Stand Out Pools

We arrived home a day after a serviced call was made from "stand out pools"(nothing is stand out about them). What I heard and observed immediately was that the pool pump was straining, just by looking at the site glass of the filter pump, there was no water being pump, I shut down the pump immediately, I thought the pump was about to burnout. I went to the skimmer basket and see that it was PACK with some sort of white powdery paste that prevented water to go to the filter pump. I took out the skimmer basket and observed that the PVC pipe that runs from the pool to the pool pump system was also clog with this white powdery material. Looking at the pool itself it was not clean, the side walls and the bottom of the pool were green with a lot debris in it. I called Derek immediately and also emailed him. He never responded! And this "IDIOT" had the nerve to raise the pool cleaning service price because he's "Not making any money!" Derek never called me back when I had issues with his service. Not even to call to apologize for his incompetent service Tech. on what he done to our pool. Nothing! Absolutely Nothing! Not one word from him! ...........And that is the reason why I FIRED Derek!

BUYER BEWARE - CHECK YOUR CHEMICALS, et al SOP was fine in the beginning until they hired a completely green person who got my chemicals out of balance. I called Derek as I thought they would want to know to protect the company's reputation. They did send out someone who got the chemicals back in balance for a week and then they sent someone else out who got them back out of balance for several more weeks. I called them weekly to let them know until finally I gave them an ultimatum stating that they had one more chance to get the chemicals right. They then immediately sent us a letter letter saying that they were downsizing and letting us go. However, I saw two ads indicating that they were actually looking for new business (one on Angi's list and one in the mail). Our new pool company says our pool chemicals are grossly out of balance and that our calcium is at 90 rather than 350-400 as required by our fiberglass pool warranty. Very, very disappointing!

They did a fantastic job. They had a good price and they were very professional.

They were excellent that why I used them every Thursday. I really like their service.

They were very professional and on time. They were outstanding.

Very good. Came when he said he will be here. Very professional. Very satisfied with the service in all. Explained everything.

They were great company and they were extremely excellent.

The work was phenomenal, he is very knowledgeable, he came and he immediately knows what was wrong with my pool which 2 other companies couldn't figure out what was wrong. He was very professional, courteous, and knowledgeable. I would refer him to anybody that would need service in their pool because he was very good and very knowledgeable. I just couldn't say enough good things about him, I was really impressed.

The service was excellent! They came out and gave me an estimate, and finished the job when they said they would. They took care of our pool. They were very reliable.

The team at Standout Pools have always done a great job. Show up every week, same day and time. If we ever have a question Derek is right there to answer it. We have used them for over 2+ years and service is fabulous.

Excellent service.

They were efficient, fast and did great work.