Benson's Heating and Air Conditioning

Very satisfied with their work, I haven't heard anything bad on them. They're good.

It was very good! They were on time and professional.

The salesman gave us to options on our estimate. We had a zoned A/C system, but he gave us estimates for a zoned system and a non zones system . I thought we should get the zoned system, but the salesman assured us that with the advances in technology, the non zoned system would work fine, so we purchased it. We now have temperatures throughout our house that vary 20 degrees!!! We contacted Benson's to have the unit replaced with the zoned unit on our estimate. The price difference in the two units was $1200.00 dollars, which we would have gladly given to Bensons. The price they quoted us was$5000.00. And implied that we (the customer) wanted something for nothing!!!! I will NEVER do any business with Benson's and if you are smart, you won't either.

Capacitor went out on a weekend. After calling several service providers, I used Benson's because they charged the same service rate for a Saturday as for a weekday. Repairman was prompt, (actually early) and quickly diagnosed and fixed the problem. Shock came when he presented the bill and charged $230 for the capacitor plus the cost of the service call. Other providers had given me estimates of less that $100 if the capacitor needed replacing, so I thought Benson's would be in line with everyone else. Had one replaced 5 years ago and the part was only $55. I feel they price gauge on their parts, so will never use again.

I would absolutely use him again. I keep coming back because of the professionalism. Clean up is always an A. They are always courteous and exceptionally thoughtful of the environment.

We've used them ever since we built this house. We pay ahead for the year. We pay a flat fee which covers the two maintenance visits and offers a discount if there's a problem that we have to have a repair done. They are very good.

Courteous, professional service, but essentially charged over $300 to replace a capacitor that costs approximately $50.

They were great. They were very prompt. They came out and listened to our issues and took care of it.

They are very profession. They are here when they say they are going to be here. They know what they are doing. If we have any questions, they answer them. They are just professional all the way through. They do excellent work and they stand behind it.

They are professional. We have used them for 15 years. We would not be calling them back if they were not good. They are punctual. They know what they are doing and can tell us exactly what is going on. They provide a complete service and they are excellent at what they do.

They did excellent service. We have them come out twice a year to do a check to make sure everything is running the way it is supposed to. We have been dealing with them for about 15 years.

all workers were very punctual and courteous....extremely impressed with how they moved equipment and patched drywall and then painted the entire closet and my entire garage ceiling just so the paint would all match...did not expect that....work was done in the time that they said, price was what we had agreed on......they cleaned up all construction debris...very happy with the service and would highly recommend!

I didn't find this company on Angie's List, but it's a company I have always used. The first time they came out it was not fixed. I was fixed for about 12 hours. They need better diagnostics. It was cool for 12 hours in the middle of August which was nice, but the bad part about it was that it was hot the next day. I didn't have a comparison on the price so I am not sure if it was fair or not. They were out here on time and very nice. I think somebody really professional would have fixed it the first time.

It was excellent. They always do great service and they are always very professional

The initial inspection and diagnosis by Jose was thorough and problems clearly explained. Rob then came out to explain our options. He had several scenarios and price ranges for us to consider. He was never pushy or aggressive, only giving explanations of the various levels of upgrades we could opt for. After making our decision on the system options we wanted, the company moved quickly to install the ac. Then came Hurricane Hermaine. No power here for 4 days but the Benson folks kept in contact via cell phones and were at the house and ready to install the very day power was restored. (Labor Day holiday). Installation was fast, efficient and as non-disruptive as possible. The installation crew was very professional and courteous. They had the whole system up and running in one day! Daniel and Rob followed up to make sure we were satisfied and we were provided with all of the paperwork and instructions for our new system. So far all is well and we don't expect problems, but if problems do occur, Bensons will be there.

I like that they come out and do the annual checkup. Sometimes when they come out, however, they don't have the supplies they need and they had to come back, so that was a little inconvenient the last time. My interactions with them were excellent. The work they did was perfect. In the future they could do better by having all the supplies they need and things like that.

I had been experiencing "dirty socks" syndrome for several weeks, and the condition was getting worse by the day. Kevin, with Benson's, explained my options to me for fixing the problem. We decided to remove the evaporation coil, have it thoroughly cleaned, and coated with a special coating in order to prevent a bacterial buildup in the unit. So far, so good!!! No more smell. Consider me a very satisfied customer!!!

Excellent work - prompt, efficient, polite and professional. My a/c system has been on it's last legs for a few years and finally gave up the ghost on Saturday. Benson' s came to see if it could be rescued one more time but it had a good run and I decided it was time to replace it. Rob called at the request of the technician and came out same day to discuss our options and we elected to proceed with a Benson's unit and were able to have it installed today (Super Tuesday) Included UV light to help keep it clean, surge protector and warranty for life on the condenser!!!! the efficiency of this unit will hopefully pay for itself over time - just glad it elected to fail now and not in the middle of summer!

We had a dead animal in our A/C unit in our crawlspace, as evidenced by the disgusting smell that came out of our vents when we turned on the A/C. Prior to having Benson's out, we had a repairman from a different company come out through our home warranty. That person said he was unable to locate the rodent on his initial visit, and he quoted us $3,000 to come out again to find and fix the problem. Having worked with Benson's before, we knew that Benson's would be able to handle the job, and for a much more reasonable price, so we called them instead. Scheduling the appointment was easy. The Benson's serviceman showed up earlier than the appointment time (Benson's gives you an actual time instead of a several-hour time window) after first calling to make sure we were home. He completed all the repairs (the dead rodent and another problem we were having upstairs) in about 3.5 hours. He was professional and courteous the entire time. The cost for the visit was $275.

Very honest and straightforward. Showed up on time; kept me posted on what was happening and the progress as he went along. Made a lifetime customer. Benson's ROCKS!

Benson's themselves did an outstanding job installing the system. Only glitch with them was that they did not change two of the vent covers during the initial install and it took two or three calls before they dropped them off for me to install myself. The bigger problem was with scheduling the subcontractor who was to do duct sealing. It took a month to get them there after they were a no-show on the scheduled date. It turned out that once they tested the airtight was of the ducts, we didn't need the sealing done and they told us the charge would be minimal. When I asked Bensons about the refund it took several calls. THE GOOD THING was that once we connected, Benson's refunded the full cost of the charge for the duct sealing. BENSON'S IS TRULY A REPUTABLE COMPANY

He was on time and thorough and professional. He did full maintenance on both units.

They completed the work promptly. The workers were very professional. I was happy with the work that was done. I would recommend them to a friend.

After dealing with a horrible experience over the summer with my A/C unit and the first company I called (Barineau) My second call was to Bensons. A real pleasant experience Felipe the technician helped visually walk me through the repair process found a low cost resolution to my problem. He inspected the tubing that Barineau said would need to be replaced and assured me it was serviceable and my problem was with a less expensive part. It has been working great ever since. My only regret is that Bensons wasn't my first call. Highly reccomend!

Technician arrived promptly and appeared to do thorough job.