Brian's Septic Service

Septic Systems, Plumbing, Excavating,

About us

Welcome to Brian's Septic Service. Not a lot of people know about, or think about, the cleanliness or functionality of their septic system until something goes terribly wrong. Let Brian's Septic Service make sure your septic tank system is working to its full capacity. Brian's Septic Service provides: * Septic Tank Pump Outs * New Septic Tank Installation * Drain field Repair * Leach Field Installation * Real Estate Septic Inspections * Soil Test/ Site Evaluations * Permit Assistance * Aerobic / Nitrogen Reducing Systems * Restaurant Grease Traps Cleaned ( City of Tallahassee Approved ) * Complete Repair Service Family owned and operated, Brian Miller and his staff provides the personable customer care that only a small business can give you. Third generation and with over 18 years experience, let Brian answer all of your questions and offer consultations and advice concerning your options for new construction, repair, system maintenance, and more. Brian's Septic Service knows septic systems inside and out and can help you determine the best system for your project and your pocketbook. Brian's also provides site evaluations, soil tests, washing machine systems, grease trap cleaning, and complete repair service. We offer emergency services for particularly tough situations. At Brian's Septic Service, we are proud of our professional workmanship and use of quality material, which is why we can guarantee both. Call us today for an estimate!

Business highlights

Emergency Services Offered

Services we offer

Brian's Septic Service

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 83 reviews

Benjamin J.
05/2023
5.0
septic tank
  + -1 more
Brian's Septic Service did an outstanding job, we had two Tech's that were very professional and knew their jobs very well, Tim and Eddie were indeed a pleasure to meet and talk to. We will certainly use Brian's Septic Service when the time comes again. Thanks Ben & Mable Jones
Description of Work: Service was provided for the sceptic tank maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

melissa W.
05/2023
5.0
septic tank
  + -1 more
Excellent professionalism. Outstanding work. Tim and Eddie went above and beyond with their care for our systems and are highly recommended.
Description of Work: Septic tank pumping, snaking lines, tank locating, enzyme protection. 6 tanks and 2 systems performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,395

Response from Brian's Septic Service
Thank you for your comments.

Elizabeth J.
04/2023
5.0
septic tank
  + -1 more
Tim and Ed did an excellent job taking care of everything and were super fast, but best of all were extremely knowledgable and able to explain and advise. I know I'm in good hands when I call Brian's Septic Service with Tim and Ed on the job. Thank you so much!
Description of Work: Main tank and series tank clean out; clogged filter and enzyme process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Brian's Septic Service
Thank you for your comments.

Alex N.
03/2023
5.0
septic tank
  + -1 more
Just finished a septic inspection with Tim and Eddie at Brian’s Septic in Tallahassee Florida. They were great. They explained what they were doing throughout the inspection, and what they were looking for, which was very helpful. They made sure to show us how the system was properly functioning, and that there were no issues observed. they also made sure not to drive on the concrete portion of the driveway. That was very respectful. We are very happy with Brian’s Septic service and would highly recommend them to anyone else who needs a septic inspection.
Description of Work: We needed a septic system inspection. Not included, pumping out the septic tank, inspecting the tank, and inspecting the drain field.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

vicki C.
08/2022
5.0
septic tank
  + -1 more
Great!!! Brian kept me informed continually throughout the process. He and his crew were professional, knowledgeable, prompt, and polite. More importantly, he did not try to sell me something I did not need, and to the contrary, he steered me away from more expensive work. I highly recommend him and his team.
Description of Work: Repair of previous septic company's poor work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Linda G.
03/2022
5.0
excavators, septic tank
  + 0 more
Brian's service was top notch from the office staff to the technicians who worked on our septic tanks (2 on property). One tank needed to be located. These guys were prompt, courteous, skilled, and very fast. The price was less than we expected. We look forward to their helping us with future maintenance.
Description of Work: Septic tank location and pumping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Brian's Septic Service
Thank you for your comments.

Janean M.
10/2020
5.0
excavators, septic tank
  + 0 more
Wonderful!!! Tim and Scott were: timely, professional, knowledgeable, courteous, explained everything, cleaned up and off to next job. I could not have asked for a better experience. Sherry and Linda in the office set up appointment and explained everything to expect at the appointment. Thank you..... I highly recommend this company to everyone. Reasonable price as well. J. Martin
Description of Work: Septic tank clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Brian's Septic Service
Thank you for your comments. Brian

Patty W.
03/2020
5.0
septic tank
  + -1 more
Everything went very well. The company responded the next day after I called and was able to rearrange some scheduling so they could come that day. John and Keith were personable, professional, and knowledgeable. They did a good job while answering all my questions so I could understand what was going on. I would recommend the company and John and Keith without hesitation.
Description of Work: Septic Tank pumped

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Brian's Septic Service
Thank you for your comments.

Alan T.
11/2019
5.0
septic tank, drain cleaning
  + 0 more
- [ ] If ever in need of a septic tank pump out or drainfill installation or repair you can't a more honest or fair person than Brian. Brian's septic service is the company I highly recommend. Brian is very professional , and efficient . After having to have my tank pumped , found out I was having issues with tree roots killing my drainfill line. Brian came out and explained to me in great detail what needed to be done to repair and fix the problem.,and quoted me a extremely fair price on what the job would cost. After agreeing to use their service he scheduled me and even came out days earlier than the scheduled ,which made me a happy camper. All the crew that done me a super nice job were were very courteous and professional thanks so much guys! Alan Tillman
Description of Work: Septic pumping and Drainfill repair .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Brian's Septic Service
Thank you for your comments

Robert W.
08/2019
1.0
septic tank
  + -1 more
Called and set up an appointment, they even took our credit card information over the phone. Appointment was between 8:30 and 9 am. I called them again at 9:45 and they said they didn't have me scheduled for an appointment. Called another septic company who was there in 2 hours, did an excellent job and charged less than Brian's.
Description of Work: Septic pumped out

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$285

Response from Brian's Septic Service
Yes, he was accidentally left off of our schedule. When we realized what happen we offered to come out the same day and Mr. [Member Name Removed] refused. Mistakes do happen, we are human. However, these kind of mistakes are few and far between. An apology was emailed to customer on the same day of the incident.

Arnold J.
09/2018
1.0
septic tank
  + -1 more
They never responded to my request for quotes. Requested two times before going with someone else. From Aug 26 to now, Sept 5, still no response.
Description of Work: Septic pumped out simple as that

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Septic Service
Mr. [Member Name Removed], We apologize for your frustration. We do not know where you sent your two request to, but we never received them. My personal number is 545-2740 if you would like to talk about it. Brian Miller

Don S.
05/2018
5.0
septic tank
  + -1 more
Went fine. They have long hose which we required so that truck could remain in driveway and not drive on ground. Old lid fell in tank and they replaced with new plastic lid.
Description of Work: Septic tank pump out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Brian's Septic Service
Thank you for your comments.

Priscilla W.
01/2018
5.0
septic tank
  + -1 more
They did a good job. He's been taking care of us for years. They take the time to explain everything about the tanks.
Description of Work: They did a cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Suzanne P.
11/2017
5.0
septic tank
  + -1 more
All was well. Brian's was punctual and professional.
Description of Work: Septic tank pump out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Brian's Septic Service
Thank you for your comments.

Camille P.
10/2017
5.0
septic tank
  + -1 more
Brian's Septic Service was on time, was courteous, professional and efficient. They answered all of my questions as a first-time owner of house with septic tank and provided some excellent suggestions and tips to maintain my septic tank safely and keep from doing things that will harm my septic tank. I will hire them again. I would suggest them to family and friends.
Description of Work: I hired Brian's Septic Service to pump out my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Susan B.
10/2017
5.0
septic tank
  + -1 more
They did a great job. We had no problems at all. They were on time and did exactly what they were supposed to do.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Brian's Septic Service
Thank you for your comments.

Michelle K.
08/2017
5.0
septic tank
  + -1 more
He was very thorough and explained everything to my wife what he was doing. Explained how the septic system works, and tips and tricks. Just calling around his price seemed to be right in the middle. Excellent value for the money. He came out the next day. He was right there on time - he gave us a range and he got there right at that time.
Description of Work: Coupon for septic tank drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Brian's Septic Service
Thank you for your comments.

Suzanne P.
07/2017
5.0
septic tank
  + -1 more
They did a great job. They were very careful about the fence and left the area ready for sod. When we had an additional problem, Brian came out IMMEDIATELY and fixed it. I highly recommend them.
Description of Work: Septic drain field

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Brian's Septic Service
Thank you for your comments.

Billy B.
07/2017
5.0
septic tank
  + -1 more
They came check the tank so the system was okay.
Description of Work: To come out check the septic tank system and clean the tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Karen F.
06/2017
5.0
septic tank
  + -1 more
Excellent. On time. Professional. Knowledgable.
Description of Work: We have never owned a house with a septic tank. Brian's came out, inspected and pumped out our tank. We feel better knowing the status of our tank and got answers to all our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Darlene B.
04/2017
5.0
septic tank
  + -1 more
Brian did an excellent job providing us with an inspection and pumping of our septic system. We currently reside out of state and Brian met our real estate broker at the residence, he was prompt and did a thorough inspection of the entire septic system including our drain fields. His prices were very fair and the service was great! He took time to explain and go over everything on the phone with me prior to and after the job. We would highly recommend him and will definitely be using his service the next time we need septic cleaned. A+
Description of Work: Septic inspection and pumping on a potential house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Patti B.
04/2017
5.0
septic tank
  + -1 more
Brian's had installed a new drain field prior to our purchase of the house four years ago. Although Brian's Septic does not think the problem was due to the drain field installation they corrected the problem. They stand behind their work 100% even if they might not have been responsible for the issue. We highly recommend this company as customer satisfaction is a top priority for them as is obvious from our experience with them. TOP NOTCH FOLKS!
Description of Work: Corrected a problem with the septic tank lid.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brian's Septic Service
Thank you for your comments.

Leslie K.
04/2017
5.0
septic tank
  + -1 more
Very well. Arrived promptly and explained what was needed.
Description of Work: Pump-out of septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Brian's Septic Service
Thank you for your comments.

Adelia G.
03/2017
5.0
septic tank
  + -1 more
Very well! The gentleman who came to see us went and inspected the tank - and informed us that it looked fine and didn't need to be pumped out - but we went ahead and asked them to - just to stay on the safe side. They were punctual, efficient and honest. I would definitely hire them again :)
Description of Work: We needed our septic tank inspected because it was behaving like it needed to be pumped out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Brian's Septic Service
Thank you for your comments.

John E.
11/2016
5.0
septic tank
  + -1 more
The people skills stood out. The operator came out, or what ever you call him; technician, he was very nice, very polite.
Description of Work: It turned out very well, I mean they pumped the septic - I'm hearing an echo here, so, anyway we were very satisfied, they pumped the septic. and everything was all fine. I think it was April. I wanna say it was a couples of 100 dollars at least but I don't remember exactly. I actually thing we did find them on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brian's Septic Service
Thank you for your comments. Brian

Contact information

4973 Capital Circle, Tallahassee, FL 32311

http://www.brianseptic.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
SR0011382
Trade License Locale
FL
Trade License Authority
Florida Department of Health

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Excavating,
Drain Cleaning

FAQ

Brian's Septic Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Brian's Septic Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brian's Septic Service does not offer free project estimates.
Yes, Brian's Septic Service offers eco-friendly accreditations.
No, Brian's Septic Service does not offer a senior discount.
Yes, Brian's Septic Service offers emergency services.
Yes, Brian's Septic Service offers warranties.
Brian's Septic Service offers the following services: Brian's Septic Service

Contact information

4973 Capital Circle, Tallahassee, FL 32311

http://www.brianseptic.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed