Total Control Termite and Pest Professionals, Inc.

There were 3 guys here for like 4 hours. The idea is that it goes to the base plate on your house and soaks that. They did all that. He had a guy go up and spray my entire attic with a mist spray with the same kind of chemicals they put in. They dug all around the house and also drilled. They also drilled in my house. I haven't seen a bug since. I think they killed a lot of other things too. Every once in a while, I see a dead bee.

No good. They said we had termites and needed house tented and fumigated. Second termite inspection revealed that this was not case. When confronted with other company's findings this company's response didn't make sense then changed their finding til powder lost termites which do not even exit. I do not recommend this company

Do to a remodel project notice in the wall termite damage. Contacted Brian who came out and knew immediately what type of termite it was and recommended treatment options. Also, he scheduled the appointment immediately. The crew arrived on time, explained their procedure and requested location of water and cable lines. Crew wanted to know if there were any concern areas as well. Crew then inspected interior of home and treated the plumbing areas and then proceeded to treat the exterior of home. I appreciate their professionalism and quick response time. I would recommend them.

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House tenting for termites involves covering the house with tarp, piping in a deadly nerve gas, leaving it for a specified period, removing the tarps, arranging for the gas to dissipate and finally, checking the house to verify that all gas has gone. My experience with Total Control was rather devastating. It is their busy season so it is a time when they are overbooking and their crews are overworked, although this still is not an excuse for the service rendered. While my house was being tented I stayed on the property in my camper. My cat and I moved into the camper the day before Total Control was expected so my cat could get used to the move. On Day 1 of the Service, they did not show up till 7:00 P.M. or later. The crew consisted of 3-4 young men, there seemed to be no supervisor or person in charge. They had been working since early morning and were exhausted, which is when accidents occur. One of the crew members broke his nose, I think he bumped into one of the other fellows. One of the crew had to remove the screen from a window in a new section of my house and apparently had trouble (unknown to me). He did not consult with me, the owner, on how to remove this type of screen (there is a trick to it). The next day I noticed the screen all bent out of shape. On day 2 the crew arrived again about 7P.M., again tired and anxious to finish up and remove the tenting. After they left, I realized the house was closed up tighter than a drum and I wondered how the gas was going to get out. I thought, well, they’ll give the gas a longer time to dissipate. However, the next day a person showed up at noon to measure the gas levels and give me the all clear. He entered with his meter, did not let me accompany him so I don’t know what his meter readings were, and when he exited he said it was all clear, I could get back in, and he left. I entered the house when he left and my eyes started burning, so I lay on the sofa to rest my eyes and fell asleep for 3 hours! Then I started unpacking the bags (you have to bag up all food items prior to tenting). I worked for about two hours, my eyes still stinging, so I went to bed and slept 14 hours! (And I am an insomniac). I realized later that all of this was due to exposure to the gas. When I first contracted for the service, several weeks beforehand, I read the booklet they gave me with packing instructions and information on the gas being used. Unfortunately, I did not reread it until after everything was done. On rereading the booklet, I realized that the crew should have left all my windows open after removing the tarp so the gas could dissipate. Instead, they closed the house up as tightly as they could. The second thing that stood out when I reread the booklets was that the symptoms of burning eyes and extreme sleepiness were due to being exposed to the gas. These and other symptoms (headache and diarrhea) persisted in me for a couple of weeks following the whole procedure. In short, I feel that the people in this company are extremely cavalier about working with deadly gas, they overwork their crews, and they maintain no supervisor or person responsible on the site to oversee and ensure that things are being done correctly or to check that the client had properly prepared for the procedure (all cabinets and drawers open, etc.). I would not use them again.

They do a very good job and I will continue to use them.