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TOMMY'S GLASS AND MIRROR CO INC

Windows, Glass and Mirrors, Doors,

About us

Tommy's Glass & Mirror Co, Inc. is the only full service glass company located in Bay County,Florida and has serviced Bay and the surrounding counties for over 39 years. As can be seen on the company's website, it services both residential and commercial customers with a full line of glass products, including auto glass. The Company's commercial customers include retail outlets, malls, shopping centers, restaurants, hotels, motels, condominiums and local and national contractors. Residential customers include local and regional contractors and homeowners in Northwest Florida. The Company provides services to auto insurance companies in the replacement of windshields and other auto-related glass items for their insured, both those insured living in the area and those who are traveling thru on vacation. The Company's auto glass service covers an area extending 60+ miles in three different directions from its base in Panama City, Fl. As can be seen on the company's website, it provides a full line of commercial products including all types of glass storefront, window walls and sliding doors for hotels, motels and condominiums. Not only does the company provide installation for new structures, it normally has a number of retrofit contracts during the off season, as the hotels, motels and condominiums focus on the off season for major repairs of this sort. The company services residential customers in several ways. Tub and shower enclosures for new homes or remodeling jobs are a large part of the company's business year round. Customized mirrors and mirror walls, table tops and glass in cabinet doors are among the other products the company provides to residential customers on a regular basis. Replacement of broken or fogged window units for residential customers is another service provided by the Company.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Shower Doors, Windows, Glass Table Tops, Replacement Glass, Install New Store Fronts, Install Hurricane Impact Systems, Shower Doors, Mirrors, Auto Glass, windshield repair, windshield replacement, glass replacement, commercial and residential glass, Windows, Vinyl Windows, Hurricane Protection.

Services we don't offer

Skylights, Glass Block

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 30 reviews

Don A.
08/2021
5.0
egress windows, replacement windows
  + 0 more
Great product, installation was terrific and they kept me informed every step of the way. Customer service was excellent - very responsive, answered all my questions. I would highly recommend Tommy’s and I plan to use them again immediately on another project.
Description of Work: Replace windows with hurricane grade windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary P.
09/2017
5.0
egress windows, glass repair, replacement windows, doors
  + 2 more
Excellent. From start to finish, these guys were great communicators. Their word was their honor. They made sure we had options on quality and at different price points. They told us the pros and cons of each option. The installation work was clean and efficient. Unfortunately for them we had other contract work going on which made our job a multi-trip proposition for them. They never complained about it. They stayed with us through a 7 month home renovation. The service they provided and the work they did was the best of the whole home renovation project by all the contractors and sub-contractors. Thank you Tracy, Kevin, Roger & Wendy. Best experience ever.
Description of Work: Hurricane rated windows (13) and sliding glass doors (3) . Bathroom mirrors (2), and glass shower door closures (3). Dinning room wall mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy P.
03/2017
5.0
replacement windows
  + -1 more
Very professional and all workers were respectful & polite.
Description of Work: Replacement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Keith C.
12/2015
2.0
glass repair, replacement windows
  + 0 more
Salesman was good. Came to the house and measured all the windows. Showed us samples, promised the windows would be installed in 2 weeks. Promised workers would clean up inside and out each day of work. The product was good but everything else was terrible. The installer left broken glass inside and out every day he worked. He bent the window sills at such an angle I needed to caulk a ¼ inch gap under each sill. They told me they were going to use a great new product for the trim around the Bay window, but they just put in wood trim and didn?t match the rest of the house. On top of that they didn?t order the right number of windows, and we had to wait an extra 3 weeks for them to finish the job. When I complained about all the broken glass left inside and out, the Receptionist just told me it?s hard to get good help.
Description of Work: Replaced 4 windows and a Bay window in our home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$3,100

Response from TOMMY'S GLASS AND MIRROR CO INC
Mr. (Member name removed), I am sorry that you were dissatisfied with the services we provided. I am uncertain as to why it has taken so many years for this to come to light. I do however remember your home and am confused by several of your statements. I am uncertain as to why if you were finding glass you did not make the installer aware of the situation though I do know we had put down drop clothes and vacuumed behind ourselves. As for the bent window sills your home is a brick house and there is nothing to bend at the bottom. Perhaps you are speaking of the Bay window in the car port? If you recall that entire opening had to be torn out and re-framed. The framing was done by a separate subcontractor who reused the majority of your existing trim. Perhaps there was a bend in some of the old product? The product that you say is wood is Miratec no wrought trim, it has the appearance of wood but is not (you had actually seen the product at our office prior to us using it). You are correct and we are 100% responsible for the delay of the window on the back of the house. Fortunately, we had not removed the old window prior to discovering the oversite, so caused no alteration to the home until such time as the window arrived. Your wife was present each day of [Member Information Removed] I wish if there had been any issues that they would have been addressed at the time instead of 4 years later. We take pride in our work and if there is ever an issue with an [Member Information Removed] we want to know as soon as possible so that we may [Member Information Removed] and correct the issues. Once again I apologize if we did not meet your expectations.

mark C.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: The employees of Tommy's Glass were excellent. The representative was very thorough in explaining about their products. We had a couple of windows and a slider replaced. They look great! The gentlemen who installed the windows were punctual and meticulous. They even cleaned up when they were done. The price was reasonable and the service was outstanding. Tommy's Glass is a great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Roger R.
01/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence W.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Cut glass for shelves and desk... polished edges. Did not call me when it was completed- only complaint I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Adria Z.
01/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Eroica W.
07/2014
5.0
glass repair, replacement windows
  + 0 more
They were responsive and quick along with a wonderful job done. The price was much better than we expected and the installs were very nice and informative. I would recommend Tommy's Glass to anyone.
Description of Work: They installed a large bathroom mirror up and replaced 4 windows that were fogged up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lisa B.
07/2014
5.0
glass repair
  + -1 more
So far my experience has been very good. They quoted me $2300. I would say they were efficient and they had the best price.
Description of Work: I received an estimate from Tommy's Glass a couple of weeks ago for replacing some glass in some windows.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

MARY LOU S.
06/2014
5.0
replacement windows
  + -1 more
They were excellent. We were just getting estimates and we thought they were reasonable.
Description of Work: We used Tommy's Glass and Mirror Co. Inc. for replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ronnie W.
06/2014
5.0
doors, replacement windows
  + 0 more
.
Description of Work: Quote Sliding door glass

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARY LOU S.
12/2013
5.0
glass repair
  + -1 more
They were on time and did a great job. The windows are beautiful!
Description of Work: Replaced the glass in 8 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

William T.
06/2013
5.0
doors, replacement windows
  + 0 more
They were extremely courteous and thorough researching and explaining their plans to provide new windows and doors for our house. After receiving their estimated cost for the project and giving the go-ahead from us, they come back two times to insure their measurements were correct. The new doors and windows were finished and delivered so as to meet my installer's needs during installation. Everything fit perfectly and no problems were encountered during installation.
Description of Work: Provided new windows (9) and french doors(2) to be installed by another installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Michele C.
05/2013
5.0
replacement windows
  + -1 more
The guy from Tommy's Glass and Mirror was very nice and very knowledgeable for the windows that they sell. He was a busy man and yet he got right back with us every time. He really believed in their product. Everything about him was really good.
Description of Work: I asked Tommy's Glass and Mirror for a quote to install our windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Bruce W.
02/2013
5.0
doors, glass repair, replacement windows
  + 1 more
When selecting the glass for our shower, they showed us samples and gave suggestions of helpful hints of which glass would be easiest to keep clean and hold up for the long term. There was a problem with the handle, it was the wrong size for the thickness of the glass. They came out and diagnosed the problem, ordered a new handle, and installed it at no cost. With the same friendly and professional service. When having our glass tops installed we had the same great sevice and helpfull suggestions. Our only concerns, that they did show up at our front door when they were "in the area" without calling us first. Fortunately we were home and did not have any plans. We did reguest in the future to call us and give us at least a 30 minute notice. They kindly agreed to do so. Otherwise, for this area Tommy's glass is the one to go with. We have been thrilled with the results of our glass, the service, price, and overall treatment of a professional team.
Description of Work: We had our bathroom remodled and they installed our framless shower door for $1075.00, which was a fair estimate. Others in the area we called for an estimate ranged from $900.00 to $1150.00. Tommy's glass was the first compamy that called us back promptly, and followed through with everything they promised they would do. We have recently used them again to cover two buffets with a glass top. Again, they came out when they said they would, and gave us professional service.For two buffett glass tops cost $344.00, they did not charge us for coming out to measure the second piece of furniture. At the office and when coming to your home owner and staff are professional, friendly, and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,070

CARMEN O.
12/2012
5.0
doors, glass repair
  + 0 more
I contacted the company first time thru a long distance phone call. They were extremely responsive and went to the address, obtained measurements and called me back with an exact quote. We discussed different options over the phone and Scott sent me links to the websites of the products so that I could see how they look. The entire transaction was conducted over the phone. Once we established a date for installation, they were on time, did an excellent job, highly professional at the quoted cost. Could not be happier with the result.
Description of Work: I asked them to quote the installation of shower doors for a bathtub enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Shelby C.
11/2012
3.0
replacement windows
  + -1 more
Just received an estimate for window replacement.
Description of Work: Just received an estimate for window replacement.

Rating CategoryRating out of 5
value
3.0


Response from TOMMY'S GLASS AND MIRROR CO INC
If the sole reason for the "C" rating is based on price. We have never claimed to be the cheapest company in town. We rely on our customer service, along with quality at a fair price. It appears the work was performed in March by another company, but we received our review in November? Also if we have not performed any work why would you choose to NOT use our company again? I am sorry if we somehow did not fulfill your expectations and would be happy to discuss any improvements our company can make. Thank You Kevin Johnson

christine L.
11/2012
5.0
replacement windows
  + -1 more
He came out to the house and spent over an hour inspecting every window in the home. He gave me an estimate on the few windows over which I had concern, but the big issue was the Florida room. He explained that the windows were pretty much hanging on nothing and that the entire Florida room was probably going ot need to be completely renovated. This would have been cost prohibitive for me and made me decide not to purchase this home. I planned to pay for his time, but he refused. I was in shock that he would spend that much time on a home and not charge me. Of course, there is no doubt that any time I need windows, I will call Tommy's.
Description of Work: I had a contract to purchase a home and requested to have the windows evaluated as I knew some of them needed to be replaced and I wanted an estimate as to how much it would cost.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SALLY G.
10/2012
5.0
replacement windows
  + -1 more
The job was seamless and quick from start to finish. These people know what they are doing. I definitely will use them again.
Description of Work: I had the glass in three foggy windows replaced. I had used this company several years ago and experienced excellence both times. They came to measure and give me an estimate within two days of my initial phone call. Installation was equally timely and according to my schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349.12

William L.
02/2012
5.0
doors, egress windows, replacement windows
  + 1 more
Tommy's Glass and Mirror showed up on time, were within budget and I had no problem with them. They practically gave me a one day service by doing it in one day. Also, make sure they give a pre-inspection and try to explain over the phone exactly what you want. I explained to them what I needed and they knew what to do right away. They were excellent and would use them again.
Description of Work: August of last year Tommy's Glass and Mirror Co. replaced a patio slider door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James B.
09/2011
5.0
glass repair, replacement windows
  + 0 more
It went great overall. There were no problems and we were very pleased with the results.
Description of Work: Replaced windows on home. Scott did the measurements, informed us of product options, and returned a quote for the job in a timely manner. The window replacement crew completed the job in three days as advertised and did a complete cleaning of all the windows following installation. Very professional job...I rate them very high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

James B.
09/2011
5.0
glass repair
  + -1 more
Both jobs were completed on time and with superb workmanship. Scott came out and did all the measurements and gave us excellent information on the pros and cons of various available products. We are very happy with the outcome. It is one of the highlights of our master bathroom remodel.
Description of Work: Installed shower glass enclosure on 7/13/2011 and installed bathroom mirrors on 8/14/2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ronald S.
07/2011
5.0
glass repair
  + -1 more
They were very good. They came on time and were polite and professional.
Description of Work: Tommy's Glass And Mirror Co Inc came over to replace the broken glass of the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Deborah G.
01/2009
5.0
replacement windows
  + -1 more
Just great. The company was prompt with a visit for an estimate and once the contract was accepted the work was scheduled without delay. The repair team was prompt, professional and detailed in making a repair that would last.
Description of Work: The seal on a picture window had failed and needed repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

7435 Highway 77, Southport, FL 32409

http://www.tommysglass.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Doors,
Egress Windows,
Auto Glass,
Hurricane Shutters

FAQ

TOMMY'S GLASS AND MIRROR CO INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

TOMMY'S GLASS AND MIRROR CO INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, TOMMY'S GLASS AND MIRROR CO INC offers free project estimates.
No, TOMMY'S GLASS AND MIRROR CO INC does not offer eco-friendly accreditations.
No, TOMMY'S GLASS AND MIRROR CO INC does not offer a senior discount.
Yes, TOMMY'S GLASS AND MIRROR CO INC offers emergency services.
Yes, TOMMY'S GLASS AND MIRROR CO INC offers warranties.
TOMMY'S GLASS AND MIRROR CO INC offers the following services: Shower Doors, Windows, Glass Table Tops, Replacement Glass, Install New Store Fronts, Install Hurricane Impact Systems, Shower Doors, Mirrors, Auto Glass, windshield repair, windshield replacement, glass replacement, commercial and residential glass, Windows, Vinyl Windows, Hurricane Protection.
Skylights, Glass Block

Contact information

7435 Highway 77, Southport, FL 32409

http://www.tommysglass.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM