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Bill's Carpet Care

Carpet Cleaning, Upholstery Cleaning, Dryer Vent Cleaning

About us

We are a locally owned company, established in 1992. We offer steam and dry cleaning of carpeting, upholstery and tile and grout.We also perform water extractions in case of flooding. We are an IICRC firm. The following day, we contact our customers to get feedback and give our customers a chance to ask any questions that they may have. We answer our phones 24/7 !

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Steam and dry cleaning of carpet and upholstery. Tile & grout cleaning and sealing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Diane E.
12/2018
5.0
carpet cleaners, upholstery cleaning, dryer vent cleaning
  + 1 more
Great service. Very thorough work. Employee George was professional, polite, and responsive. I was especially happy with the dryer vent cleaning. I will use Bills again in the future for all of this. Much better than the previous companies I’ve used over the years.
Description of Work: Carpet cleaning, upholstery cleaning, dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John C.
01/2018
5.0
carpet cleaners
  + -1 more
Professional technician, friendly and glad to answer questions. Very careful to protect furniture, walls and floor moldings. We have used Bill’s for several years. Great service and great price!
Description of Work: Carpet cleaning for three rooms and staircase, pet deodorizing and carpet protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Hope K.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very prompt and professional service. Did a great job and we would use again.
Description of Work: Upholstery and area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRIE G.
05/2017
5.0
carpet cleaners
  + -1 more
The service technician did an excellent job in removing stubborn stains from my carpet.
Description of Work: Carpet steam cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Virginia B.
01/2017
4.0
carpet cleaners
  + -1 more
Satisfied with work. I have used them for years. Very conscientious. Treat stains. Very knowledgeable. Dried fairly quick. Contact me every year. Here on time and did work in a timely manner. Very professional.
Description of Work: Carpet cleaning. Living room, dining room, hall and 3 bedroom special.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Sally S.
01/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: Ive used Bill's Carpet Care for about 4 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sally S.
01/2017
5.0
carpet cleaners
  + -1 more
Spot removal is an extra charge, but it is well worth it.
Description of Work: Carpet cleaning, spot removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally S.
01/2017
5.0
carpet cleaners
  + -1 more
Bill's has been cleaning the carpets in our house for several years. They are punctual, professional, and do a very good job. They do charge extra for especially tough stains, like red wine, but the results are amazing. I will definitely continue to use them on a regular basis.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Carol K.
12/2016
5.0
carpet cleaners
  + -1 more
Didn't know this company but I called them last minute in a panic because to have carpets cleaned on a rental house. They came within 3 hours, cleaned fast and gave great instructions for care...all just in time for the tenant to move in. Really appreciated that one of the young workers saw me carrying too much and stopped to help. Will definitely use them again! Thanks Guys!
Description of Work: 3 bedrooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kevin S.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa G.
08/2016
5.0
carpet cleaners
  + -1 more
Every time they’ve been out they have been on time. They take their time and they are careful and they’ve always done a really good job. I have tried to go with other companies, they cost a little bit more than other companies, not too much more but when I try another company when they leave my eyes starts burning. I mentioned it to them and they said many years ago they use to have that problem but then they found a cleaner solution that does not do that.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa G.
08/2016
5.0
carpet cleaners
  + -1 more
I always like them and they do a really good job. Their chemicals don’t burn my eye. I used them up until about a year or two ago because I haven’t cleaned anything, not because they did a bad job or anything, I had asked them to cleaned one chair and the guy said it was silk and they would do it a little bit differently so they don’t ruin it. They were very knowledgeable and thorough. They call every 3 or 6 months to see if you need any cleaning done. They are very professional.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael S.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned the carpets and couches.
Rating CategoryRating out of 5
Yes, I recommend this pro

Uwe K.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
04/2015
5.0
carpet cleaners
  + -1 more
Audio Missing.
Description of Work: Audio Missing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Jeff M.
03/2014
4.0
carpet cleaners
  + -1 more
They were 30 minutes late. Two young men were here. They brought in all their equipment and finished fairly quickly. The carpet didn't look much different (cleaner). I had to point out a couple of stains that had not been addressed.
Description of Work: Came to clean the carpet in our great room. The carpet is light colored and easily stained.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$80

Carla D.
01/2014
5.0
carpet cleaners
  + -1 more
Brandon arrived right on time. He explained all options and went to work. Brandon really knows carpet cleaning. The end result was great! We will definitely use Bills Carpet Care in the future! Excellent service!
Description of Work: Cleaned all carpets in our new home in prep for our moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ursel H.
01/2014
5.0
carpet cleaners
  + -1 more
Nick and Brandon arrived right on time. They were very courteous, efficient and knowledgeable. We have used another service before, but Bill's is so much better. We will definitely use them again.
Description of Work: Basic Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Judith N.
11/2013
5.0
carpet cleaners
  + -1 more
Their guy showed up right on time, explained what he was going to do first and then proceeded to bring in his equipment. I showed him a couple of spots on the carpet and he said they should be no problem. He cleaned everything very well and even removed the spots. He was very courteous and polite. The whole operation was about an hour. I chose the Standard Steam Clean and since I mentioned their website, they discounted the price $5.00
Description of Work: Cleaned 2 rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BRENDA M.
11/2013
5.0
carpet cleaners
  + -1 more
The employee called to say they would be a few minutes late and asked if that would be ok. I said that would be fine. They arrived only just a few minutes late. They reviewed what needed to be done and promptly went to work. The work was done expertly and the two employees were very professional and courteous. Very satisfied with their work.
Description of Work: Sprayed with deep cleaner, then cleaned carpet in 3 bedrooms, small hallway, & large walk in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Scott G.
05/2013
5.0
carpet cleaners
  + -1 more
I found Bill's on Angies List and gave them a call on Monday. I told them what I needed, and they quoted me a price of $49.95. When I told them I had found them on Angies List, they knocked $5 off the price. We set an appointment for the next day at 9:00 a.m. The following day, Nick and his partner showed up on time. I showed them which rooms were to be done, and they went to work. They were done in 20 minutes! Everything was cleaned perfectly. I will never rent another cleaning machine from the grocery store! After the rental cost, the cost of cleaner solutions, de-foamers, and the time it takes to do the job, Bill's is an absolute bargain. I told Nick this, and he said, "That's what everybody says!"
Description of Work: Cleaned hallway and living room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Susan E.
03/2013
5.0
carpet cleaners
  + -1 more
As always, Bill's guys did a great job. They were on time, careful, professional.
Description of Work: Steam cleaning carpet in 850 sq ft duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan E.
02/2013
5.0
carpet cleaners
  + -1 more
A+
Description of Work: I have used Bill's several times and am getting ready to schedule a date for carpet cleaning. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kathy D.
07/2012
5.0
carpet cleaners
  + -1 more
The service is excellent, I have been very pleased. The very first time we called them was on a Saturday afternoon when my floor was flooded. They came out right away and cleaned it up. I also like how I called them right before a holiday and they were able to get to me right away.
Description of Work: I have them come out a couple years to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara K.
04/2012
5.0
carpet cleaners
  + -1 more
We've used Bill's Carpet Care for years and plan to continue doing so. They are responsive, punctual, professional and reasonably priced. It a pleasure doing business with them.
Description of Work: Over the years they've steam-cleaned the carpet and tile of our primary residence and rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1559 Harbor Club Dr, Tallahassee, FL 32308

    http://www.billscarpetcare.net

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Dryer Vent Cleaning

    FAQ

    Bill's Carpet Care is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Bill's Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bill's Carpet Care offers free project estimates.
    Yes, Bill's Carpet Care offers eco-friendly accreditations.
    No, Bill's Carpet Care does not offer a senior discount.
    Yes, Bill's Carpet Care offers emergency services.
    No, Bill's Carpet Care does not offer warranties.
    Bill's Carpet Care offers the following services: Steam and dry cleaning of carpet and upholstery. Tile & grout cleaning and sealing

    Contact information

    1559 Harbor Club Dr, Tallahassee, FL 32308

    http://www.billscarpetcare.net

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM