TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. Additional DBA - The TruGreen Companies LLC. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan. Additional contact names - Shalena Williams, Stephanie Estep, Kim Malone, Courtney Wright.
Services we offer
Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.
We got this company when they bought our previous provider. In the year and more after that, out lawn declined steadily. All TruGreen offered was to charge us more for services we did not need. We finally broke it off with them, but they did not make it easy. Proceed with great caution.
Description of Work: fertilize lawn and control lawn pests
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$550
Deborah S.
02/2020
1.0
lawn treatment
+ -1 more
BAD! They took over from my previous company TurfMaster, whom they bought out. Never met with me personally, let info. notes on my front door saying they knocked but no one answered, but never knocked. Telephoned them to schedule an appointment about my plants that were dying & couldn't get one for several weeks, but agreed to it anyway & then no-show & no-call. In between the scheduled appointment time, scheduled me for service which I refused until someone would tell me how they failed to tell me about my plants dying, so the scheduled a 3 day appointment period prior to the other previous scheduled appointment (which they later failed to keep), & I told them I appreciated having an earlier appointment than the 1st one they had scheduled to resolve this matter, which they said was written in the notes of my file. They also were no-show & no-call on this 3 day appt. period. Needless to say, I would not recommend them to anyone, including my worst enemy.
Description of Work: Lawn Fertilization & Treatment.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$73.34
Michael R.
06/2018
1.0
lawn treatment
+ -1 more
What I got were spam calls from TruGreen in Charlotte, NC to tune of 5 calls, no message, handups , in under 2 hours. Sorry to give the bad grade to local owner but my Angies List request was handed off to a telemarketing arm of TruGreen. Suggest local owner complain to national office because they just lost a potential customer.
Description of Work: Requested service for irrigation system including repair and replacement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Beverly D.
07/2017
5.0
lawn treatment
+ -1 more
They've done what they said they'd do. If I call them about something, they come right out. They let me know the day before they're coming and you can always count on them being there that day. The drivers that come out are courteous. I've been real satisfied with them. They come out every 6 weeks.
Description of Work: They keep the yard fertilized and keep the weeds out of it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
Dale B.
06/2017
5.0
lawn treatment
+ -1 more
They're good. I don't have no problem at all. There was no charge for this service because I already paid for it already. I pay for the entire season. What stands out about them? The customer service person that comes to the house. They're just good. For price-wise, I would say B; it's average, a little more than average.
Description of Work: All I have done is the grass, fertilizing the grass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy W.
08/2016
4.0
lawn treatment
+ -1 more
Nothing about their service, either good or bad, stands out. They do a good job. They usually come before I am awake, even.
Description of Work: For pest services I have Scotts LawnService. They fertilize my lawn.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$44
Maryette W.
04/2016
2.0
lawn service, lawn treatment
+ 0 more
They gave a false service report on what they did and what to expect with an improving lawn. The lawn was deteriorating with their service.
Description of Work: Lawn care and fertilizing.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
cathleen H.
10/2015
1.0
pest control, lawn service
+ 0 more
We spoke with management and they did admit it, and they said that they would go ahead and come back. We put $150 down to get that treatment done and then they burnt the grass. They wouldn't even reimburse that money. They said that they would come out and take a look at it, and that they would treat it again. At that point, we weren't going to have them do any more treatments on the lawn. They were awful! They didn't correct the problem and we had to have a professional service come out. They treated it and just waited for it to come back. It eventually came back but it was hard. I think what it is is that they just hire people. I think there's a big turnover. They are not looking at the notes. I told the guys not to fertilize the grass, it needed a bug killer. Whoever they hired didn't even pay attention to the notes and just put fertilizer on it. I don't recommend them. The price was reasonable. They did get back to us eventually. They weren't mean about it, but I had to go through 3 different people for one person to actually concede that it was their fault. They were timely.
Description of Work: We had sod installed and I hired TruGreen Sarasota to put a bug killer. That was the first thing that the sod company had recommended. Instead, they put fertilizer on it and burnt most of the sod.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$150
JESSICA N.
06/2015
5.0
lawn treatment
+ -1 more
Excellent! Tru Green always goes above and beyond and their customer service is top notch! You definitely get what you pay for!
Description of Work: Takes care of fertilizing our lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary O.
06/2015
2.0
lawn treatment
+ -1 more
We laid sod in January. We began with Trugreen 3 months after a a rep pointed out why our current provider wasn't doing a good job. Now, most of our back yard is dead. According to the manager, the technician sprayed nitrogen when it was too hot. Being a science teacher, this is true. We asked if they would replace it and he said it wasn't going to happen. if they would treat it, the lawn would come back. Now the other side of the lawn that wasn't dead is now dying. Buyer beware
Description of Work: Monthly lawn service.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$35
Doris J.
04/2014
4.0
landscaping, lawn service, lawn treatment, tree service
+ 2 more
We are having issues with our shrubs, but they're supposed to come out to rectify the situation. Other areas, like the grass is doing well. However, if we don't get the shrub issue resolved, we might be going withsomeoneelse.
Description of Work: They come out about every other week to treat our landscaping. We have been with them for at least 3-4 years.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
ANNE M.
10/2013
5.0
lawn treatment
+ -1 more
This is my first year working with them and I have enjoyed their services. I like that they are dependable.
Description of Work: They come and spray fertilizers and pesticides. I have an annual contract with them which includes quarterly visits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda W.
10/2013
1.0
lawn treatment
+ -1 more
I signed a contract for monthly service with TruGreen on 6/17/2013. By mid-July no service had been provided so I started calling to see when someone would be out to service my lawn and shrubs. I wish I had kept a record of the actual number of times that I placed calls, was given a date, only to have no one show up. I called at the end of July to cancel the service, was promised free service for the first visit, and a firm promise that someone would be out in early August. Service was provided within the first few days of August. Since then I have received numerous recorded messages with dates that service was to be provided, again with no one showing up. I have made numerous call throughout the remainder of August and September. Still now service since the beginning of August. I called today to cancel the service only to be told once again, that my lawn is scheduled for next week. I cancelled the service anyway. I am not exaggerating when I say that I have placed no less than 30 calls to TruGreen to get this service on track with zero results. I would not recommend TruGreen to anyone.
Description of Work: Treated lawn and shrubs once. Contract was signed 6/17/2013 for monthly service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Timothy W.
09/2013
1.0
lawn treatment
+ -1 more
They didn't do a good job at all, they didn't kill any of the weeds. I wanted them to call me so that I could meet the technician at the house. They told me that they were going to be here on Friday on the 12th but with no time. I wanted to be here when they came but they were here while I was at work. They called me on the 19th and told me that they had no record of being there.
Description of Work: They came to do weed control on the sod.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$83
Pamela P.
06/2013
1.0
lawn treatment
+ -1 more
TruGreen comes every other month. no problem. most of the time we are not at home. last year, I was at home when they came. I watched as chemicals were applied. the guy didn't even come close to spraying all our yard. I made him go back and finish. June 24the came this time when my husband was home. again, they didn't come close to applying chemicals to the entire yard. the receipt said that granular potash 24 lbs and manor injection 2.52 gals was applied. there was no liquid applied. the entire yard was not covered with the potash. my husband talked to the guy... but the receipt said the home owner was not available. when I called the company, they said, they must have given us the wrong receipt.. but yet my name was on it.. so, something wasn't right....they wanted to try to make it right.. this is not the first time we complained!!!! we decided to cancel our lawn care with them
Description of Work: TruGreen does not apply chemicals to entire yard
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
$55.57
Troy Z.
06/2013
1.0
lawn treatment
+ -1 more
At first the service was great compared to company we had before. In the end of December 2012 I had called and also emailed them because our lawn was being taken over by weeds. After a few days of no response I called them again and I was told someone would be out to check the lawn out. The service was suppose to be on a Friday. Late that Friday there still was no service call done. I called and told them if they were not at my house today not to bother coming back at all. The response from them was I will send this to the manager. I never heard from the manager and received no service. I called a few weeks later to make sure my service with Trugreen was cancelled. I was told no. I was told to give them another chance. They would come out for free and treat my lawn. I was told the work was guaranteed and they should fix the problem since I paid for the service. They did come back and service the lawn for no charge and a few weeks later I decided to change companies. I called and let them know I was cancelling my service and had a new lawn service. The new company I hired is doing an unbelievable job and my lawn has never looked better. Since I have cancelled Trugreen i have received a visit from a salesperson asking how my service was. I told him that I cancelled their service a few months ago. Also I have received so many phone called that i have told them numerous times to put me on the do not call list. That hasn't helped. I finally told the person calling tonight that I was posting to Angie's List my bad experience and may contact may lawyer.
Description of Work: They serviced (weed control and fertilization) my lawn for approximately just over 2 years.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$58
Mary W.
01/2013
2.0
lawn treatment
+ -1 more
I prepaid an account in June 2012 to take me through the end of the year. In November I started receiving account due bills. At that time I canceled and I received a refund check. Now in December and January I am receiving past due bills for services I didn't receive. I tried calling and got a recording every time stating that this was their busy season and to hold on for an operator which I did for about ten minutes before hanging up. I still don't know if my billing has been straightened out or if I will receive another past due bill in February.
Description of Work: Lawn fertilizing and aeration.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$350
Georgiann H.
05/2012
5.0
pest control, lawn treatment
+ 0 more
It costs about $250 yearly. They are pretty good; if we have a problem with weeds they respond. Their professionalism is very good. I will use them until the contract runs out; then if I don't like it I will switch; but so far, so good.
Description of Work: I use TruGreen - Sarasota for lawn fertilization and pest and weed control. They treat my lawn and bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Danny T.
05/2012
2.0
lawn treatment
+ -1 more
They would spend ten minutes in the yard, and my grass looked like everyone else's for $65 a month. They would come back out if I called and asked them to. I would never use them again.
Description of Work: They provided lawn treatment services.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$65
Jomari A.
05/2012
1.0
lawn treatment, pest control
+ 0 more
They said they had to treat (spray) the lawn to kill the weeds. They said it would take a few treatments. The first couple of treatments were two weeks apart. We did notice something turning brown in the yard. Then they started treating the lawn once a month. After about 3 months I started to notice weeds growing in the backyard. We also had tons of ants in the yard. They said they had a treatment for the ants that lasted a year. If they did actually treat the yard, it only lasted a day. We had to have them come back. They would also make appointments to come for treatments and didn't come. But, when we called them they initially said they did treat the lawn. However, they never left the sign in the yard stating they came and my husband is home all day and never saw them. After a couple of phone calls they agreed to come out and treat the yard. The second ant treatment seemed to work for about two months. The ants are back. So much for their year guarantee. In April the weeds were growing taller than the grass and three times as fast. By the beginning of April my husband noticed they were only treating the front yard and not the entire yard. I cancelled their service. We have more weeds now than we when they started. I told my husband they are either treating the yard with water or they are actually seeding it with weeds. They lie, don't do what they say they will, their treatment doesn't work, and they require too much babysitting on our part.
Description of Work: Treat the lawn for weeds and ants.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
Michael M.
03/2012
5.0
lawn treatment
+ -1 more
I use them because of the convenience and I have no complaints about their pricing. They always call the day before to let me know when they are coming and I am on a yearly contract with them. I will use them again in the future.
Description of Work: I used TruGreen Chemlawn for lawn fertilization and treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
a P.
08/2011
5.0
landscaping, lawn treatment, pest control
+ 1 more
So far, it's been really good. They seem to be on their game.
Description of Work: We've been using their services for 8 months.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Rodger B.
07/2011
3.0
pest control
+ -1 more
I had mixed results with this company. I would call and schedule a service and they would come out and do additional work. They would come out when they weren’t supposed to and charge you for things we didn’t discuss. When they did the job everything was ok but the problem was with the management.
Description of Work: They came out and sprayed for pests.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Eraina M.
02/2011
2.0
lawn treatment
+ -1 more
It seemed after they got our payment we were no longer of importance to them. In the end, I had mole crickets in my back yard, chinch bugs in the front with lawn damage and weeds at 3 ft high. For 4 months we had the same verbage on our statements (water your lawn) nothing said about issues found. I tried calling them to give my concerns due to our neighbor having the same service and looking so much better. A tech came out once and just brushed us off. In the end, I am looking for a company that will actually care about our lawn as much as we do... Truegreen is not that company.
Description of Work: I paid in advance for the year for fertilization,weed control and pests.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$450
PHILLIP and SHARON R.
08/2009
1.0
lawn treatment
+ -1 more
TruGreen wanted me to consider tree & shrub treatment but put them off until I saw how they dealt with my neighbor's yard. Manager came out and again, said it was still due to drought (even though there was no damage in the backyard or my yard or other yards nearby. Landscaper came yesterday to give estimate on replacing lawn and said that that was typical of TruGreen. Needless to say, I'm not hiring them to do trees and my neighbor & I are going to fire them so they can't destroy the sod when it's replaced. I believe they watered down treatment on neighbor's yard because she isn't living there - very dishonest!!! Until that point, she had one of the most beautiful lawns in the subdivision!!
Description of Work: We hired them to do lawn treatments on our yard and requested that we wanted our yard to be lush and thick like our neighbor's lawn (also serviced by Tru Green). They $40 was for each treatment. My neighbor referred us to TruGreen, Neighbor moved to retirement place and her house has been on the market for a year. Within the past month, her front yard was almost entirely dead and Tru Green blamed it on the drought.
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Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Landscaping,
Tree Service,
Lawn Irrigation,
Mulch and Topsoil
FAQ
TruGreen Lawn Care - 5798 is currently rated 3.2 overall out of 5.
No, TruGreen Lawn Care - 5798 does not offer free project estimates.
No, TruGreen Lawn Care - 5798 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5798 does not offer a senior discount.
No, TruGreen Lawn Care - 5798 does not offer emergency services.
Yes, TruGreen Lawn Care - 5798 offers warranties.
TruGreen Lawn Care - 5798 offers the following services: Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.