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Rugs As Art, Inc.

4.8(
21
)

Oriental Rug Cleaning, Carpet Sales and Installation, Carpet Cleaning,

... +3 more

About us

Rugs As Art, Inc. is widely known as one of the nation's most prestigious and award winning area rug stores. For almost 30 years, we have been your one stop shop for all of your area rug needs, including our expert rug wash and repair services! Excellent selection, unbeatable prices, and unparalleled customer service are what you can expect when you walk through the door. No wonder Rugs As Art, Inc. was just named the Best Area Rug Store in America by AmericasMart Atlanta. We invite you to come see for yourself why we have been voted #1 time and time again! Rugs As Art, Inc. has been a Florida icon for 28 years and offers the very best in Area and Oriental Rugs, Custom Rugs, Furniture, Accessories, Pillows, Art, Hardwood Flooring, Carpeting, and much more! Services: Expert Rug Wash, Repair, Appraisal. Awards: Best Rug Store in America from AmericasMart and Oriental Importers Association, Sarasota Herald Tribune Readers' Choice Best Rug Store (21 years running), Sarasota Magazine Best of Best and Platinum 100, Chamber of Commerce Insignia Award for Best Customer Service and Small Business of the Year, Better Business Bureau A+ Rating, Angie's List A Rating/Honor Roll.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Services: Expert Rug Wash, Repair, Appraisal, Surging/Binding and more! Products: Area and Oriental Rugs, Custom Rugs, Furniture, Accessories, Pillows, Art, Hardwood Flooring, Carpeting, and much more!

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.821 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
5%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-21 of 21 reviews
Carol S.
06/2018
5.0
carpet installation
  + -1 more
Perfect. Excellent sales people...very helpful and knowledgeable.
Description of Work: New rugs for foyer and living room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rugs As Art, Inc.
[Member Name Removed]: Thank you so very much for sharing your experience. We are happy to hear that all went well and we look forward to assisting you in the future. Enjoy your rugs!!! Thank you, Jesse Murse Rugs As Art
Patricia R.
01/2017
4.0
oriental rug cleaning
  + -1 more
Haven't tried solution yet to problem.
Description of Work: Advice to reverse oriental rug bleeding fr rug cleaning.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Rugs As Art, Inc.
Thank you for taking the time to post a review. We hope you are able to rectify the problem caused by the company who cleaned your rug. NOTE: We came to the aid of this particular customer after another company caused color bleed on her rug when they washed it. She contacted us and we immediately provided advice (free of charge) and suggested a few tips so that she may hopefully rectify the problem caused by this other company. We did not wash the rug and even tried to save her money by recommending tips for her to try at home. Remember, always use a reputable company (like Rugs As Art) who specializes in cleaning oriental and area rugs (as opposed to dry cleaners, carpet cleaners, etc.).
Barbara C.
06/2016
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
CARMEN B.
05/2016
5.0
carpet installation, oriental rug cleaning
  + 0 more
unknown
Description of Work: We had 4 oriental style rugs cleaned. They seemed knowledgeable about care and cleaning. We received them within two weeks. The staff at the store were polite and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Robert D.
02/2016
5.0
oriental rug cleaning
  + -1 more
just went to their store on Tamami. Spent about 2 hours where they pulled out several rugs and spread on the floor for my viewing.
Description of Work: bot 2 rugs.. sales people seemed knowledgeable and very helpful.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John H.
01/2016
5.0
oriental rug cleaning
  + -1 more
They have provided excellent service and have a great selection of carpets in their showroom. Nice folks. (I have not rated them on price, since I did not comparison shop the carpets I bought from them. My sense is that their prices are fair.)
Description of Work: Sold and installed both wall-to-wall and cut carpets over the last several years (starting around mid-2013).
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Barbara C.
01/2016
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600
Joyce T.
04/2015
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: Cleaned a very valuable oriental rug which also has a lot of sentimental value. They did a great job and all their people with whom we dealt were very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Rugs As Art, Inc.
I know it can be difficult to place your trust in someone when dealing with something as important as this rug is to you. We do our very best to treat every rug that comes in for cleaning as if it were our very own and we are very glad you were happy with the result. It really does thrill us to get such positive feedback and we thank you so very much for taking the time to share your experience with others. Have a wonderful day and don't hesitate to contact us if we can assist you further. Thank you, Jesse Murse Rugs As Art, Inc.
Lenoire B.
03/2015
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: I bought several small decorative carpets. They let me take them home and choose the ones I liked and return the ones that didn't work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Response from Rugs As Art, Inc.
Thank you for taking the time to post your review. It certainly "makes our world go 'round" to hear positive experiences like yours, which affirms for us that we are doing things right. If we can do anything else for you, please do not hesitate to ask. Thank you again and we look forward to serving you in the future! Sincerely, Jesse Murse Rugs As Art, Inc.
Lissa B.
12/2014
5.0
carpet cleaners, furniture sales, interior designers
  + 1 more
They had very good service, and were very friendly and helpful. I didn't find what I was looking for at that time but I would certainly consider using this company in the future.
Description of Work: I went to the showroom looking for area rugs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rugs As Art, Inc.
Thank you for taking the time to leave your positive feedback. We are all very happy to hear that your experience was enjoyable. While you didn't find exactly what you were looking for this time, please note that we have hundreds of new rugs arriving on a weekly basis. We look forward to assisting you again in the future. Thank you again and have a great New Year!
John R.
09/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Rug cleaning and repair. Great workmanship and rug ready for pick up sooner than promised (appreciated that!)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Rugs As Art, Inc.
Thank you for the positive review! We strive to exceed every customer's expectations and am glad your experience was a great one. Have a wonderful day and we hope to serve you again in the near future!
Kathleen R.
06/2014
5.0
carpet installation, oriental rug cleaning
  + 0 more
unknown
Description of Work: Person in showroom was awesome and had us hooked up to a sales person quickly who really knew the stock. We were delayed in being able to pick up our area rugs so they held them for two months, no charge. They had been appropriately wrapped and taken care of for that time period. Highly recommend them. They look like they're not affordable but their prices are comparable to anywhere else and their selection is 100% better. Wish we'd started here.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Rugs As Art, Inc.
Thank you for taking the time to write such a wonderful review! It goes without saying that all of us here are thrilled when customers share their experiences with others on Angie's List. If you have any questions or if we can assist you further, please do not hesitate to contact us. Have a wonderful day and we hope to see you again! Thanks again for sharing!
MICHAEL P.
05/2014
3.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: They didn't clean rug first time very well and had to redo it. But even then it wasn't fully cleaned. My wife says she should have had them clean it a third time.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$150
Response from Rugs As Art, Inc.
While we appreciate you taking the time to write a review, we are certainly concerned to hear that you feel the way you do. We are a family business and we take reviews (whether positive or negative) seriously and personally. Please note that we truly pride ourselves on providing the very best customer service possible. Of course, the awards we have received are a testament to this (Best Rug Store in America from AmericasMart and the Oriental Rug Importers Association, Sarasota Herald Tribune Readers' Choice (21 years running), Sarasota Magazine Best of Best, Chamber of Commerce Insignia Award for Best Customer Service, Chamber of Commerce Small Business of the Year... and the list goes on). The rug in question was brought to us on September 26, 2012 (as opposed to May 2013). In all due respect, although you indicated that we “didn’t clean the rug very well” the first time and the second time it “wasn’t fully cleaned,” we wholeheartedly disagree with this. Although we thoroughly cleaned the rug as we do with all rugs that are brought to us, you were not satisfied with the result. Therefore, we offered and did in fact clean your rug a second time free of charge. After we washed the rug again, we assumed all was well. That is, until we received this review almost two years later. You indicated that your wife stated that she “should have had us clean it a third time.” Although that was most likely unnecessary (the rug had been thoroughly washed twice), we would have done that for her if she would have requested. While we stand behind our expert cleaning services (backed up by our overwhelmingly positive Angie’s List reviews), we cannot magically turn a soiled used rug into a brand new one. If your expectations were that your rug would look brand new again, that is unfortunately beyond any rug washer’s capability. In the end, it is regrettable that you feel the way you do, but please know that we do everything in our power to get everyone’s rugs as clean as possible. Thank you, Rugs As Art
Gary W M.
04/2014
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: Picked out a rug that had to be ordered in a larger size. It came in, in the amount of time they said and they delivered on the day they said they would.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Rugs As Art, Inc.
Thank you again for taking the time to write a review! We truly appreciate your business and look forward to serving you again in the future. If you have any questions about the care or cleaning of your new area rug, please do not hesitate to contact us. Have a wonderful day and we hope to see you again!
Dixie D.
01/2014
5.0
oriental rug cleaning
  + -1 more
I contacted the store, they picked up the rug, cleaned it and returned it a week later. This time no wrinkles. Great service.
Description of Work: After my purchased rug was laid in the house the wrinkles did not dissipate as I was told by the delivery man.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Rugs As Art, Inc.
Ms. [member name removed]: We appreciate your feedback and are glad you took the time to share your experience with others. Complete customer satisfaction has been our goal for the past 27 years and we strive to make sure everyone is thrilled with their experience. Thank you again for allowing us to earn your business! Thank you, Jesse Murse
Suzanne M.
08/2013
5.0
oriental rug cleaning
  + -1 more
They repaired our oriental rug (the binding had frayed) Bought a Living Room Rug - They let us try multiple rugs and made great recommendations for what would look good in the room.
Description of Work: Bought a rug and repaired a rug.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Rugs As Art, Inc.
(member name removed): Thank you so much for the kind words! I speak for all of us here when I say that we are grateful for your patronage and hope to see you again. Thank you, Jesse Murse Rugs As Art, Inc.
Taft B.
07/2013
5.0
oriental rug cleaning
  + -1 more
Rugs As Art, Inc.gets five stars from me. Everything from meeting, getting to the house, cleaning up the house and finishing up was great. The prices were very competitive.
Description of Work: Rugs As Art, Inc.installed rugs into our house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rugs As Art, Inc.
Thank you for taking the time to say a few words about our company! I can assure you that everyone here, from stock handler to office staff, does our best to make sure that your receive the best service possible. From our family to yours, thank you once again and we look forward to serving you in the future! Thank you, Jesse Murse Rugs As Art, Inc.
Kenneth R.
04/2013
5.0
oriental rug cleaning
  + -1 more
We wanted to have all our oriental rugs cleaned. I called Rugs As Art. They were very helpful, and explained their process. I brought down our first rug, and they did everything they said they would. They were very professional and good to deal with. We will be suing them for all of our rug needs.
Description of Work: oriental rug cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Rugs As Art, Inc.
Thank you for taking the time to say a few words about our company! We truly appreciate your patronage and are elated that you took the time to share your experience with others. From our family to yours, thank you once again and we look forward to serving you in the future! Thank you, Jesse Murse Rugs As Art, Inc.
Virginia C.
01/2013
5.0
flooring contractor, oriental rug cleaning
  + 0 more
I've known of this business for very many years when they were very small, and have been aware of their good reputation and good selections over the years. I purchased a rug from them before I knew of Angie's list and have been very satisfied with the quality of my selection and their sales attention. Two years ago I had the rug cleaned by them because I didn't have Angie's List to see about anyone else. The cleaning was adequate.
Description of Work: It was very satisfying selecting a rug from them. It was efficient having the rug cleaned by them.
Rating CategoryRating out of 5
Yes, I recommend this pro
$170
Response from Rugs As Art, Inc.
Thank you for taking the time to say a few words about our company! We truly appreciate your patronage and are elated that you took the time to share your experience with others. From our family to yours, thank you once again and we look forward to serving you in the future! Thank you, Jesse Murse Rugs As Art, Inc.
Elizabeth C.
01/2013
5.0
carpet installation, flooring contractor, oriental rug cleaning
  + 1 more
We have utilizeda variety of their services and every time find them to be Top Notch from A to Z. No matter who you are dealing with from the owner to the delivery people, they are all great. When they clean a rug they do an excellent job the first time and are exellent about communicating pick ups and deliveries.
Description of Work: We have purchased rugs and flooring, as well as had some Oriental and domestic rugs cleaned form close to 10 years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Rugs As Art, Inc.
Thank you so much for the kind words! We certainly strive to make everyone's experience as positive as yours! We look forward to serving you again in the future. Thank you, Jesse Murse Rugs As Art, Inc.
Carole L.
05/2011
4.0
oriental rug cleaning
  + -1 more
Thanks to Angie's list the company was responsible, and took care of my rug. At first they did not want to do anything.
Description of Work: The rug was dropped off at Rugs As Art and is being steamed again, and/or replaced with a new one.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,262.6
Response from Rugs As Art, Inc.
At first Rugs as Art wanted to give the rug some reasonable time to lay flat. Once the rug was installed the not laying flat should correct itself within a short time. Understanding the member's concerns we then returned immediately and picked up the rug, steamed it so allowing the rug to lay flat and returned it as soon as possible. I might add... there was never an issue of not wanting to do anything at first. Rugs As Art prides itself and is known for exceptional customer service. Rugs As Art just recently received the prestigious " Insignia Award" given by the Sarasota Chamber of Commerce for "Outstanding Customer Service" in our communty. However, Rugs As Art is always happy when we have a satisfied customer! John Murse, Pres. Rugs As Art

    Contact information

    6650S. Tamiami Trail, Sarasota, FL 34231

    www.rugsasart.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Oriental Rug Cleaning,
    Carpet Sales and Installation,
    Carpet Cleaning,
    Flooring Sales and Installation,
    Furniture - Sales,
    Interior Design and Decorating

    FAQ

    Rugs As Art, Inc. is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 9:30 AM - 6:00 PM

    Rugs As Art, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Rugs As Art, Inc. does not offer free project estimates.
    Yes, Rugs As Art, Inc. offers eco-friendly accreditations.
    No, Rugs As Art, Inc. does not offer a senior discount.
    Yes, Rugs As Art, Inc. offers emergency services.
    Yes, Rugs As Art, Inc. offers warranties.
    Rugs As Art, Inc. offers the following services: Services: Expert Rug Wash, Repair, Appraisal, Surging/Binding and more! Products: Area and Oriental Rugs, Custom Rugs, Furniture, Accessories, Pillows, Art, Hardwood Flooring, Carpeting, and much more!

    Contact information

    6650S. Tamiami Trail, Sarasota, FL 34231

    www.rugsasart.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM