Fast & Fair Carpet Care

Bought a Groupon for $49 for Fast & Fair Carpet Care. No where on the Groupon does it say this is only a "Maintenance" Cleaning. I pointed out stains upon the arrival of the carpet cleaner (owner). He told me there would be no problem. I have my carpets cleaned every 6 months and have no kids or pets, so there is no way this was a carpet in need of Deep Cleaning. I watched him work and in most areas there was only one pass over each area. Stroking side by side, but not going back over a few times or top to bottom then side to side. Just one stroke. Needless to say, of the 4 spots I pointed out, only one spot has been removed. No special treatment to the spots other than an initial spray which all carpet cleaners use at the outset of cleaning, The ad states 1-2 hour treatment. My tech worked approximately 45 minutes to do the entire house. He told me the carpet would dry in 4-6 hours at the most if there was a lot of humidity. He left at 12:30 and it is now 11:45PM. I have had the air conditioning running none stop, 5 ceiling fans and two floor fans going this entire time and many areas are still quite damp. Why was this water not sucked out by the "Professional Truck Mounted Equipment". After he left, I went out to take some trash down to the curb and noted that a decorative fence I had around the sidewalk had been knocked down on two sides. I understand hoses had to run from his truck, but if an incident happens it was up to him to replace the fence or at the very least, come in and inform me. Add to this the fact that when he pulled out of the driveway there were two grease spots left behind. This has been a very disappointing experience all around. I cannot recommed this company.

He came at the appointed time and went right to work after asking if I wanted to add the sanitizing and deordorizing feature while cleaning the carpet. I asked him to check out a used sofa I had just purchased to see if he could clean it, also. He told us that because the sofa had been treated with either Scotchguard or teflon, he wouldn't recommend having him clean it because it could turn out blotchy. He told us that if we'd go to Walmart and get foaming auto upholstery cleaner with Scotchguard, that that would work better on the sofa because the Scotchguard would blend with the stuff that had been previously applied.. He could have just gone ahead and cleaned the sofa and charged us for it, but he was honest about it, which was very much appreciated. Someone else might have just taken our money.. Because of this, and because he did a good job to boot, I would recommend this company as being reasonable and honest.