THE SPA MECHANIC INC

I really like Glen. He was very responsive in my initial inquiries, and found a time to come take a look. He quickly replaced our malfunctioning control panel. He is pleasant to deal with and my new go to mechanic for any problems with my hot tub.

He was great. Right on time, and had it fixed quickly

Glen was very responsive, worked me in on pretty short notice and did the job well. All in time for me to have friends over and entertain on the weekend. The spa went from cloudy and sandy to beautiful and clean. He identified that I needed a new filter which solved the sand problem. I definitely recommend him!

He was a consummate professional!

The appointment was for 9/23/15. He never confirmed a time. Just the date. I figured i'd hear from him to let me know when to meet him at the location. I called him at 9am. I said I never heard from you. He said yeah the appointment was for 9:30. I said you never called me to confirm. I said I can be there at 10am to let you in the house. His exact words were forget it good luck. I told him that I was closing on the house in a week and had no room for things to go wrong. I wouldn't say he does bad work because I never used him but not dependable AT ALL. Good luck using him people.

The spa was not working. It was excellent, he was very good. I think the quality of his work was excellent, the reason being the problem with the spa was a clogged filter which he replaced. He did not try to upsale us to a new feeder pump anything, he just identified the problem, fixed the problem and that was that. He was very good.

First spa repair company didn't show for a week, then came late in the day. Said spa full of roaches, needed to be bombed, he would return and replace the heater connectors. If we used spa company who he subbed for, it would be $700, but he'd replace it on the side for $150. Charged us $133 trip fee. Looked at Angie's list, saw the rave reviews for Spa Mechanic. Called them, they returned the call same day, set up appointment for next morning. He arrived 10 minutes early. I said spa not heating, didn't tell him what the other repair man said. He showed me that heater was fine, just gummed up from bugs. Vacuumed the inside and motor parts, spa working great. Just charged $80 trip charge. Great guy, full of advice on how I can maintain my spa better.

Everything was professional and quite smooth. He came on time, provided an overview of what was wrong with the spa, ordered parts, returned to fix it, and was quite responsive. The other spa was moved to another property and this was done with ease and without any problems. I highly recommend the company.

My hot tub stopped working, I called looking for someone to come out and look at my hot tub to determine why the electrical was no longer on. My tub is partially built into a deck in my yard. He informed me he is a large man and only works on free standing tubs. He will not go into crawl spaces. He also could not recommend others who might do this. He told me to check online and wished me luck.

Arrived promptly and tested system. Identified defective circulation and air flow pumps. Replaced circulation pump and made recommendations regarding the air pump. Reassembled spa cabinet before leaving. He was pleasant and professional.

Glen was prompt and very efficient. Arrived at the time indicated and completed the job quickly. We will definitely call him to start the unit in the fall.

My warranty had expired but he worked with the manufacturer to get the cost of a replacement board reduced, saving me a few hundred dollars.

Like many people who own Leisure Bay hot tubs, it has been hard to find parts and service since the manufacturer went out of business. The Spa Mechanic quickly identified the reason why my jets and heater were not working and replaced the shut off valve within 48 hours of my initial call for service. I highly recommend this Angie's List provider for good prompt reliable service.

Great job teted and repaired to get it ready to use.

was at my house ahead of time, got right to work, showed me and explained everything that needed fixed. answerd all questions to my satisfaction. had all parts on hand, and fixed in very timley manor would definately recomend to anyone

Great with everything but leaks! I used another outfit before I signed up with Angie's List that billed me hundreds and made it worse - came back three times - spa went down..... .....then I hired The Spa Mechanic and diagnosed burnt out wiring, likely caused by the first guy. He has parts on his truck - he had a motor on his truck. He doesn't fix leaks. I finally got a third guy over and he discovered the mystery leak AND a leak caused by Glen when he replaced the motor. Conclusion - good with overall maintenance & electronics - but no plumber.

First he arrived exactly when he said he would. He listened to what the sypmtoms were and then looked at the hot tub. He took about 15 - 20 minutes and found either a design defect, or a wiring issue because the GFI circuit wouldn't shut off one of the pumps when tripped, and got the spa running. Reasonable rates, and he arrived exactly on time. A really knowledgeable guy - better than the factory service guys for sure.

He doesn't have people skills. He wasn't a good salesman. He told you things that would save you money, even if it didn't benefit him. His communication was excellent. I would use him again in a heartbeat, if I need him.

Well, that's why Angie's list was created so I picked the best mechanic listed and was rewarded with an excellent experience. Punctual, professional, quality service - and helpful towards saving money. And finally, he found a leak that was...left by the last spa guy. Trust your instincts!

Arrived on time. Explained exactly what was wrong and showed me the parts that were replaced. Very professional and helpful.

I would certainly use him again. he really knows what he is doing!

Hot tub/spa repair. Repairman was very knowledgeable and experienced, diagnosed problem in fair amount of time and had all supplies on site to perform repairs. I was very pleased with service. Even though the new control panel did malfunction, repairman was able to bypass the problem and install another switch and now everything works perfectly. I was not charged for second service call. I would highly recommend The Spa Mechanic and will continue to be a customer as the need arises.

The guy showed up at the right time. Knew the equipment I am using and it's quirks. Made a few trips back and forth to his truck for testing equipment. He serviced the equipment; got it running and fixed the leak without using and new parts. He showed a deep understanding of the work and my particular spa. Basically, he just charged me for a service call. The spa works like new. .

He was very friendly and professional. I recommend him.

Contacted Spa Mechanic through email and scheduled house call. He was right on time, had the parts on his truck and fixed the leak. Works like a champ now.