We bought a bedroom set, bed, dresser, and night stand. When they delivered, they forgot the night stand. The headboard had a huge scratch . They promised to bring a new headboard and a night stand in a week. We'll, they did bring the night stand but forgot the replacement headboard. We have to yet another week
Description of Work: We bought bedroom set
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Lori S.
11/2012
2.0
furniture sales
 + -1 more
Will purchase American made furniture (better standards for stains and toxicity) and one with better customer service after the sale.
Description of Work: The desk we purchased strongly smelled of toxic stains or finishes. We have had some of that in the past and thought it would dissipate over time. But after nearly a week, it was still apparent that we had to move the desk into the garage as it was making us ill. In addition to that, we had several issues from delivery to sales to constomer service. The delivery service gave us a 4-hour window of time (10 - 2) and they showed up at 4 p.m. When the order was delivered, one of the desk pieces was not functioning. We refused that section of the desk. We originally tried to get another piece substituted, and later the odor was so strong we decided to return the order altogether. But no one calls you back. We have made 5 phone calls over the past 2 weeks and have yet to get a response from the company to get their items and provide a refund.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$1,000
Glen D.
07/2011
5.0
furniture sales
 + -1 more
Everything went well. The furniture's quality was excellent for the price, and the process was very efficient.
Description of Work: We bought several pieces of furniture from them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
SAVON FURNITURE is currently rated 3.3 overall out of 5.
No, SAVON FURNITURE does not offer free project estimates.
No, SAVON FURNITURE does not offer eco-friendly accreditations.
No, SAVON FURNITURE does not offer a senior discount.
No, SAVON FURNITURE does not offer emergency services.