The owner was trimming our elderly neighbor's trees and came by our house to see if we needed anything done. We felt strong armed and pressured. We were new in town and did not have any other comparisons, but we trusted that if our neighbor was using him that he must be okay. He trimmed two trees in back, which took only 30 minutes. He knocked on our door a few months later to see if we wanted the front tree removed and presented some scare tactics that it was encroaching on the gas line. After checking other reputable services, we learned later we were WAY OVERCHARGED for this relatively small tree trimming and cut service . Also when our neighbor had his driveway bricks re-aligned, we learned that it was not a gas line, but rather a raceway for non-threatening metal cable tube, not a gas line. Our elderly neighbor was charged over $1,000 for a cursory look at his sprinkler system. There have been a number of complaints about this business in our large neighborhood. It appears this business takes advantage of elderly and new people in the area.
Description of Work: Winter 2015 and Spring 2016 Trimmed trees in back. Removed tree in front.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
$1,500
Dot B.
06/2013
4.0
tree service
+ -1 more
Fred came to my door and explained that he was an arborist working in the area (I didn't get the details of exactly where). He offered his card and services. Right then and there we walked around the property, talked about what needed to be done. he gave me a price, which upon later reflection was, I think, very high, given the amount of time it took them to do it. He as his assistant then proceeded to trim every up per the agreed to plan. Fred did all of the actual trimming, the assistant just hauled the cuttings to the truck. They really took a huge amount out - having to go once to the dump and then come back, I think. They basically finished the job in bout 5-6 hours. I know the dump charges were large, but I'm not sure they justify the huge price tag...just not sure. Loved the result, will use Fred again, but will attempt to negotiate a better price in the future.
Description of Work: Identified all the plants on my property and helped me develop a plan for trimming them. The place was pretty overgrown and really needed cutting back. It hadn't been done in years, I think.
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Service Categories
Tree Service
FAQ
Town & Country Tree Trimming is currently rated 2.5 overall out of 5.
Town & Country Tree Trimming accepts the following forms of payment: Check
Yes, Town & Country Tree Trimming offers free project estimates.
No, Town & Country Tree Trimming does not offer eco-friendly accreditations.
No, Town & Country Tree Trimming does not offer a senior discount.
Yes, Town & Country Tree Trimming offers emergency services.
No, Town & Country Tree Trimming does not offer warranties.
Town & Country Tree Trimming offers the following services: Arborist & landscape design