Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
Our company specializes in hardwood, laminate and vinyl flooring. We are fully licensed and insured contractor in all three counties: Miami-Dade, Broward and Palm Beach. We have two showrooms, one located in Pompano Beach and the other located in Stuart, both with a great selection of samples boards. Face of Wood is recommended by hundreds of homeowners throughout South Florida since 2007.
Business highlights
18 years of trusted experience
Family Owned & Operated
Services we offer
Wood, laminate and vinyl flooring installation and repair. Stairs and baseboards. Wood floor sanding and refinishing. Carpet removal, tile and wood floor rip up. Subfloor preparation and leveling.
There were 2 different teams. One team for the wood floor replacement and one team to refinish and stained my steps/handrails/landings. Both teams were outstanding. Very professional with attention to detail I would highly recommend Face of Wood Flooring.
Description of Work: Replaced my wood floors. Refinished and stained my steps and landings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Face of Wood Flooring
We appreciate your trust in the services we offer at Face Of Wood Flooring, INC.
Silvina B.
12/2016
5.0
flooring contractor, hardwood floor
 + 0 more
It was as good as the last time. They are great.
Description of Work: I only did my office wood floor with the same company that did the flooring two years ago and it was Face Of Wood Flooring. They just did another room. It was a small project.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
JOHN D.
11/2016
5.0
flooring contractor, hardwood floor
 + 0 more
If you're reading this most likely you're going through the same "laundry list: of questions my wife and I went through a few weeks ago ie. Who's the best for the job ? How much is it going to cost ? Will the quality of work meet our expectations ? Will they actually show up when they said they would ? Can I trust them ? Do they have the expertise to do the job ? First of all my wife is a "Stickler" for having things done RIGHT ! And she's not always that easy to please especially when it comes to shelling out bucks.....Ours was a big job and we got several quotes....Was their's the lowest, no but definitely well in the ballpark and we could not be more pleased with the outcome. They were punctual, professional, amenable and exceeded our expectations ! Prior to this experience they were an unknown entity to us. My wife and I would STRONGLY recommend you consider Face of Wood for your flooring needs,
Description of Work: Tear up wood flooring that had been damaged by water, sand and resurface undamaged the remaining wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Face of Wood Flooring
Thank you so much for your kind review, it does mean a lot to us. It is very rewarding to know we are doing things right. Thank you so much for trusting in the services we provide at Face of Wood Flooring.
Patricia R.
10/2016
5.0
interior painters
 + -1 more
The work was outstanding. Philippe, the painter, was prompt, courteous, and professional; he was one of the nicest people I've ever met. Philippe was the fastest painter I've ever seen and did a great job.
Description of Work: They wanted a couple of rooms in my condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Face of Wood Flooring
We appreciate your trust in the services we offer at Face Of Wood Flooring, INC.
Great- everything went smooth, just as planned. Workers were very helpful and friendly. Sales and managers are responsive. Will rehire in the future to do dining and living room
Description of Work: I had wood flooring put down in my home office and master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Face of Wood Flooring
We appreciate your trust in the services we offer at Face Of Wood Flooring, INC.
Dianna J.
09/2016
5.0
flooring contractor, hardwood floor
 + 0 more
It went very well. Everyone was professional and efficient. I could not be more pleased with the results.
Description of Work: Flooring for my living room, dining room and foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Face of Wood Flooring
We appreciate your trust in the services we offer at Face Of Wood Flooring, INC.
Kaike from Face of Wood came out to give us an estimate on the install and Painting. He was very professional, fantastic prices. The installers did a beautiful job putting down the floor. They a used a triple barrier under the floor and also had to do some floating of the floors to make them level. They removed a railing we had between the 2 living rooms which opened up the entire room. Davino came out a few times to check on the job to ensure everything was going smoothly. The installers were very neat , I never had to vacuum or clean up after them. I am absolutely delighted with our new floors . I also hired Face of Wood to do the interior painting of our home. Leo did a beautiful professional job using Sherwin Williams paint. He made sure to cover all the surfaces and furniture. Kaike was very good about returning phone calls and text messages promptly. I will be hiring them to do the exterior painting of our home soon and tile work in our bathrooms.
Description of Work: We had a bamboo floor and new baseboards installed through out our home. We also hired Face of Wood to paint the interior of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Response from Face of Wood Flooring
We appreciate your trust in the services we offer at Face Of Wood Flooring, INC.
Marelin M.
08/2016
5.0
hardwood floor
 + -1 more
Face of Wood staff is very professional. Kaiki wants the customer to be satisfied with the work performed. He was very patient when I was trying to decide on the type of laminate and what was best for me since I have dogs at home. They gave me a great price and excellent service. The floor looks beautiful as well as the painted walls.
Description of Work: Laminate flooring and painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,396
BRIAN V.
06/2016
1.0
hardwood floor
 + -1 more
Did not get an estimate. Three days later, called an spoke to office. Never got an estimate. THEY WASTED MY TIME. Would NOT call them again. I am a repeat customer (WAS). If there was an issue (unknown to me)- they should have presented it, rather than IGNORE a CUSTOMER!
Description of Work: asked for an estimate- met with rep/ had done business with company before.
Rating Category
Rating out of 5
professionalism
1.0
Response from Face of Wood Flooring
Per this completely isolated review it is clear to us it might have been some misunderstanding. We do NOT ignore customers, that is why we are top rated not only here, but in other sites like Angie's List as well. If a client does not receive our e-mail with the estimate, we believe he/she can kindly call us and provided us with another e-mail address. We will contact Angie's List about this review. It does not seem fair to us to have a review for a service we didn't provide. We can't understand why it says "Work Completed Date: 05/27/2016" if we have never provided this service.
We found Face of Wood Flooring on Angie's List and were impressed by the reviews listed there. Having had floors installed in three rooms two years ago that buckled and lifted, we found ourselves having to replace the floors. Kaike came to the house and did a careful inspection of the floors and provided a quote that was a bit higher than we had budgeted. We were invited to come to the showroom to see various flooring options and see if the pricing could be more in line with our budget. We met with Luciano, who helped us select flooring that was close to what we had allocated. We also decided to have the rooms painted since they would be emptied for the flooring. The flooring crew showed up as scheduled and in two days, had all three rooms finished! The floors look amazing and they did an exceptional job of cleaning up. They explained what they were doing to insure the floors would not buckle and made sure we were comfortable with what they were doing. A day later, the painter, Leo, arrived and in a day and a half, he had all three rooms painted, including the baseboards and closet doors--again, it looks great and there was nothing we had to clean up. The flooring comes with a year warranty--which is reassuring, given our experience with the other company--but we are pretty confident we will not need follow up. The process Face of Wood uses is far superior to what the previous company used and the work (which included moving the furniture) was done in a much more professional and timely manner. Would definitely recommend Face of Wood to those looking for quality at a reasonable price and in a timely manner!
Description of Work: Removed buckled hard wood floors, installed moisture barriers and sub flooring , new engineered wood floors an painted in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Brian D.
05/2016
5.0
hardwood floor
 + -1 more
Excellent! Their sales person came to my house and provided samples, explained the process and took measurements. We set up appointment the same week for the install. Their workers were professional, had great attention to detail, removed furniture from the rooms, and left the room and their work area immaculate. I was completely satisfied with their services.
Description of Work: Wood floor installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jacqueline churchill B.
04/2016
5.0
flooring contractor, hardwood floor
 + 0 more
Excellent experience. Highly recommend.
Description of Work: I had wood installed on the entire second floor and had the stairs done as well. They were highly competitive in pricing and very accommodating with their schedule, always on time, polite, and cleaned up after every day they were on the job. Moreover, they found ways to save me money that i didn't even know about. The workmanship was fantastic, and they left the place spotless. There were some problems with the wood i had purchased from another vendor, and they found a way using their own skills and craftsmanship to make the pieces work. For instance, the stair noses I received only allowed them to overlap and not be flush to the stair......the workers were able to shave the wood so that they could be flush and accommodate the rest of the stair. Really don't bother to go elsewhere. Highly recommend this company from start to finish. Wish I had more projects for them. One more thing, they also installed chair rail for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lynette W.
03/2016
5.0
flooring contractor, hardwood floor
 + 0 more
Very professional and punctual. The team of two completed the task in a timely manner...
Description of Work: Installed laminate flooring in an empty room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
SHERRI B.
03/2016
5.0
flooring contractor, hardwood floor
 + 0 more
I contacted Face of Wood after reading their ratings on Angies List. I spoke to Ricardo who was courteous and responsive. He sent Kaike out to take a look at the floor. Kaike gave me a recommendation on how much wood I would need to do the repair. The wood was ordered and the repair was down in a timely manner. The men doing the repair arrived on time, worked diligently and neatly. They finished the job in a day. I was completely satisfied with the result. I would happily recommend this company to anyone needing wood flooring or a repair.
Description of Work: Face of Wood repaired a section of my wood floor damaged by a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Krissy R.
03/2016
5.0
flooring contractor, hardwood floor
 + 0 more
I initially contacted Face of Wood regarding installing wood flooring. Luciano contacted me promptly and scheduled a visit. He met with me on time, came well prepared with a large variety of samples and answered all of my many questions. He is clearly very knowledgeable about flooring in South Florida climates and this experience was extremely helpful throughout the process. He promptly provided me a quote, ensuring the best pricing for the highest quality of materials. His level of professionalism and dedication to the job far exceeded my expectations. Face of wood Installed the flooring on time with the quality and care that I hoped to receive. The workers were efficienct and did an outstanding job. I am completely satisfied with the quality of work delivered and highly recommended Face of Wood to everyone.
I found Face of Wood Flooring over the internet. In the past, I had some bad experiences hiring companies from local magazines or internet. However, after a couple of days researching and reading reviews, I decided to request a quote. The overall experience was great. Since the person over the phone, and special thanks to Kaike for his time, honesty and punctuality He really knows his market and can give you the best advice according with your expectations and budget. He promised that I would have my job finished by today and it happened that way. . Beautiful and great quality laminate floor and also special thanks to all the people who worked in my home for 2 days. Very careful and respectful people. Very PROFESSIONAL work. They moved all my furniture and put I back with gentleness. They made sure to cleanup everything. I will highly recommend this company to my family members and real estate network partners. Thank you so much Face of Wood Flooring.
Description of Work: Installed laminate floor in three rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Cathy M.
02/2016
5.0
hardwood floor
 + -1 more
Communication was great. We had to cancel our first appointment set up for the painting to be done. They were nice about it and told us to call when we were ready to reschedule. Did a great job with the painting. Thank you!
Description of Work: Painted 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Maria A.
02/2016
2.0
hardwood floor
 + -1 more
See above. Kaiki and Felippe did well the first time in our home but after calling for another job, fell apart. Will not be recommending unfortunately.
Description of Work: Called for closet to be painted. Had to follow up two times. Was scheduled for a Saturday. Never showed. Painter Called later in the day and said was sick. After I kept calling for status of arrival. No one ever called. I called Monday. Owner said I would hear back from someone and never did. Called again on Tuesday and went to voicemail. Left message and still never called. Used another service.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Face of Wood Flooring
We are sorry for any misunderstanding. We totally disagree with the words "fell apart"... that was NEVER the case. Indeed we had an issue, as the painter was sick. We have never received the voice message the client claims she had left. E-mail is usually a better option, as we can keep track more accurately. It seems more reasonable to send an e-mail before leaving this review, specially when the client states we did well the first time. There is no reason why we wouldn't do well again, it was just a misunderstanding and/or a lack of proper communication.
guy S.
02/2016
5.0
house painters, hardwood floor, interior painters
 + 1 more
They arrived on time, cleaned up after themselves and I have already called then to do another job for me.
Description of Work: Face Of Wood, had painters come out and do an excellent job of prepping and painting the interior and exterior of an 8-window installation
Face of Wood did an excellent job installing laminates in 2 bedrooms, closet & walk in closet. Removed old baseboards and installed new ones. They arrived on time and did an excellent job with both the laminates & baseboards. I would highly recommend them to anyone looking for quality and affordability.
Description of Work: Install laminate floors & baseboards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,060
Dav id B.
02/2016
5.0
flooring contractor, hardwood floor
 + 0 more
All work was done professionally and beyond expectations All questions were answered promptly. The work was completed in a very timely manor.I definitely would recommend them to anyone who is needing floor installation
Description of Work: install laminate flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
ronald S.
02/2016
5.0
hardwood floor, interior painters
 + 0 more
Very nicely done, painter was very courteous and would recommend him. Work was great!!
Description of Work: Painting a small bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia R.
02/2016
5.0
house painters, interior painters
 + 0 more
Everyone I dealt with was very professional and courteous. The painting job was completed in a very timely manner and I was very pleased with the entire process.
Description of Work: Paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Maria A.
01/2016
5.0
hardwood floor, interior painters
 + 0 more
they did a terrific job. having them come back for more work. great guys. Philippe did a fanstastic, neat, professional job. Thanks!
Description of Work: lots of touch up painting. wall painting. spackle/drywall work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Face of Wood Flooring
Thank you for your Review.
Maria P.
01/2016
5.0
hardwood floor, interior painters
 + 0 more
Great job done, very professional. I highly recommend.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Face of Wood Flooring is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Face of Wood Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Face of Wood Flooring offers free project estimates.
Yes, Face of Wood Flooring offers eco-friendly accreditations.
Yes, Face of Wood Flooring offers a 5% senior discount.
No, Face of Wood Flooring does not offer emergency services.
Yes, Face of Wood Flooring offers warranties.
Face of Wood Flooring offers the following services: Wood, laminate and vinyl flooring installation and repair. Stairs and baseboards. Wood floor sanding and refinishing. Carpet removal, tile and wood floor rip up. Subfloor preparation and leveling.