B Griffith Roofing Inc

VERY PLEASANT TO DEAL WITH. HARD WORKERS. NO LEAKS YET!

THEY DID A GREAT JOB. THEY WERE ABLE TO GET TO OUR ROOF QUICKLY. THEY CALLED WITH UPDATES DURING THE PROCESS, ASKING FOR PERMISSION TO REPLACE ROTTED WOOD, CHIMNEY PIECES, ETC. THEY CLEANED UP UPON COMPLETION AND CALLED A FEW DAYS LATER TO MAKE SURE WE WERE SATISFIED.

THE SERVICE WAS PROMPT AND WELL DONE. MR. GRIFFITH WAS ALWAYS COURTEOUS AND PROFESSIONAL. THEY TOOK GREAT CARE TO WORK AROUND OUR DELICATE POOL SCREEN AND TOTALLY CLEANED UP ALL DEBRIS.

THE GUY WAS NICE AND DOES A GREAT JOB. HE IS VERY HONEST AND RELIABLE.

BRENT GRIFFITH (OWNER) WAS VERY RESPONSIVE PRIOR TO THE JOB, BUT DURING AND AFTER, HE WAS BASICALLY INVISIBLE. HE LEFT A BILL ON MY FRONT DOOR INSTEAD OF GIVING IT TO ME PERSONALLY AND ASKING HOW THE JOB WENT, ANY PROBLEMS, ETC., OR EXPLAINING WHAT WILL HAPPEN AFTER THE JOB HAS BEEN COMPLETED. THE ROOF MUST BE INSPECTED AND YOU HAVE TO HAVE THE PERMIT POSTED. BECAUSE I DIDN'T KNOW THIS, I HAD TO PAY AN EXTRA $41.00 TO HAVE A RE-INSPECTION BECAUSE I REMOVED THE PERMIT. THE AMOUNT WAS SMALL, BUT THE INCONVENIENCE WAS LARGE. I HAVE NEVER HAD SOMEONE DO A JOB AND NOT TALK TO ME AFTER IT WAS COMPLETED. I WAS VERY DISAPPOINTED IN HIS BEHAVIOR. COMMUNICATION BETWEEN THE TWO PARTIES IS SO IMPORTANT TO ME THAT I WOULD NOT RE-HIRE HIM EVEN THOUGH HIS EMPLOYEES DID A GOOD JOB. WE REQUESTED A WAIVER OF LIEN BUT WE HAVE NOT RECEIVED IT AS OF THIS DATE. HOPEFULLY HE WILL FOLLOW THROUGH ON THIS.

WE TOOK OUR TIME TO MAKE SURE WE PICKED A GOOD COMPANY. PLAYED PHONE TAG WITH EACH OTHER TO MAKE SURE ALL OUR QUESTIONS AND CONCERNS WERE TAKEN CARE OF. CALL RETURNS WERE QUICKLY RETURNED IF WE GOT MESSAGE. ONLY COMPLAINT I HAVE IS ONE OF OUR GUTTER DRAINS WAS NOT PROPERLY PUT BACK TOGETHER BUT THAT IS NO BIG DEAL AND QUICKLY FIXED.

BRENT WAS VERY RESPONSIVE. HE RETURNED OUR CALLS QUICKLY AND WAS ON THE JOB TO GIVE US AN ESTIMATE WITHIN A DAY OR SO OF OUR CALL. AND HE ADJUSTED HIS SCHEDULE TO FIT US IN AS WE WERE SELLING OUR HOUSE AND NEEDED THE ROOF REPAIRED QUICKLY IN ORDER TO DO SO. I WOULD DEFINITELY USE HIM AGAIN.

FANTASTIC JOB!! BRENT AND HIS CREW WERE EXTREMELY PROFESSIONAL. BRENT EITHER ANSWERED THE PHONE OR RESPONDED TO MY PHONE MESSAGES RIGHT AWAY. I HAD SEVERAL ESTIMATES, AND BRENT GAVE ME A PRICE WHICH WAS VERY REASONABLE, EVEN WITH THE UPGRADED SHINGLE AND RIDGE VENT I CHOSE. THEY SHOWED UP WHEN THEY SAID THEY WOULD AND COMPLETED THE JOB IN A TIMELY MANNER. I HAD TO BE AT WORK WHILE THEY WERE DOING THE ROOF, BUT I FELT COMPLETELY COMFORTABLE HAVING THEM AT THE HOUSE ALONE. THE FINISHED JOB WAS BEAUTIFUL AND PASSED INSPECTION WITHOUT A HITCH. I WOULD USE THIS COMPANY ANYTIME I HAD A ROOFING PROBLEM, AND WOULD ENCOURAGE ANYONE ELSE TO USE THEM, ALSO.

THE COMPANY PERFORMED THE WORK PROMPTLY. THEIR ESTIMATE WAS SIMILAR TO OTHER ESTIMATES RECEIVED, BUT TURNED OUT TO BE QUITE A BIT LESS THAN THE FINAL COST DUE TO PROBLEMS FOUND AFTER THE OLD ROOF WAS REMOVED. THE ROOF WAS APPROXIMATELY 20 YEARS OLD. THEY CALLED ME TO SHOW ME THE PROBLEMS THAT WERE DISCOVERED AND I WAS ABLE TO SEE MYSELF AND DISCUSS WITH THE ROOFERS WHAT NEEDED TO BE DONE. I ENCOURAGED THEM TO REPAIR THE ROOF WITH THE OBJECTIVE OF AVOIDING PROBLEMS IN THE FUTURE AS OPPOSED TO JUST FINISHING THE JOB CLOSE TO THE ORIGINAL BID. THE COST WAS ABOUT 70% ABOVE THE ORIGINAL ESTIMATE. THIS SOUNDS HIGH, BUT I BELIEVE THAT IT WAS A REASONABLE AMOUNT FOR THE 35-40 MAN-HOURS OF ADDITIONAL SUBROOF REPAIR WORK. THEY FINISHED THE ROOF OVER A WEEKEND WITHOUT BEING ASKED TO DO SO.

THEIR BILL WAS BELOW ESTIMATE. THEY ALSO REPLACED MY MOTHER-IN-LAW'S ROOF. ORIGINALLY THOUGHT THEY WOULD ONLY HAVE TO REPLACE PORCH ROOF, BUT FOUND EXTENSIVE DAMAGE IN REST OF ROOF. THEY CALLED ME TO LET ME KNOW WHAT HAPPENED. I OKAYED HAVING THE WHOLE ROOF DONE. $8,000.

MR. GRIFFITH IS EXTREMELY PROFESSIONAL AND THOROUGH.

GOOD COORDINATION OF THE VARIOUS PHASES OF THE RETILING ROOF PROJECT. BRENT GRIFFITH, AS OWNER OF THE COMPANY, WAS VERY ACCOMODATING IN PLEASING ME, AS THE CUSTOMER. HE PERSONALLY PERFORMED SOME 'TOUCH-UP' WORK ON THE RETILING OF THE ROOF, AND ENSURED THAT I WAS HAPPY WITH HIS WORK. BRENT WAS VERY AVAILABLE DURING THE PROJECT, AND I WOULD RECOMMEND HIM TO ANYONE.

B GRIFFITH ROOFING WAS 3000 LESS THAN ANOTHER COMPANY I TRIED, HE HONORED HIS CONTRACT AND WAS EXTREMELY NICE. THEY CUT OUT ALL THE BAD WOOD FOR ME AS WELL. TOOK ABOUT A WEEK AND COVERED MY PLANTS, TOOK A MAGNET AND PICKED UP ALL THE NAILS; HE WAS SO NICE! CAN'T COMPLAIN ABOUT PRICE WHATSOEVER!

EXCELLENT JOB AND I HAVE RECOMMENT THEM TO 3 OTHERS

FAST SERVICE TO REROOF HOUSE WHEN WE NOTICED WE HAD A ROOF LEAK. THEY WERE ABLE TO DO THE WORK WITHOUT HARMING LANDSCAPING IN YARD (OTHER COMPANIES SUGGESTED THAT IT WOULD BE DIFFICULT TO DO THE JOB WITHOUT SEVERE DAMAGE TO LANDSCAPING). THE OWNER, BRENT, WAS VERY RESPONSIVE TO OUR NEEDS. WOULD DEFINITELY RECOMMEND!

WE HAVE HAD SEVERAL RAINS SINCE THAT TIME AND HAD NO LEAKAGE. WE CANNOT SAY ENOUGH ABOUT THE PROFESSIONALISM, PROMPT RESPONSE AND OUTSTANDING WORK FROM BRENT GRIFFITH ROOFING, INC. WE WOULD HIGHLY RECOMMEND THEM TO ANYONE WITH A ROOFING PROBLEM.

ASK FOR A WRITTEN ESTIMATE. THE BILL I RECEIVED WAS $175.00 MORE THAN THE VERBAL ESTIMATE, BUT I CALLED & WE AGREED ON PRICE THAT WAS BETWEEN THE VERBAL ESTIMATE & THE BILL. BRENT (OWNER)WAS VERY GRACIOUS WHEN WE SPOKE.

BRETT GRIFFITH (THE OWNER) WAS PROMPT, CORDIAL, AND CHECKED OUT THE WORKSITE DAILY.

EXCEPTIONALLY FAST IN HANDLING MY PROBLEM, AND ONLY CHARGED WHAT WAS AGREED UPON, EVEN THOUGH HE DID SOME EXTRA WORK.

WE PLACED A SECOND CALL TO MR. GRIFFITH TO GET A QUOTE ON THE RE-MUDDING, UPON WHICH HE NEVER RETURNED. WE CALLED ONCE MORE ABOUT THREE WEEKS LATER, GETTING A CALL BACK IMMEDIATELY. HE TOLD US HE WOULD BE OUT IN A COUPLE OF DAYS TO GIVE US A QUOTE. HE NEVER SHOWED UP. He got back in touch with me and we decided not to do the project at all. He had been very busy and failed to call me back and apologized for the miscommunication. While I understand that roofers get very busy during the rainy season, better organization would prevent customers from being forgotten about. I would not recommend him to others; but at the same time, I would still use his service for minor roof repair. Overall, the quality of work was good but the customer service was less than adequate.

WHAT A CLASSY COMPANY! THEY SQUEEZED US IN BECAUSE THE FLAT ROOF REALLY NEEDED REPLACEMENT BEFORE THE RAINY SEASON. THEY OFFERED A 15 YEAR WARRANTY ON MATERIALS AND A 10 YEAR WARRANTY ON LABOR. THEY WERE JUST DELIGHTFUL! SO PROFESSIONAL AND ALSO PROMPT.

BRENT GRIFFITH, THE OWNER, WAS EXTREMELY THOROUGH IN EXPLAINING OUR ROOF PROBLEM. IN ADDITION, HE WAS VERY PROMPT AND PROFESSIONAL IN ALL ASPECTS FROM THE ESTIMATE TO COMPLETING THE ROOFING JOB. I WOULD HIRE AND RECOMMEND HIM AGAIN.

THEY WERE VERY COURTEOUS, BUSINESS LIKE WITH A CLEAN APPEARANCE.

COMPANY DID NOT GET THE REQUIRED PERMITS AND WAS CAUGHT BY THE CITY. WORK DID PASS INSPECTION. THEY LEFT THE SITE BEFORE THE WORK WAS FINISHED AND RETURNED SEVERAL DAYS LATER. CANNOT RATE THE QUALITY OF THE WORK AS IT IS TOO SOON TO TELL.

THEY WERE VERY PROMPT AND EFFICIENT. THEY DID WELL IN PICKING UP THE DEBRIS.