Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning
About us
We are a locally owned and operated company located in Summerfield, Florida. We serve the Marion County FL, Citrus County FL, Lake County FL and Summerfield area. We are also licensed and insured. We provide residents and businesses of the Summerfield, FL area with a wide range of heating, air conditioning and ventilation services. Our service technicians are experienced, well trained and are experts at what they do. They have the knowledge required to get the job done right the first time around. We want you to be comfortable in your home so we go all out to ensure that service is provided in a timely and accurate manner. Family owned & operated.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Sales, Installation, Repairs, emergency service, tune ups, service contracts, & maintenance; Duct Cleaning
It got put back up to ceiling rafters , the guy did a good job ,but felt over charged because of the desperate need to get it fixed promptly. Was 1 1/2 hour job for over 700.00
Description of Work: Work on furnace that fell down.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$780
WESLEY K.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
Dustin arrived at the house and looked over the unit and provided several options for addressing the issues. After discussing prices, we decided to replace our 10-year-old unit with a newer 15 SEER Bryant. What can I say about Dustin and Priority Air, TOP NOTCH!!!! They were very polite, on time, did excellent work, and explained every step of the process from start to finish. I have had my unit now for 2 weeks and I can hang meat in my house now compared to the sauna I used to have. I highly recommend this company for your future needs.
Description of Work: The A/C unit was not cooling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn B.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
It turns out the unit is 20 years old and needs to be replaced but that is not under our control :-(
Description of Work: We had our AC unit in our rental checked out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$59
Bill M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
I found them to be professional, courteous and helpful. After they left I found my UV light wouldn't come on. They came right back out and corrected it at no additional cost.
Description of Work: Performed AC check and servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Misty H.
08/2017
4.0
heating & air conditioning/hvac
+ -1 more
They were timely, professional and performed work well. Had to call them back a few weeks later for some minor problem and they were out within a few hours and took care of the problem.
Description of Work: Replaced HVAC
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rocke B.
07/2017
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
they installed the unit today and never slowed down. the two of them worked non-stop and did a great job. they went over the system and showed how to work the new thermostat. excellent attitude, answered questions and cleaned up. for having no a/c fir almost 6 hrs the new system cooled the house qickly. when the time comes to get the spring/fall check ups done, you can be sure we will be calling priority.
Description of Work: had an 18 yr old outside compressor/condenser and a 27 yr old blower/heater inside. called priority because of their rating on angie's. matt and dustin came out and gave a very fine bid. they checked the duct work and unlike so many other hvac companies, they said the duct work was in fine shape and to leave it alone. we agreed on a date and they came out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Amanda D.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Fine. My system is old and it was a patch job knowing I'll need to replace it. I don't think the repairman gave me stuff I didn't need.
Description of Work: AC Repair. My AC went out and they came to fix it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Heather S.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great, was expensive but the quality of service was excellent. The cost for weekend visit wasn't bad and they did not charge me again for second trip. Cost of coil and coolant on Saturday and Monday drove up the cost as it was leaking badly.
Description of Work: Emergency for my renter on a Saturday night. Was there within the hour, diagnosed the issue and came back Monday and fixed the issues. We had a leaking coil that kept freezing the unit. Very thorough and thoughtful, my tenants were very happy. Definitely keeping contact information for any future issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Priority Heating & Air Conditioning Inc
Thank you for your review, It was our pleasure to help you and get the unit working for your tenant in a timely fashion. We look forward to helping you in the future.
Linda N.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called them as soon as they opened at 7:00am. We were scheduled for that same day. They showed up promptly, were very professional and friendly. He truly went above and beyond. We had our AC back up and running quickly! I would highly recommend them and would hire them in the future!
Description of Work: Our AC went out and we needed to have it repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Priority Heating & Air Conditioning Inc
Thank you for your review, we value our customers opinions. It was a pleasure to work with you and help with your air conditioning needs. We look forward to working with you in the future.
Eileen W.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Priority and they sent someone over right away. The snake was removed and my A/C is back on. Great job. Thank you!
Description of Work: A snake got into my A/C unit. I could not use my A/C and it is 98* in July.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Priority Heating & Air Conditioning Inc
Thank you for your review, It was our pleasure to help you and remove that snake. We look forward to working with you in the future.
Eileen W.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Priority and they sent someone over right away. The snake was removed and my A/C is back on. Great job. Thank you!
Description of Work: A snake got into my A/C unit. I could not use my A/C and it is 98* in July.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sheron B.
04/2016
3.0
heating & air conditioning/hvac, dryer vent cleaning
+ 0 more
They use this tune up to get you to buy into spending a lot of money on you air conditioning unit.
Description of Work: I used Priority Heating & Air Conditioning Inc for A/C tune up and dry vent cleaning services.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$89
Response from Priority Heating & Air Conditioning Inc
Thank you for your review. I have reviewed your file and I see that this Tune up and dryer vent cleaning cost you $89.00 ( which is a discounted amount). We did not force you to purchase anything in addition to what you purchased thru Angies List. We did make a recommendation about your capacitor because it had a weak reading. Customers have tune ups on their systems to catch things like that so they are not left with a broken unit all the sudden. We are sorry you feel we use that as a way to get you to spend money. If we did not tell you about the capacitor and it were to completely go dead after we left you would have said we did not inform you. Our tune ups are thorough and we do inform our customers if we see an issue but in no way do we force you to purchase anything as we didn't with you. Again we are sorry that you are not happy with our services. Thank you Priority Heating and Air Conditioning, Inc.
Natasha P.
03/2016
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
+ 1 more
.As a new home owner and not knowing the history of the house, I decided to have the ducts, dryer vent cleaned and the heating and air conditioner checked. Robert arrived at the early part of the time frame I was given and set right to work. He was meticulous with every aspect of the duct cleaning and I was impressed. He encouraged me to follow him around to see what he was doing and readily answered any questions I had. The dryer vent cleaning and air conditioning system check up was handled with the same meticulous care and it took him most of the day to get everything done. He is a delightful and professional young man and I purchased the contract so that I can have him come back to check my air conditioner in six months. I can now rest easy knowing that the heating and cooling system is functioning at it's best and that my ducts and dryer vents are clean and problem free. Thank you Robert for a job well done.
Description of Work: Duct cleaning, Dryer vent cleaning and heating and air conditioner check up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,140
Response from Priority Heating & Air Conditioning Inc
Thank you for your review, it was a pleasure doing business with you. We are excited to continue servicing your AC unit for you on our contract. I have also let Robert know of all the positive remarks you left for him. Thank You Priority Heating and Air Conditioning, Inc
Gary G.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
ON TIME, PROVIDED SERVICE AS ADVERTISED
Description of Work: A/C CHECK UP
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Priority Heating & Air Conditioning Inc
Thank you for your review we strongly value our customers opinions and look forward to servicing you in the future. Priority Heating and Air Conditioning, Inc
Roberta E.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
This company went out of their way to reschedule because of our mistake. The technician who was extremely courteous and knowledgeable was right on time for the appointment. He worked right thru the job, not wasting any time. This company is the one I would call for any heating or air conditioning service or repairs. Would like to give them an A+ in all categories.
Description of Work: Check complete air and heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Priority Heating & Air Conditioning Inc
Thank you so much for your review, it was a pleasure doing business with you and look forward to helping you in the future. Priority Heating and Air Conditioning, Inc
Francis S.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were on time, professional and thorough.
Description of Work: A/C tune up. They checked and cleaned the A/C condenser and air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Priority Heating & Air Conditioning Inc
Thank you for your review we value the opinion of all our customers. We look forward to doing business with you in the future. Priority Heating and Air Conditioning, Inc
Joyce L.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Went fine, shkwed up ontime, did the yearly check on the HVAC
Description of Work: AC check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Priority Heating & Air Conditioning Inc
Thank you for your review we always value our customers opinion. We look forward to helping you in the future. Priority Heating and Air Conditioning, Inc.
wendy P.
11/2015
1.0
heating & air conditioning/hvac
+ -1 more
I am so angry i spent $29 for someone to sit in his truck the whole time, i went out to watch him 3 times and he never got a single tool or cleaner out ( i have it serviced every year) nor did he take the cover off ...which i didnt know untill he left after taking off the sprinklers ect from the top it had rained and was dirty and wet...the same marks were there when he left meaning it had not been removed...didnt calibrate the thermostat did not do a single one of the promised 20 pint service list nor did i get an invoice, i just signed a blank page with my finger... I will never use Angie's list again or your company...and i would fire him !!! Wendy Mccall My desired resolution is to be refunded my $29.00 as no work was performed, you have to take out 25 screws and use my hose with cleaner to spray the coils which wasn't done since he never took off the cover.
Description of Work: Not a thing
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$29
Response from Priority Heating & Air Conditioning Inc
The member has two main concerns in her complaint. 1. That the technician did not take all screws out at once and take entire casing off unit. In response no the tech did not because it was pouring rain at the time the tune up was performed, and to prevent any unnecessary damage to the electrical components to the unit the tech removed sections at a time. He had to remove items that the homeowner stores ontop of the unit to get to parts of system. Had it not been raining and depending on the Brand of unit she has yes sometimes they remove the entire casing as it makes the techs job easier. In no way did not removing the entire casing prevent him from doing the appropriate tune up. 2. She is saying we did not use chemicals on her outside unit. In response she is correct we do not use chemicals on a tune up. The only time chemicals are used is if the coil is impacted and needs to be cleaned (which is additional cost) . The reason for not using chemicals is that the chemicals actually help with the deterioration of those coils and effects the life of the unit. That type of cleaning is only recommended every 4-5 years as needed. She states that he had no tools in his hand at anytime, she actually brought another umbrella out to stand under and watched the majority of the tune up. At one point she left to go pick up her daughter from work and we had to wait for her to get back. As we do use Ipads to record all our information the tech did need to go to the van to record his findings. We have GPS tracking on all vehicles and it stated that the van was parked and off at that residence for 1hr and 6 min. When the tech left she was happy shook his hand and told him she would be calling the office after speaking to her husband about a part that was weak. I’m not sure what she is so unhappy about but she did email the company separately and stated that the tech should be fired. I hope that this matter can be solved as we do want all our customers to be happy with our service.
Richard M.
06/2015
4.0
heating & air conditioning/hvac
+ -1 more
Checked AC system out. Did not find any issues. I did not like his last parting comment about not make any money on this service.
Description of Work: Air-Conditioning check-out
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$35
Response from Priority Heating & Air Conditioning Inc
[member name removed], Thank you for your review we appreciate your business. As I am unable to verify what a technician may have said I have addressed all technicians as to what you stated. Every customer is valuable to us and is an asset to our company. If there is anything we can do to rectify the situation please let us know.
Nancy E M.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. System is 7 years old and after taking about 5-6 tests, was told it is working well. The service went good, the HVAC Technician came in the 2-hour span and he was professional and thorough. Very happy with Priority Air Conditioning and when I need an inspection next year, will use them again.
Description of Work: My air conditioner had a thorough inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Priority Heating & Air Conditioning Inc
[member name removed], Thank you for your review. It was a pleasure servicing you and we look forward to helping you in the future. Your review means a lot to us as we strive to provide quality service for our customers.
Susan R R.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
AC stopped cooling. I called Priority Heating & AC with whom I have a contract, and the repairman arrived within an hour. He fixed the unit and showed me the component that was not working. Because I am under contract, I had a discount on the part and the service call.
Description of Work: Repaired Air Conditioning Unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Cheryl H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
Technician did an excellent job of explaining the system as he checked out everything inside and outside the house. The readings on the condenser unit were weak and he suggested a booster element. He showed me how long it took for the condenser to cool down before and after the booster was added. I can feel the difference in the A/C in the house.
Description of Work: Priority's rep Bob Jackson did a complete check of my A/C Heat Pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dean L.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
I've been a customer for years and once again they have not let me down. The tech today was on time, very professional and very knowledgeable. He explained everything to us and there was no pressure to perform additional work. I asked him to install a float switch on one of my units and he was able to do so. Overall, very satisfied and I would highly recommend them.
Description of Work: Performed an annual tune up on 2 units and installed a safety float switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
christine B.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
He did a great job, showed me everthing that he went over, what was about to go and went by the service part# to see when it was last replaced and how old the parts were. Very efficient and knowledgeable.
Description of Work: Replaced bad parts and performed service per a service contract
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
charles W.
02/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
They were good. I really liked their service.
Description of Work: I had them to clean up the system like the ducts.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning
FAQ
Priority Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Priority Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Priority Heating & Air Conditioning Inc does not offer free project estimates.
No, Priority Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Priority Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Priority Heating & Air Conditioning Inc offers emergency services.
Yes, Priority Heating & Air Conditioning Inc offers warranties.
Priority Heating & Air Conditioning Inc offers the following services: Heating & Air Conditioning Sales, Installation, Repairs, emergency service, tune ups, service contracts, & maintenance; Duct Cleaning