gary E.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
Fast professional service.
Description of Work: Completely reducted our house, cleaned air handler and installed UV light. Fast, professional service. Very pleased, and will continue to use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Marlene H.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great and timely service call
Description of Work: AC completely went out, another firm said I needed a whole new unit but Central has REALL Yknowledgeable techs who know how to fix
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
robert C.
05/2012
4.0
heating & air conditioning/hvac
+ -1 more
They were fairly expensive but I had a pretty good experience with them. They did quality work.
Description of Work: I've got a Trane Air conditioning unit from Central Heating consultants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lon F.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything was great from start to finish. I was extremely happy with all aspects.
Description of Work: installation of two home A.C. units in a new construction house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Central Heating Consultants, Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Central Heating Consultants, Inc accepts the following forms of payment: Check
No, Central Heating Consultants, Inc does not offer free project estimates.
No, Central Heating Consultants, Inc does not offer eco-friendly accreditations.
No, Central Heating Consultants, Inc does not offer a senior discount.
No, Central Heating Consultants, Inc does not offer emergency services.
No, Central Heating Consultants, Inc does not offer warranties.
Central Heating Consultants, Inc offers the following services: Heating Equipment & Systems,Air Conditioning Equipment & Systems,Air Conditioning Contractors & Systems,Heating Equipment & Systems,Heating Contractors & Specialties,Air Conditioning Service & Repair