Free equipment and installation with monthly monitoring and includes a full warranty. Already have a system? We may be able to upgrade your existing system, add additional protection OR lower your monthly monitoring rate!
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Sales, installation and monitoring of residential & commercial security systems, video surveillance with remote viewing access, environmental sensors, personal & commercial panic buttons, access control, home automation, and interactive monitoring.
My family and I have been a client of Masada security for many years. When my father passed away, Masada took great care of my mom when she was home alone. They keep their prices low, but their service high. Masada rarely has price increases and have been reasonable with every repair that I have overseen since taking over my mom's house after her passing. I have spoken with owner and he is a very caring man who really cares about each of his clients. I highly recommend going with his products and services. You too, will become a lifetime client of his for sure!
Description of Work: The system has had very few issues over the past 10+ years I have used Masada's services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masada Security of Florida, Inc.
Thank you for the kind words [Member Name Removed] . We appreciate you trusting us with your security all these many years. You’re important to us. Best Wishes. William Burnham. Owner.
Sean F.
01/2023
5.0
home security systems
 + -1 more
Hands down the best experience with a company during a very difficult time. They understood the urgent need and moved things around to accomondate me. Offered great prices on system and it felt all personal, like family. Happy I made this decision. God placed them in my path
Description of Work: 4 cameras, DVR system, glass break sensors, wireless door locks and reactivation and replacement of security system built with home 20 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew P.
09/2022
5.0
home security systems
 + -1 more
I have used Masada security for over 20 years. I have both business properties and my home secured by Masada. As a business owner in this community, I am hypersensitive to performance and service. Masada sets the standard in both. I have been extremely happy with my relationship with William and Masada. Highly recommend to any business or home owner.
Description of Work: video surrveilance cameras and security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff W.
09/2022
5.0
home security systems
 + -1 more
Masada Security has been my home security of choice for the past 5 years at my current residence. The service department when called fixes any issues within a reasonable amount of time. I would highly recommend Masada Security for your home protection.
Description of Work: Alarms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHRISTINE P.
05/2022
1.0
home security systems
 + -1 more
This company is a JOKE. I had Daniel [Employee Last Name Removed] come to my house to survey a job for 8 wired Lorex cameras. He spent well over an hour, as I showed him the floorplan and where cameras were to be installed, the attic (which he went up to inspect himself) This was planned for weeks, and when the crew arrived, they were scratching their heads...said they didn't know why Daniel said this job could be done because of access to attic/walls was not possible as a clean install. They said he is just a salesman. Daniel [Employee Last Name Removed] is a clown, who wasted my time and money buying supplies for a job they could not perform! 🤡
Description of Work: 8 Lorex wired security cameras installed
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,550
Shelley K.
12/2020
5.0
home security systems
 + -1 more
Daniel, in the office, was convinced there was a simple fix, he exercised an abundance of patience and more than one phone call, remained calm and the root of the problem was fixed. Thank you so much.
Description of Work: Home alarm system armed itself and a screaming alarm went off anytime I opened a door. I couldn’t disarm this 20 yr old system that I thought had been deactivated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin L.
07/2020
5.0
home security systems
 + -1 more
I recently purchased 4 security cameras and a recorder (NVR) thinking that would do the installation myself. After a look up in the attic I decided to get a pro to do it. I called three highly recommended companies to do the job, but only Masada understood the intent of my request. They knew that I wanted to improve the security at my house and immediately provided me with a quote to install my camera system, but also to upgrade my existing alarm system all at a discount. The work was scheduled within one week and the installation was completed with no surprises and no mess to clean up. They even added on a couple of features at my request without any delay in the installation. Most important of all, my dog really liked the installers. :-) I would recommend Masada Security to all of my family and friends!
Description of Work: Home Security System Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
David R.
07/2020
5.0
home security systems
 + -1 more
Wow! I was in a major jam today and William and Masada Security came through for me in a big way! Long story short, I was set to have an install done by another company, and that work was not able to be completed. I needed to have the install done today as I had calendared other dependencies based on the alarm being in place. A bit panicked, I called Masada based on the reviews here, and spoke to a nice lady who eventually transferred me to William the owner. He was extremely empathetic to my situation, and figured out a way to make something happen for me later in the day! Talk about going above and beyond!!! I am so very, very pleased with the service, the way Masada helped me out, and everything ended up costing a bit less than what I was going to pay with the other company. I cannot more highly recommend Masada Security!
Description of Work: Activate pre-installed system and add additional sensors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark R.
02/2020
5.0
home security systems
 + -1 more
Great. My old Security System was overhauled and connected up to their monitoring system in just a few hours. Everyone was polite, courteous and clean ( no black smudges on walls, doors etc as with some sloppy workers). System is all working fine now and it was a painless process. Nice company to work with.
Description of Work: Connected my old unmonitored security system to their monitoring system. Also changed several sensors and added others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Richard A.
07/2019
5.0
home security systems
 + -1 more
I have no existing system. I know nothing about security systems. I thought I wanted a 5 - 6 camera outdoor surveillance system. I called William and discussed options. I was quoted a reasonable price and William was very knowledgeable and professional. We scheduled install and all went very well. There were two issues with camera placement due to my vaulted ceiling and wiring concerns. We were able to move those cameras to a different location and the visual coverage is adequate. After install I checked the cameras. First of all this is looks to be commercial grade very fine quality cameras and equipment. My friend said "this is better than the system I have at work". I paid attention to the picture quality during transition from daytime to night. These cameras look amazing at night as well as all day. I am impressed with the equipment and staff. I would recommend Masada to anyone who wants a security system. I will have Masada quote one additional camera, and will gladly pay for their services. A++ Thanks Masada ! Thanks Angie !!!
Description of Work: Install Security System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Lucy G.
06/2019
5.0
home security systems
 + -1 more
After throwing more and more money at ADT over the years, I called Masada Security because of their positive reviews here on Angie's List. William responded immediately and came over to look at our system and tell us about the company. We scheduled an installation on the spot and Charlie arrived promptly, calling us to give an ETA. He was able to reuse most of our old equipment, and updated motion sensors, keypads, and batteries - all at no charge! They've arranged for Brinks to monitor our system, and I'm saving over $30/month. Our system is easier to use, has customizable features, and, best of all, a local guy I can call if I have a problem. Everyone we had contact with at Masada Security was friendly, responsive and professional.
Description of Work: Updated home security system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masada Security of Florida, Inc.
Thank you for the kind words [Member Name Removed], we are very appreciative to have earned your business. Please tell your friends about Masada. We are here for you when needed. Best Wishes! William Burnham Owner.
ben L.
04/2019
5.0
home security systems
 + -1 more
Great, Chris show up on time and was easy to talk to, he got right to work. Looked over what I had and what was needed. Next day I got a quote, and it was a Great Price!! So I said lets do it. He came back and did a great job Fast!! But made sure every thing was good. Thanks guys for a great Job..
Description of Work: Replaced recorder head unit and installed two camera's
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Dale W.
04/2019
5.0
home security systems
 + -1 more
I'm extremely pleased with the price paid and overall installation. The technicians were on time and answered all questions. They provided excellent service.
Description of Work: Home camera security system installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,605
Jessica L.
01/2019
5.0
home security systems
 + -1 more
Brenda and Charlie provided amazing customer service during our switch from ADT, and their products available have blown us out of the water. We will be customers for life! Thank you, Masada, for an excellent experience.
Description of Work: Alarm install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob S.
11/2018
5.0
home security systems
 + -1 more
Great! The technician, Charlie, was highly professional, diligent and thorough. He solved numerous problems with the old system and installed a much more modern one. He also explained everything. It's a relief to have the security system up and running again.
Description of Work: Correct problems with old security system and install new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen M.
08/2018
5.0
home security systems
 + -1 more
Charlie worked with us on placement and was very helpful. Excellent company, would highly recommend.
Description of Work: Set up security system in newly purchased home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marijo M.
05/2017
5.0
home security systems
 + -1 more
Very reliable was there when said they would. Great to deal with on the phone. Worked everything out perfectly.
Description of Work: Added to pre-existing security system on newly purchased home and are maintaining monitoring services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alicia G.
04/2017
5.0
home security systems
 + -1 more
The big name alarms companies were cheaper but there was a lot of bait and switch and sleezy tactics. It was worth the money to have a more complete system. Other companies were free if I agreed to a skimpy system that I didn't want. The high pressure sales tactics were maddening. I like the way Masada does business. No nonsense and straightforward. Plus it's nice that they are a local company, and I dealt with the owner himself.
Description of Work: Installed security system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Maxine R.
01/2017
4.0
home security systems
 + -1 more
The installer Chris was excellent the owner I wasn't pleased with, the owner didn't get back on his promise on somethings, William the owner, he and I had some differences and what he printed out and said I would received as the package I purchased he was really slow in returning my calls once his initial visit was over but like I said Chris the installer was excellent I had no complaints with him The work that Chris the installer did, his professionalism, his response, if the installer was the owner then it would have been an A. The owner can get back and respond within the time frame which agreed upon instead of having me to contact, because I had to contact home adviser about my cameras which they installed, it was just the communication from the owner.
Description of Work: They installed a surveillance security system on the outside of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$2,824.73
Fredrick D.
12/2015
4.0
home security systems
 + -1 more
Overall, they did a good job, but we felt as though they should have provided more guidance and instruction on how to use the new system considering its cost.
Description of Work: They installed an alarm system for my office.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Masada Security of Florida, Inc.
Mr. [Member Name Removed] I have not been able to locate your account in our records; however if you call our office we & we are able to locate your account information, would be happy to schedule an appointment to provide further instruction with regard to operating your security system at no cost to you. Best regards, Masada Security 727-579-3836
Sarah N.
08/2015
5.0
home security systems
 + -1 more
Went well for the most part. Mr. Burnham (the owner) was reasonable, nice to deal with and arranged to get the job done within our requested time frame. It was a complicated job and we appreciated the time that Bill (the installer) took to install.
Description of Work: Installed security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Paul M.
07/2015
5.0
home security systems
 + -1 more
Masada Security is Absolutely "The BEST"...yes...THE BEST !!!! Once I initiated my request for a contractor, I was contacted by Masada Security within minutes via email. I followed up and spoke to them regarding installation of a monitored security system as well as 6 quality CCTV's. Everyone, including the owner made me feel like I was their only customer and was a PRIORITY to them and made themselves available including individual cell phones so I would have immediate contact should the need arise. I have had othersecurity companies and by far, the personal treatment and attention to detail, by this Family Owned company, in making sure they understood my needs and I understood the systems they were going to provide was something I had NEVER experienced before. It is rather obvious that Mr William Burnham (Owner) and Brenda (Operations Manager) are a customer oriented company and are over the top in ensuring the quality of the product. The professional installers were prompt, caring, knowledgeable, informative, personable and the best I could have imagined when watching them install both the security system and CCTV's. They are the cream of the crop and second to none!!!! We absolutely love the CCTV system & what a great job Tony did in installing them, ensuring it met our expectations as well as follow up calls to see if all is well. The security system is far better than the "major" alarms system company we previously used and am very pleased I made the decision to have Masada provide me with the equipment & systems I wanted to make sure my family is safe and secure. My thanks to William & Brenda as well as the whole team. Paul M in Palm Harbor Florida.
Description of Work: Install 6 CCTV's and Monitored Security System in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
CHARLES C.
02/2015
5.0
home security systems
 + -1 more
Quick, quality service and the most important reliable! Great local company!
Description of Work: I had called a few home alarm companies, all of them said 2 weeks before they had someone available except for one. Masada would attempt to fit me in that day, 15 minutes later he called back with a technician within 2 hours. The technician was knowledgeable and very professional, the whole experience was smooth, there was no extra charge and the monthly charge reasonable. I wish everything was that easy, a couple of months later i was having an issue with the alarm system. After calling Masada, the technician would be in an hour, he fixed it in 15 minutes!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
PEGGY B.
10/2014
5.0
home security systems
 + -1 more
Bill did a good job. He was friendly and professional.
Description of Work: redirected original wiring to our existing security system
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sharon M.
10/2014
5.0
home security systems
 + -1 more
Perfect, I was able to let him in and run back ro work leaving him at the house with my barking puppy. Came home to all the mess cleaned up and the system fully installed.
Description of Work: Installed a new security system
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Masada Security of Florida, Inc. is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Masada Security of Florida, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Masada Security of Florida, Inc. offers free project estimates.
No, Masada Security of Florida, Inc. does not offer eco-friendly accreditations.
Yes, Masada Security of Florida, Inc. offers a 0% senior discount.
Yes, Masada Security of Florida, Inc. offers emergency services.
Yes, Masada Security of Florida, Inc. offers warranties.
Masada Security of Florida, Inc. offers the following services: Sales, installation and monitoring of residential & commercial security systems, video surveillance with remote viewing access, environmental sensors, personal & commercial panic buttons, access control, home automation, and interactive monitoring.