Our honest, friendly and high quality service continues to make us grow. Our customers are referred to us by word of mouth like friends, neighbors, family members’ local business, insurance agents and insurance companies. Our customers refer their relatives and friends to us, because they know we will treat them with the same honesty and quality service we gave them when they needed us. Precision Collision & Auto Painting, Inc. Is family owned and operated in Seffner, Florida and is not affiliated with any other franchise. Precision Collision has been in business for 20 + years in the Bay area and over 30 years experience in the industry. We are the fastest growing and one of the largest body shops in Seffner, Florida. Our written Lifetime Warranty against peeling, fading or cracking, is backed by a no questions asked, drop it off, we will take care of it process. Precision Collision (Your Final decision!)
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Licensed & insured Major and Minor Collision Repairs * Expert Color Matching * Dupont Refinishing System * Paint-Less Dent Removal * Body Kit Installation and Repairs * Free Towing with Repairs for Non-Insurance Claims * We come to you for an estimate if vehicle not drivable * R-V Fiberglass Repair * Free interior & exterior detailing with all repairs
They were Spanish and everything was done professionally and they know what they need to do. they don't need to ask question and they did not bother me they are really good.
Description of Work: they painting my living room and the whole room. they were pleasant and they professional and nice. they did good. the man never stop painting, they not take any break, they worked for five hours and just takes a break just to get water. they paint up good and everything was nice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,040
Jennifer M.
06/2020
5.0
auto body repair
+ -1 more
They did a great job. We would definitely hire them again and we would highly recommend them.
Description of Work: They did some body work for my husband's truck.
Rating Category
Rating out of 5
Yes, I recommend this pro
Amima K.
03/2020
5.0
auto body repair
+ -1 more
The business owner was friendly and honest and did an excellent job. Will recommend to others
Description of Work: Side molding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael B.
05/2018
4.0
auto body repair, auto painting
+ 0 more
Very professionally handled. For the most part, time projections were accurate, deviations explained. Quality of the work was superior. Attitude was helpful and made me felt that they were pleased I'd brought my vehicle there. The latter being 'not so much' with a number of shops I called.
Description of Work: body work on a new Nissan Altima.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. I'm happy to hear that the staff took care of you and your vehicle. Keep in my mind we guarantee the repairs for as long as you own the vehicle. We truly appreciate the business. Shop Owner, Aurelio
Benjamin S.
12/2017
5.0
auto body repair, auto painting, buffing & polishing
+ 1 more
Very professional, timely, and excellent work! I'm an ex-NYer and stickler for the details too. He did exactly what he said he'd do and did it beyond expectation. He'll be getting my 1984 Porsche 928 when I'm ready.....
Description of Work: Right front collision damage on Honda Accord coupe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. We sincerely appreciate the business. Have a safe and happy holiday season. Aurelio
Sheila S.
06/2017
5.0
auto body repair, auto painting
+ 0 more
The work was fantastic, can't even tell I ever needed a repair. Very happy!! Had my car done in 3 days, earlier then I expected. They went over and beyond to make sure my car was back to perfect. I went In on my own without my husband to get a repair quote and was treated with respect from the beginning by Noah. My husband told me I needed to get more then 1 quote so did the tour , the other places I went I could tell I was getting the female/senior quote. ladies if you need to go on your own , it's all good
Description of Work: Scrapes and dents on the passenger front and rear door needed to be repaired and repainted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for taking the time to review our business. We are thrilled that we met your expectations, quality and servive. Thank you for making Precision Collision Your final decision! Shop Owner, Aurelio
Dolores R.
04/2017
5.0
auto body repair
+ -1 more
Great! The car looked as good as new when I picked it up, and furthermore, it was detailed! Extremely satisfied with the professional staff, mechanical staff, pricing and expediency.
Description of Work: Front end replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Dolores R.
04/2017
5.0
auto body repair
+ -1 more
This is an excellent, professional body shop. They did everything PERFECTLY. They even detailed my car after repairs were done. If you need a body shop, this is THE place to go!
Description of Work: Front end had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for reviewing us. We sincerely appreciate your business. If in the future you need our services do not hesitate to call. Shop Owner Aurelio
GREGORY F.
01/2017
5.0
auto body repair, auto painting
+ 0 more
I dealt with the owner of the establishment, Aurelio Martinez. He assured me that my Toyota Rav 4 would look exactly like it did before or better. He also informed that my paint was a pearl white which entailed a three part paint process. I was worried about it matching the door and hood seeing that the vehicle was 6 years old. Aurelio informed me that he would match the pearl exactly and that no vehicle leaves his shop until it passes his full inspection. When I came to pick up my Toyota I was pleasantly surprised to see my vehicle had received a complete detail in and out, but must important the paint and body work came out excellent. It was just what Aurelio said. This was a very easy and comfortable transaction to a somewhat stressful situation. It's nice to deal directly with an owner this days of a large business and still feel like your their only customer. I will definitely come back and refer them for all my body shop repais.
Description of Work: I had my my right front fender and front bumper repaired and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. We really appreciate the oppurtunity to serve you with your paint and body needs. Keep in mind we will stand behind our work for as long as you own the vehicle. Shop Owner, Aurelio
Tammy C.
01/2017
5.0
auto body repair, auto painting, buffing & polishing
+ 1 more
The people at this business are wonderful, work with you throughout the repair and their work is high quality.
Description of Work: Car was hit in back and needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for trusting us with your vehicle. Our business continues to grow from recommendations from our customers. Thank you for taking the time to review us. We sincerely appreciate the business. Shop Owner, Aurelio
ALLAN J.
12/2016
5.0
auto painting
+ -1 more
From the first time Mr Martinez and I met. we had a understanding of what I needed done. We went over my vehicle and his input was valuable. We sat down to discuss the price and I was glad he understood I was on a limited budget. When the job was complete, I received a call telling me that they will stay open until I can get off work. He also suggested that if I was not able to make it on Friday, Then he will stay open late, so I can pick up my vehicle. The work was completed ahead of schedule.
Description of Work: Painting of several areas on my SUV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us.. Your review is a perfect example when someone takes the time to come to the body shop and have the damage looked at. Pictures do not tell the entire story when it comes to paint and body work. You can over price it or under cut yourself. I'm happy that we were able to work with you and recommend the best way to go about your paint and body work needs. The ones that actually come by the shop are the ones that are happy with our services. Thank you for choosing us for your paint and body needs. Shop owner, Aurelio Martinez
Alexander M.
12/2016
1.0
auto body repair
+ -1 more
I emailed this company in regards to a getting a quote and attached pictures. They initially only took 24 hours to respond. However, when asked for a quote they asked for personal email and dated they cannot give me a quote over Angies list which doesn't make sense. But to make matters worse, after I gave them my personal email they never emailed me a quote. When emailed again for a couple days later asking for quote, still no response. Guess they do not want business. Disappointed because they have such high reviews but the responsiveness and punctuality of communication with them was poor.
Description of Work: I need an online quote in regards to some body work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Response from Precision Collision & Auto Painting
My apologies for dropping the ball... You have to understand that unless I log on to Angie's list I don't see the messages.. I will look into it maybe Angie's list has an app that will do that. If I was in your shoes I would have driven to the shop for an accurate estimate instead of sending multiple messages thru Angie's List. I may have been busy running the most requested Collision shop in town. Please accept my sincere apologies. Aurelio Martinez
Jeff D.
08/2016
5.0
auto body repair
+ -1 more
To start out, Precision Collision & Auto Painting was an impressive operation. Very clean and courteous employees. They were very helpful in explaining the process of repairs and helping with insurance questions. My truck was hit from behind and pushed into the vehicle in front of me. They took care of both front a rear damage including finding proper and updated parts and still staying within the insurance quote. Even rejecting parts they felt were not up to their standards. It took a little longer to get my truck back because of getting parts they excepted but well worth the extra few days. I am very picky and keep my vehicles in excellent condition and would definitely use and recommend Precision Collision & Auto Painting.
Description of Work: Front and rear damage repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Thank you for your time in reviewing our company.. What makes us different than the competitors is the 30 years of experience in the business. I'm always thrilled when my customers are happy with the service and quality they received by choosing us to repair and paint their vehicle back to pre-accident condition. Just like you stated we will go at bat for you to make sure your vehicle is not repaired with substandard parts. Sometimes the negotiation process goes smoothly with the party at fault and sometimes we have to roll up our sleeves to protect your investment. Again Thank you! we appreciate your business. Aurelio
Peter F.
06/2016
5.0
auto body repair
+ -1 more
When I was searching for a collision repair specialist the only way I could possibly gauge the reliability of a business is by personal referral or by the consistency of their reviews. I had no compass on which way to go but to maybe choose a chain repair shop or go to the dealer. I'm glad my intuition lead me to Aurelio's business. Sure the work was done with great attention to detail, but what also impressed me was the attention to the customer. From the time I spoke to Aurelio for the estimate, the time Mayra spent to drive me home, to Greg who stepped up when Aurelio was not available and the sincerity towards me and my wife was good. An accident is an unfortunate event but the experience of having to go through this should not be. I appreciate doing business with a man of his word and with someone that runs their business with integrity.
Description of Work: Repair and refinish damage to passenger and drivers side doors, hood and bumpers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. I built my business on great customer service, We know that you had a choice on where to have your vehicle repaired. Thank you for choosing us to repair your vehicle. Keep in mind we stand behind our work for as long as you own the vehicle. Sincerely, Aurelio
Arthur T.
06/2016
5.0
auto body repair, auto painting
+ 0 more
Aurelio assessed my damage and verified my claim adjusters estimate to repair the damage. Then we discussed my desire to bring my 13 year old truck back to the condition it deserved. Aurelio presented an estimate for repairing the accident damage within the guidelines of the adjusters estimate then painting the remaining of the truck. We set a scheduled date for the following week and I dropped off the vehicle on 5/16/2016. Aurelio’s team personally provided transportation to pick up my rental car and my truck was off towards a restored new-beginning. Separate from the accident damage, Aurelio went the extra mile to make additional restoration suggestions then located parts below my cost availability for replacements. As a final result, two weeks later my 2003 Dodge Ram was comparable to any showroom truck at a dealer. Further I drove away with the confidence that Precision’s lifetime warranty will service me well during the next 13 years.
Description of Work: Repairing your vehicle after an accident comes with a long list of challenges and realizing we have a choice of repair provides is the first step. In order to mitigate after accident expectations I started reading Angie’s List reviews for providers in my area. Precision Collision & Auto Painting stood out among the top providers and their reviews allowed me to choice this repair service provider with confidence. Aurelio Martinez and his team not only repaired the front end of my Dodge Ram Pickup they painted the whole truck to show room perfection; yes even for a vintage 2003 model.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us! I'm absolutely thrilled that we met all of your expectations. We will stand behind our work for as long as you own the vehicle. We will always be grateful. We truly appreciate the business and the trust you placed with us. Thank you so much! Shop Owner, Aurelio
KEVIN W.
04/2016
5.0
auto body repair
+ -1 more
I contacted Precision Collision on Fri 3/18/16 via the AngieList web site, due to the great reviews, providing the details of the damage. I was concerned with getting a good job done as this was a brand new car. Aurelio responded immediately assuring me they could do the job, and work on the car immediately. I contacted Allstate to set up a time to do the damage inspection on Tue 3/22/2016. II then took the car to Precision, and met with Aurelio. I knew immediately I had made a good decision. He reviewed the estimate, and confirmed what needed to be done with what I had been told by the inspector. They called me 10 days later on 3/1/2016 to say that the car was ready to go. And it was. It was perfect! Aurelio and his staff were so pleasant to me and my wife, and made sure we were satisfied with the work done. Thank you for taking care of our new car!
Description of Work: Repair driver side damage to a brand new 2016 Toyota Highlander.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. We are thrilled that everything went as expected. We pride ourselves to an excellent after accident experience. Our goal is to put the dealers and insurance select shops to shame. Thank you for making Precision Collision Your Final Decision! keep in mind we stand behind our work for as long as you own your Vehicle. Aurelio Shop Owner
gary M.
11/2015
5.0
auto body repair
+ -1 more
. I don't think I have ever met such a group of professionals in this industry than I did with Precision collision. It started with the estimate of the car when I couldn't get to them they came to me and performed the estimate with a 45 minute drive to me. They gave me a great estimate and covered everything in detail. They picked my car up and returned it to me as well. What a convenience for me or I would have had to take a cab. When they delivered the car to me it was beyond my expectations. the car looked better than it did prior to the accident. Paint blend matched perfect to the rest of the vehicle and the car grill and trim was perfect. This group is a rare find and they are perfectionists. Professionals by keeping me updated on a regular basis to the status of the vehicle and sending me pictures as well. Aurilio the owner is trusting and gives you advice on what they want to do and you believe he is doing everything in your best interest and he really is. Another rare find in this industry. You will not regret taking your vehicle to this company. They are the best in the Tampa area and any area I have had body work done to my done. They work hard and give you the best possible outcome. They are very proud of their reputation and do not want to tarnish it in anyway. THE BEST!
Description of Work: Front end of vehicle was completely destroyed along with hood and quarter panels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. Is always a great pleasure seeing an honest and true review. Our business continues to grow from positive reviews like yours. We sincerely appreciate the trust that you placed with us. We really appreciate the business. We are thrilled that you choose us from across the bay to restore your BMW to pre-accident loss. We wanted to exceed your expectations. Again Thank You for the business and trusting us with your BMW. Aurelio, Shop Owner
Kathleen C.
11/2015
5.0
auto body repair, auto painting
+ 0 more
A very positive experience, beginning to end. Aurlio came to my workplace to do the estimate the same day I called and was able to do the repair at my convenience. E-mail updates as the work was being done let me anticipate when my car would be ready. It looks great. Although I hope not to need Precision Collison again, should I need body work of any kind, this is where I will go.
Description of Work: Replaced front bumper and painted it on my 2012 Lexus RX 350.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Precision Collision & Auto Painting
Thank you for taking the time to review us. Our business continues to grow from positive reviews like yours. As we may not be the cheapest paint and body shop we pride ourselves in giving our customers a great experience given the opportunity. Our paint, labor, and parts come with a lifetime warranty for as long as you own your vehicle. I hope you don't ever need us but if you know of anyone needing my services do not hesitate to recommend us as we will take care of them the same way we took care of you and your Lexus. Thank you so much for the business I know you had a choice. Thank you for choosing (Precision Collision) Shop Owner, Aurelio Martinez
Barbara P.
09/2015
5.0
auto body repair
+ -1 more
They not only do great work, but they are also responsive and operate at a high level of customer service.
Description of Work: Repaired front end, following unfortunate accident.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Precision Collision & Auto Painting
Thank you for trusting us again with your Lexus. We continue to grow because of loyal customers like you. We really appreciate that you choose do business with us again. Thank you for taking the time to review our business. Regards, Shop Owner, Aurelio
MICHELE M.
07/2015
5.0
auto body repair
+ -1 more
I called Precision Collision 7/21/2015 to inquire about an estimate to fix the rear bumper of my Accord. Myra told me to bring in the car at my convenience that day. Upon inspecting the damage, Robert provided a written repair estimate that included removing/replacing the bumper, fixing the scrapes, and repainting and clear coating the repaired area. I returned the next day to drop the car off for it's fix. After receiving several text messages and a phone call to keep me updated on the progress, I picked up the car 7/24/2015. The repair was faultless, the car was cleaned inside and out, and I couldn't have been more pleased with my experience at Precision Collision & Auto Painting, Inc.
Description of Work: Repaired rear bumper on my car
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Precision Collision & Auto Painting
Thank you for choosing Precision Collision for your auto body needs. We understand that choosing a repair shop can be very stressful, We are thrilled that we met all of your expectations. Thank you so much for the review. Shop Owner, Aurelio
Earl D.
12/2014
5.0
auto body repair
+ -1 more
This was an outstanding experience. The owner Aurelio Martinez was informative and met all deadlines. When I picked up the vehicle all work was done expertly and the car was washed and cleaned. I have never had that type of work done by any body shop in the past. I would recommend him and if I ever have the need for his type of services in the future I will be back for sure. The price was also very fair.
Description of Work: Auto body work and windshield replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Precision Collision & Auto Painting
I'm thrilled that I was able to meet your expectations We really appreciate you giving us an opportunity to repair your vehicle. If you ever need our services do not hesitate to call. Thank you! Shop Owner, Aurelio Martinez
Stephen B.
12/2014
5.0
auto body repair
+ -1 more
I wouldn't hesitate to go back to Precision.It went as well as it could go. Took the car in for an estimate on Monday. Made an appointment to take the car in the next day, in the morning. Car has to stay overnight for this kind of work. Car was ready on time at 3 p.m. as requested the next day. Work was done perfectly, and the car had an amazing wash and cleaning of the interior. This is the kind of business I really like to deal with. They take pride in their work, prices are fair, and you know it will be done right. I was going to take it to a local garage but they only got a "C" rating on Angie's List. Precision had 15 "A"s, so I drove the 30 minutes to Seffner, but I am glad I did. I'd rather go the extra distance and have the work done right. I hope I don't need any more collision work done, but, if I do I would certainly go back to Precision. They are fair, friendly, and the whole staff is nice.
Description of Work: I had a dent on the trunk on my one month old Mercedes (first dent I have done in 50 years of driving). Precision looked at the dent, told me what had to be done. Couldn't be taken out by detailer because it was on a crease, and it needed painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Precision Collision & Auto Painting
I really appreciate that you placed your trust in us with your brand new Mercedes. I take special care when customers select us to work on their new baby. My staff is placed on alert when we are challenged and given the privilege to work on specialty vehicles. Thank you for trusting us with your brand new Mercedes Benz.
GREGORY F.
11/2014
5.0
auto body repair
+ -1 more
This was a very difficult ordeal at the start. I made the mistake of not bringing my vehicle to Precision Collision right from the very beginning. I had never done any business with this company before, but the owner, Auriello Martinez, treated me like I was his best customer right from the start. I felt like I was the most important person to him everytime I called, and I was a real pest at times, because I wanted my baby back. Even though they have cars all over the lot and the shop was full; I was treated as a priority, When it came to the adjuster from my insurance company disputing the issue of the having to redo the mecahical work on my vechicle; Aureillo assisted me every step of the way. It ended up costing me more in the end because I used an inferior shop at the beginning, but even then Precision Collision ended up working with me on the price. It is very difficult these days to find a company that not only does excellent work but gives you the kind of personalized service we all expect but seem to receive less and less these days. At Precision Collision I felt like they cared about my business and about my car; and that will keep me coming back for years to come.
Description of Work: I had my 2003 Mustang GT-Mach1 brought in due to a front end collision. My vehicle is a high performance car and I am very particular who I let work on the vehicle. My first mistake was that I let another shop do the mechanical work prior to bringing it to Precision Collision. Aurielo Martinez, the owner, immediately reconized many problems with the work prior to the car being brought to his establishment. I was very surprised at his expertise in not only the collision repair but Precision Collision is also capable of many sophisticated mechanical work as well. I had spent a good portion of my claim on the mechanical work and a lot of it had to be redone.The shop that did the mechanical work WAS NOT an Angie's List participant, and did not want to make good on the repairs. Aueiello repaired the right strut that was installed wrong, installed a new spindle, repaired the core support and pulled the frame back into proper specifications. He also realigned both fenders and hood and resprayed the right fender. The cars front end was aligned once again for a second time; this time the correct way by Precision Collision.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Collision & Auto Painting
Wow! I'm blown away about your review. Thank you so much, you was pretty upset about your previous shop repairs, I'm glad I was able to come to the rescue and meet your expectations. Mr. Precision Shop Owner Shop Owner
Sreenivas V.
10/2014
1.0
auto body repair
+ -1 more
good experience, on time delivery. on time updates etc. good quality service.
Description of Work: replaced the front bumper on the car
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$3,500
Response from Precision Collision & Auto Painting
I'm not sure who placed this review. This is not a customer of mine.. This is not acceptable please review and delete.!! competition trying to tarnish my good name. OH! wait I had someone come asking if I knew Angie or something as of why I have so many great reviews? I don't want to assume just take it off! Is sad you climb on top of the food chain and someone wants to knock you off! Aurelio Aurelio Martinez
Joseph L.
09/2014
5.0
auto body repair, auto painting
+ 0 more
I had read excellent reviews on Angie's List for Precision Collision. Even though they are located about 20 minutes away, we decided to use their services anyway. When I went to pick up my Jeep, I was pleased with the excellent paint-matching job, but I was extremely disappointed to see that they had kept the same interior doors with faulty handles, merely replacing only the outer shell of each door. When I pointed out the problem, they were quick to come up with a solution. Within a week, they had fixed the door handles, and I accepted the fact that I had to keep the old interior door shells anyway. They ended up going above and beyond to ensure that the customer was satisfied. Quite honestly, I probably wasn't the most pleasant customer to deal with (especially when I first discovered the handle oversight), but they took my anger in stride and still worked hard to make it right. THIS is the reason they get such high reviews and will continue to get my business and referrals. More companies need to stand by their work like Precision Collision does.
Description of Work: Fixed two side doors and repainted the right side of our Jeep after we were t-boned at an intersection.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Precision Collision & Auto Painting
Thank you for your honest review. I have built my business around doing the right thing for the customer. I also believe that customer service should kick in full gear when ever there is an oversight either by the manager and or technician. A business no matter what kind it is will have hiccups from time to time. People are not program not to make mistakes. What's important is that you acknowledge your mistake or oversights and make it right for the customer. Without the customer you have no business. So again THANK YOU! for your review and feedback. If you ever need my services do not hesitate to call. Shop Owner, Aurelio
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Auto Body Work,
Auto Painting,
Buffing and Polishing,
Interior Painting,
Auto Accessories
FAQ
Precision Collision & Auto Painting is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Precision Collision & Auto Painting accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Precision Collision & Auto Painting offers free project estimates.
Yes, Precision Collision & Auto Painting offers eco-friendly accreditations.
No, Precision Collision & Auto Painting does not offer a senior discount.
Yes, Precision Collision & Auto Painting offers emergency services.
Yes, Precision Collision & Auto Painting offers warranties.
Precision Collision & Auto Painting offers the following services: Licensed & insured Major and Minor Collision Repairs * Expert Color Matching * Dupont Refinishing System * Paint-Less Dent Removal * Body Kit Installation and Repairs * Free Towing with Repairs for Non-Insurance Claims * We come to you for an estimate if vehicle not drivable * R-V Fiberglass Repair * Free interior & exterior detailing with all repairs