Tosca Roofing Inc

Made an appointment for roof replacement estimate. Daniel was supposed to come out but never showed or called. When I inquired about his whereabouts he said he was out of town. Hours later the office sent out another person. When he arrived, he didn't introduce himself, he didn't apologize just an "I'm here to look at your roof". No thanks! I told him to leave. If we can't even make it through the estimate process than I'll look for a different company.

Did a good job. Showed up as scheduled and began working. Two day job that was done in two days. Good materials and good labor. What else could you ask for? Maybe they could have done a better job at cleaning up when they finished my roof installation but maybe I'm being too picky. Would definitely hire again.

I made an appointment for an estimate on a re-roof at the beginning of August, 2016. I was able to get an appointment quickly and the representative showed up on time and was very professional and pleasant to talk to. I didn't go with this service provider though as the estimate provided appeared a little bit high for the service needed.

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Work was done approximately 5 years ago and we were told that the coating that was used on our roof was a great product. We noticed that our roof now is rusting and coating seems to be cracking. We could not find our receipt and called Rick who said that he would look up the information...warranty etc. He did not call us back and after repeated texts, calls from us he said that he could not find anything on our account. He said that he looked at the can for the product and that the can stated that the warranty for the product is for a year. We would never had paid $5000 for something that had a one year warranty. Rick said that he would send someone out at no charge just to treat the rusted areas. He stated that they would be out the following week. No one showed up and after repeated calls over the next several weeks Rick stated that since he was going to do the work at no charge we should be more patient. At that time I told him I would find someone else and he said that would be fine. Tosca Roofing has been in business a long time and Rick and Daniel are very nice men but I would definitely not recommend them for any type of metal roofing jobs.

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When the crew showed up I was a little nervous but after watching them work, (And I did watch the 8 man Crew the full 8 hours they were here. I even got on the roof while in progress to discuss one area of concern.) they are best described as a well oiled machine. Everyone had a job and everyone worked non-stop short of the well deserved lunch break (this was even worked into a period of time when crew needed to get additional gas for equipment) from bell to bell. In short, 8 guys, 8 hours later I had a brand new roof. Wow! 1800 sq ft home- 25 squares I believe. I would recommend and even use again but expect not to in the near future.

Very well and on schedule. Rick is a honest, conscientious business man and operates an honorable company.

This is the second time we've used Tosca for roof repairs and we would keep giving them our business. They were the only roofing contractor to respond to every phone call and email the same day. Someone came out to give us an estimate within about 2 hours of us calling. The price for the repairs was less expensive than other quotes we received and the quality is excellent. I went on the roof to take a look at the repairs and everything looks good as new. Shingles match nearly perfectly and you can hardly tell any work was even done (other than the shiny new rivets and non-rusted ridge vent). Very knowledgable guys, very courteous and overall very good contractors. I would highly recommend them.

Best roofing contractor I have ever used

Saturday morning we woke to water on the iiving room floor, called Tosca roofing. Daniel showed up within 2 hours. The leak was found and repaired promptly. Tosca Roofing was very professional and fairly priced. We will absolutely call them again for any roofing needs.

I was referred to Tosca Roofing. Rick Tosca is very professional, knowledgeable and personable. Tosca Roofing was one of three estimates I gathered before having my roof redone. Mr. Tosca responded quickly to my request for an estimate. When he arrived at my home, he had samples and information to help me see and understand the products he had to offer. His estimate was competitive. I will definitely refer others to him, even though I chose another company.

To anyone considering using Tosca Roofing for anything more than very minor work, I highly urge you to carefully read the following: In 2008, Tosca Roofing was a subcontractor under the general contractor Millennium Homes and Development, Inc. for the construction of my custom home. Tosca Roofing installed my under-layment and standing-seam metal roof. The metal panels were made by McElroy. The metal roof covered approximately 4000 square feet. Tosca's substandard work under Millennium, along with massive defects in work done by other subcontractors, led to a $119,195.18 insurance settlement accepted by my wife and me in February, 2012. The portion of the insurance settlement to correct the work of Tosca Roofing was over $60,000 for the removal and replacement of the entire metal roof. By accepting this settlement, I agreed to no longer seek financial compensation from Tosca Roofing, as well as Millennium Homes and other subcontractors who participated in the 2008 construction; however, I would like to summarize my experience for the public. The paying insurer was Bankers Insurance of Saint Petersburg. They were the insurer for Millennium Homes and not for Tosca Roofing. Note also that Bankers Insurance calls this the settlement of a doubtful and disputed claim and that the payment is not an admission of liability. We interpret this wording to be Bankers' method of protecting themselves and Tosca Roofing. My wife and I do not and will not seek any further compensation, action, etc as we agreed to in the settlement; however, nothing in the settlement restricted our right of free speech about what we've experienced. I've waited these several years to comment on Tosca's work because I suspect that some companies are afraid of those who speak their mind on online review sites; now that repair and reconstruction is underway, it's time to speak out. I have limited my comments strictly to observable conditions and direct conversations. After the expiration of our warranty, not knowing that contractors are licensed with the state, I had filed a complaint with Hillsborough County. They sent an inspector at my request to view and judge the problems. I then learned about the state DBPR and later, that the only effective means of getting financial compensation is through the courts or arbitration. I finally located the hard-to-locate general contractor who filed the insurance claim. The insurer sent their own inspector who also viewed the problems we experienced. The facts are as follows: -During the warranty period (the year following closing), I showed Enrique 'Rick' Tosca, owner of Tosca Roofing, an extreme number of rust spots on the many areas of the roof that I could safely observe. He told me that his crew must have not cleaned the roof (paraphrased: "from small metal filings, dust", etc). He initially took no action to remove the rust spots and told me to wait until the rain could wash them off; however, although the rain did wash away a large amount of them, it only reduced hundreds of thousands of spots to thousands of spots. After my continued complaints, months later Tosca had his on-site supervisor begin an attempt to remove the spots with a spatula-like tool. The supervisor's attempt to remove even a small area of rust failed as the spots had set into the finish by that time. Tosca offered no other repair or replacement measures to me. These rust spots invalidated my metal panel finish warranty on all affected panels per a letter received from the panel manufacturer. -Tosca omitted the installation of flashing around my entire patio roof where the flat-roof material met with the metal roof. Much of my house wraps around this large patio. Flat-roof coverings are short-life materials (12 to 15 years according to other roofers and suppliers). Metal roofs are normally considered a 'lifetime' roof because they're intended to last a very long time. This omission of flashing resulted in forcing us to remove extensive areas of metal roofing to allow the replacement flat-roof-covering materials to under-lap the metal; this is needed at that transition. Also, replacing part of the panels raises the issue of whether a good color-match metal would be available from the manufacturer to match the original panels; however, the rust issue makes this to an exacerbation of the overall problem due to the need to replace the entire roof due to rust. When I asked Tosca about the flashing, he said he omitted it because screws would be exposed; another roofer told me that two-part flashing eliminates exposed screws. Exposed screws cost very little to replace if rusted. Rustproof screws are available. Another roofer said that special screws are available for metal roofs that are designed to be exposed. Regardless of flashing method considered or the use of screws, the omission of flashing and the rust created a huge forthcoming financial burden for us for either cause. -After warranty expiration, the county inspector discovered that flashing was omitted at two critical junctures between the metal roof and the down-slope edge of the patio roof. In those locations, pieces of vertical flat metal were substituted for flashing. He told me that these metal pieces were not flashing but only looked like flashing after sealant was applied. He also told me that this flashing was normally the roofer's responsibility. However, there might be a slight chance that the vertical pieces were installed by someone other than Tosca. Nevertheless, Tosca failed to install flashing in those locations and this created the water intrusion into the main beam of the patio roof. The resultant ongoing leakage into the main beam required me to replace that beam for safety as it threatens collapse from rot due to the water intrusion. -Tosca omitted counter-flashing on both side walls of the chimney. -Tosca failed to apply sealant under the ridge caps and hip caps behind the Z-bar junctions with the standing seams. Much of the Z-bar was cut in a manner that allowed excessively-large gaps between the Z-bar and adjacent standing seams. Some allowed insertion of a pencil or finger. Three of these gaps were over 1.5 inches wide. No sealant was found behind any gap. This omission provided an entry point for wind-blown rain to enter through these gaps and get under the metal panels. One gap was so large at an angle change (hip to ridge) that we could see through it to the trees on the other side. When I asked Tosca to reinstall these areas correctly, he just stayed silent and offered no correction; To be accurate, this request was made after the first year following closing. -We experienced two occurrences of water intrusion in a 'gooseneck' cap over fan vents. The first was over the master bathroom and Tosca stopped it under warranty with only sun-exposed exterior sealant which peels and curls with time. The second happened following the insurance settlement, but is worth noting as follows: During rains, water trickled out of a kitchen electrical outlet near a kitchen microwave which has a roof gooseneck over its fan vent. Subsequent electrical problems were the possible cause of a trashed microwave control panel and adjacent stucco problems. Anyone using Tosca Roofing should carefully check that he installs goosenecks per manufacturer instructions and customary building practices. Because two cases of water intrusion are my only evidence, the reader must decide whether proper installation of the goosenecks was done by Tosca. -One area of Tosca's flashing installation covered a flattened valley built by another sub-contractor. Although this presented Tosca a challenge in metal fabrication, Tosca covered this valley with two different types of flashing. The county inspector told me that using two different types of flashing in a valley should have been labeled a code violation during construction. Tosca had covered it partly in W panel, and partly in flat metal stock. -Many roofers use color-match normal paint to cover scratches in the factory-hardened paint during installation. Instead of using thin lines of this paint to hide scratches, Tosca Roofing used brushes or rollers several inches wide. Because this paint faded quickly, it created an eyesore after about a year and made the roof look like it had been vandalized. Overall, to any one considering Tosca Roofing for any substantial roofing work, I would highly recommend against it. The work of Tosca is now removed and the metal roof is now being replaced by another company.

I wouldn't have anyone touch my roof except for them. He is great. He is very honest. I plan to use him again.

I highly recommend Rick Tosca as a very straight forward and honest man who provides economical roofing repairs. He will stand by his warranty! You will be glad you used Tosca Roofing. Peter Blyth, Valrico FL

OVERALL HE IS VERY PLEASANT AND AFTER THE PROBLEM WAS FIX WE HAVEN'T HAD ANY PROBLEMS AND I WOULD RE-HIRE HIM TO DO ANY WORK ON MY ROOF AGAIN.

From start to finish we had a good experience with Tosca Roofing. Rick personally came out to give us the estimate and the work was done professionally and on time and as quoted. All in all a very good job was done.

I had received five quotes to replace my roof and all of them were very close to the overall price including the same materials and proper documentation so that I could send it to my insurance for a discount. Tosca was the sixth quote and the person talked about how none of the other companies knew what they were doing, and the materials were not the right ones. I called my insurance to verify products/documentation and so on. My insurance was in favor of the other five quotes and said that it seemed Tosca just wanted to make a quick buck by providing the minimum service. I did not want minimum service, I wanted a roof that will last for years to come.

See note Above.

I was referred to this company from a previous customer. I called this company early on Friday morning 7/25/08 regarding a leak in our roof and was told by the woman on the phone that someone would be out that day to inspect it. I was told I would receive a call just prior to their arrival. I waited all day and, by 3:30 p.m. I called them to ask if they were still coming. I told the woman on the phone that I needed to run some errands but didn't want to miss their call. She said for me to go ahead and run my errands if I could get back within 2 hours. I thanked her but decided not to leave the house, afraid I would miss them. Now it is Monday afternoon 7/28/08 at 2:00 p.m. and I never heard from them. Not even a call on my voice mail! My roof is still leaking.

They are very professional and on time. They were all nice and did an excellent job.