A-stone Plumbing Company of Hillsborough County

We had an emergency, James came the same day, was really professional, knowledgeable, on time and nice with us. He explained what was going on, fixed it in less than an hour and left everything clean and ready for us to use. I’ll definitely keep you guys in mind for the future ! Thank you so much. Kim and Oscar from Sarasota Fl.

They worked well into the night to get us water. They were good. They were excellent. The price was very reasonable.

unknown

This is a crooked and fraudulent company!! Do NOT hire these people. I called this company inquiring about some plumbing work that needed to be done at my home. They offered to come out and look at what needed to be done and give me an estimate for free, so I agreed, we set up a time and date. They did show up on time and gave me an estimate. The estimate included the parts to repair two toilets, which were fill valves and flappers, the parts to repair a leak under the bathroom sink and two hours worth of labor at $75.00an hour. The total estimate came out to $207.00. I thought that sounded reasonable and that the plumber, being a professional, would be able to give me an accurate quote. I  agreed to have them do the work and the plumber instructed me that I must pay them before they can begin, so I paid them the $207.00 with my credit card. The plumber began the work at 8:45am he left my house at 9:15am...Thats 30 minutes worth of labor! I called the owner of the company and politely told him about the situation. I requested for one hour of labor to be refunded to me because the plumber was only there for 30 minutes. I even offered to pay one full hour even though he did 30 minutes of work but I was being generous and would have compensated him for the drive to my home, even though it was supposed to be a free estimate. The owner told me that I agreed to pay the amount and that was how long the plumber thought it would take so they would not be refunding any charges or doing anything to rectify the situation.
This is the very reason I joined Angie's List, to avoid crooks like these. Nothing gets under my skin more than being scammed and this is exactly what has happened here. I am seriously considering taking legal action, not so much based on my $112.50 being refunded to me but for the overall principle of the matter.
Please do not use this company and if you do NEVER!! pay for any work before it is complete...and always double check your invoice to make sure the work they said they have done is really the work they have done!