Apex Pavers & Pools is committed to improve and beautify the environment in which we live. We provide a level of service to our customers which is second to none. Our focus to deliver the highest quality in all aspects of our business is what we strive for every day. Good business practices are never without genuine sentiment. From our roots as a family business, we have extended the idea of family to reach out to each of our employees and into the communities where we work. The Company’s strength and reputation can be traced to a few fundamentals. First and foremost we are committed to our customers. Not only do we promise to provide the best products and services, but also offer excellent product knowledge and guidance to bring each project to a successful completion.
I wanted a 32 inch sidewalk to be replaced by a 48 inch sidewalk , a short curved extension of the new sidewalk, and two mini patios at the two ends of the sidewalk. The short curved extension of the sidewalk would require a retaining wall. Company representative told me I would need a survey and permit. I asked if the company could take care of these, passing the cost through to me, and he said yes. The written proposal I received a few days later was for ONLY the sidewalk PLUS a long retaining wall. There was no drawing of the work. There was no mention of the width of the new sidewalk - instead the work was stated in terms of square feet. I would have had to go out and measure myself and do a bit of math to find out if I were actually going to get a sidewalk of 48 inch width. There was no mention of the two mini-patios. No mention of the survey. Proposal also stated that it explicitly excluded the permit for the work. I have three criticisms: (1) the proposal was unresponsive to what I asked for; and (2) the proposal was so vague I could not tell what I was going to get; and (3) the proposal included a long retaining wall I didn't ask for and don't need.
Description of Work: Visited home and took a detailed description of what I wanted. Sent me a written proposal.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$6,000
Response from Apex Pavers & Pools
Thank you for expressing your concerns. I would just like to add a couple of comments. We certainly do provide a very detailed scope of work in our proposals; however, we do not provide a detailed drawing with every proposal that we send out. Also, it is in our professional opinion that a retaining wall is required to properly stabilize and establish the proper grade for this new walkway. As you can see from all of our reviews, our clients that we have completed work for are extremely happy with our services. I am sorry that we were not able to come to terms. I wish you the best of luck with your project. Please feel free to contact me directly with any questions. Ryan Figman President
Marsha R.
02/2015
5.0
hardscaping, pool cleaners
+ 0 more
Great! They were punctual to provide an estimate. The service was provided as requested. All good.
Description of Work: pressure washed and sealed the pavers around my swimming pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ray E.
01/2015
5.0
decks, hardscaping, patios
+ 1 more
Brian at Apex was great. He came out and measured the project, compiled our wish list and gave us the estimate. The materials were ordered and arrived early not late. The workers were prompt, efficient and very skilled. Demo was started on January 5, 2015 and finishing touches were completed on January 21, 2015. There were NO ISSUES at all. Brian had the job running like a well tuned machine We are very happy with our new Patio and the pool looks brand new.
Description of Work: Refinished Pool with new tile and diamond bright finish Removed old concrete pool deck, expanded patio area, installed retaining wall and finished entire patio with pavers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
robert B.
09/2014
5.0
patios
+ -1 more
They did a great job! would use them again.
Description of Work: Put an extension on our patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,100
JAYNE K.
08/2014
4.0
pool cleaners
+ -1 more
Everything went perfectly. We had to call them back once for some explanations but have had no problems since.
Description of Work: They installed a pool heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Walter B.
08/2014
5.0
hardscaping, pool cleaners
+ 0 more
Did a great job, on time, very professional and no surprises. Would definitely recommend
Description of Work: Pool pavers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
robert H.
08/2014
5.0
hardscaping
+ -1 more
great job. very professional
Description of Work: built a retention wall
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Pat C.
07/2014
5.0
hardscaping
+ -1 more
Apex was quick to provide an estimate and we scheduled the appointment for the sealing. They arrived promptly and thoroughly clean all area's. Unfortunately,Mother Nature was not cooperative and the entire job took over a week due to rainy weather. A lot of companies would have probably sealed them to finish but Apex kept coming back until they were sure the surface area's were dry enough to take the seal. Every surface looks great and we would highly recommend them for patio work.
Description of Work: We used Apex to clean and seal the patio paver blocks on our driveway, patio, walkway and front porch area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$730
Linda G.
07/2014
5.0
hardscaping
+ -1 more
They were very professional. Men moved all the furniture out of the way and replaced it after laying bricks and then again after sealing. I would definitely use them again
Description of Work: Laid brick on top of my covered cement patio and sealed same.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
ALEX D.
06/2014
5.0
concrete driveways, hardscaping
+ 0 more
Nick applied a special, safe chemical that removed all the stains and then he power washed all the pavers. Nick was very cooperative, professional and did the job as promised. This is the second time I used Apex and highly recommend them. The office staff is great especially Doreen who helped me tremendously. Could not ask for a better company than Apex.
Description of Work: Cleaned driveway and walkway pavers and removed all the bad staining caused when my Homeowner Association applied granular fertilizer and apparently failed to remove the excess which fell upon the pavers. When the fertilizer became wet it caused ugly brown stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Paul F.
06/2014
5.0
hardscaping
+ -1 more
The estimate was accepatable and they offered an Angie's List discount. The work was satisfactory.
Description of Work: They repaired and replaced some patio pavers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy P.
05/2014
1.0
hardscaping
+ -1 more
I do not think they cleaned the pavers proper to start. I have had pavers done many times in the past with other companies but this was the worse. I have other operators look at it and they said is was verry poor. I paid the most that I have ever and got the worse job.
Description of Work: Poor coverage . Very patchy
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$1,700
matt B.
05/2014
5.0
decks, hardscaping
+ 0 more
They called me right back and the owner came out within 2 days to do the estimate. I was pleased with him but I just don't have the money right now. The owner was great. The quote was $11,000. I would get another quote when I hit the lottery.
Description of Work: I got an estimate from Apex Pavers & Pools to redo a whole patio and pool deck with paver stones.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Anthony P.
04/2014
5.0
hardscaping, patios
+ 0 more
They are great, and we are getting ready to use them for another project. The workers were good, and they did a good job. They made sure they cleaned up everyday, and there was nothing dangerous lying around, because I have kids. They did a great job, we were very happy with them. Their price was very competitive, and the quality was great.
Description of Work: We used Apex Pavers & Pools. The area between our yard and our neighbors yard was just a sidewalk and plants, and they put in a patio with pavers, and took out all the plants, and did all that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Charles S.
04/2014
4.0
hardscaping
+ -1 more
.Job went okay once they finally got started, rain put them WAY behind schedule.
Description of Work: Pressure clean and seal pavers, repaired 2 corners.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$5,500
George R.
03/2014
5.0
decks, hardscaping
+ 0 more
It turned out very well. It's better now than it was when I originally had it done. I really think this job will last! I also have a quote from them to pressure wash and reseal my paver pool deck and driveway.
Description of Work: They reset and re-leveled pavers around my pool deck that had sunken over time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Kitty H.
03/2014
5.0
hardscaping
+ -1 more
They delivered & set up as agreed & went out of their way to accommodate our extended and rescheduled time frame as other work was off schedule. The owner, office & delivery staff were all so pleasant & easy to work with.
Description of Work: We purchased a LARGE outdoor fireplace comprised of four sections made of pavers from them at a greatly reduced price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorraine M.
02/2014
4.0
hardscaping
+ -1 more
Ryan came out on time to give me a quote and I was impressed with him. Received the quote the next day - I thought it was fair and I immediately called the office and gave them my credit card number for the 50% deposit. I was told they would call me back to schedule it. Waited and waited and no call. The next week I called again. They told me it still wasn't scheduled. Two weeks later I still hadn't heard back from them. Called again and the woman I spoke to (Julie) didn't seem to know anything. She said my job still hadn't been scheduled and they were behind because of all the rain (the week before had been absolutely gorgeous weather EVERY SINGLE day (I remember because I had a house guest from up north). It had only rained once and that was at night time. Then, Julie told me they had to wait until the materials came in. She obviously had no idea in the world what she was talking about. I explained to her that there were no materials to order - I was having pavers REMOVED, not installed! At that point she said she could schedule me at the end of that week. I told her if it wasn't within the next couple of days, I would cancel the job. So, she scheduled me for Wednesday. The guy who came out and did the work was excellent and did a wonderful job. So, they do great work, but desperately need competent office staff. If they could replace their office staff I would consider using them again, but based on this past experience, I'll be looking elsewhere next time.
Description of Work: They removed pavers from around the side of my house for an area roughly 7'X3' and added a border to the new area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$450
Laura P.
02/2014
5.0
hardscaping
+ -1 more
Have not hired him because money has jut been a bit tight, but hoping and planning soon, Ryan was punctual and professional. I was very impressed with his knowledge and recommendations.
Description of Work: Provided a quote, ideas and payment plan!
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jocelyn F.
01/2014
5.0
hardscaping
+ -1 more
Sorry, I submitted a detailed report in 2012. The entire interior of my home, except the master bedroom, was painted in different colors. Two bedrooms, two baths, living room and kitchen.
Description of Work: Painted the interior of my house. He was prompt and professional. He was able to answer all my questions. He was even open to discussion when I wanted to change a paint color.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,550
ALEX D.
10/2013
5.0
hardscaping
+ -1 more
did a great job repairing sinking pavers that caused slight ruts on two sides of the driveway. Very professional and cooperative. Estimate and final cost were exactly the same. Highly recommend this company as they know what they are doing. Our driveway looks great now.
Description of Work: repaired driveway pavers then power washed and sealed all pavers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Michael J. F.
07/2013
5.0
hardscaping, swimming pools
+ 0 more
I interviewed several companies and after considering all the usual concerns, money, experience, relationships with former users and Angie's list, I decided on Apex. I have not had a single regret. They were professional in all matters, the installers were nothing but professional and knowledgeable. In addition, they are good sources of info on the company and boss, they were very complimentary on both scores. The office staff,
Description of Work: Installed pavers over a large area under roof and outside. Refinished the swimming pool inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Holly S.
06/2013
5.0
hardscaping, swimming pools
+ 0 more
Worked with Brian who was prompt and very accessible. He also made good suggestions when we were planning the redo. The installing crew was punctual and we were very satisfied with the cuts and lines of the job.
Description of Work: Pavers, new coping around pool and pavers on outside steps coming off the patio. We used upgraded pavers adding to cost. Installed new drains .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,100
Sally S.
02/2013
5.0
hardscaping
+ -1 more
Great job, arrived on time, very professional, would highly recommend
Description of Work: Installed brick pavers for a 1300 sq. ft. patio and cleaned and sealed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
beverly D.
01/2013
5.0
hardscaping, swimming pools
+ 0 more
They arrived on time the day they said they would be there. Started around 8:15 left at 4:30. Came back the next day and finished the job. It looks great.Answered my questions very professional and crew foreman spoke English. I noticed that some areas needed more sand between the pavers. I called Sat. afternoon and the crew came back on Tuesday and took care of the issue. I would highly recommend them.
Description of Work: replaced existing pavers around pool deck area. 920 sq. ft.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Pool and Spa Service,
Pool Sales Construction and Installation,
Patios,
Decks and Porches,
Concrete Driveways,
Stone and Gravel,
Concrete Pouring and Repair,
Outdoor Kitchens
FAQ
Apex Pavers & Pools is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Apex Pavers & Pools accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa