Pro-Plumbing Works LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide high-quality Sarasota plumbing services in Manatee and Sarasota County, and guarantee our work. Customer satisfaction is our priority! We offer Plumbing Repairs, Water Heaters, Faucets, Showers and Bathtubs, and more! Whether you need a drain cleaned, a new toilet or water heater installed, or a plumbing repair, we can help! We are a third generation family run business that has its roots in Milwaukee, WI. Our grandfather, Leonard Russo, started the family trade during the Great Depression in 1939. He worked almost every day of his life as a plumber, including the day he got married! We are happy to continue that tradition of hard work & customer satisfaction. If you have any comments or plumbing questions, please feel free to contact us. Call Pro-Plumbing Works anytime 941-894-1127.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs

Services we don't offer

Well Pumps, Septic

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 280 reviews

Tracy M.
11/2024
5.0
water heater repair, plumbing, home remodeling
  + 1 more
Pro Plumbing provided excellent professional service and a good value. I have used them for three different projects and would highly recommend them.
Description of Work: Install electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kim F.
02/2024
5.0
plumbing
  + -1 more
Pro-Plumbing Works, LLC has twice come to our rescue! Once at home and once at our wellness center. We highly recommend them!
Description of Work: At our house: cracked sewer pipe replaced At our wellness center: clogged toilet Separate bills for each location. Price below I'd for clogged toilet at commercial building

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

Response from Pro-Plumbing Works LLC
Thank you for allowing us to help get your drain lines working properly again. We appreciate the 5 star review.

Doug L.
05/2023
2.0
plumbing
  + -1 more
They quoted me $225 for a shower faucet cartridge replacement. The plumber fixed it in 25 min and e-mailed me a bill for $415. I stood up for myself and got the price quoted, otherwise they would have just bent me over. Don’t trust this company financially. Their competitors quoted $225 -$250.
Description of Work: MOEN CARTRIDGE

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$225

Mike H.
12/2020
4.0
plumbing
  + -1 more
Had to chase them a bit to get started but, once they did, the work was quickly and professionally completed. The city had to be called to located their stop valve, and Pro-Plumbing was very cooperative.
Description of Work: Installed backflow preventer in main supply line from street

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$500

Response from Pro-Plumbing Works LLC
hello [Member Name Removed] we were happy to do the installation for you. I'm sorry we were not able to earn an A rating from you but just so you know like many other good businesses that have a great reputation we are very very busy and we got you on the schedule as quickly as we could. I'm glad you're all completed and happy with the installation but maybe next time just understand that we are doing the best we can and taking care of all our current customers along with the new ones such as you. Thank you again, Chuck

Roger N.
09/2020
5.0
drain pipe
  + -1 more
Very Well! Prompt, friendly and responsive to my loss of water heater. Thanks for job well done!!!
Description of Work: Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance T.
08/2020
2.0
plumbing
  + -1 more
The repairman showed up late, wearing a mask from a horror movie and a worn out tee shirt with holes in it. I should have sent him away but the water heater was already leaking. In trying to repair the shower, which was also part of the call, he managed to break the hand shower fixture and could not fix it. We will have to buy a new one. He had brought a new water heater with him and didn't even look at the old one before trying to get us to buy the new one at a really high price. When we said no he offered a lower price and we still said no. On his way out he offered us what seemed like a reasonable price and we accepted. After he left I looked at the electrical conduit that was hanging in a awkward position and when I touched it, it turned out not to be firmly attached to the water heater. This is the worst experience we have ever had from someone on Angie's List. We have used the list for years with good results but never again for this company.
Description of Work: Shower, water heater, kitchen sink
Rating CategoryRating out of 5

George P.
04/2020
5.0
plumbing, water heater repair, drain pipe
  + 1 more
Very professional from first phone call. Informed us when they were on the way and always on time. Neat, pleasant, and fast. Will definitely use them again for any future plumbing problems.
Description of Work: 2 water heaters replaced, 6 cartridges replaced in inside faucets, 3 outside hose bibs replaced and hose shutoff replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Stephanie V.
12/2019
5.0
sewer cleaning
  + -1 more
Chuck was very professional and honest and did a thorough job.
Description of Work: Cleaning out of our main sewer lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Gary H.
10/2019
4.0
plumbing, water heater repair, drain cleaning
  + 1 more
The plumbing tech was a real pro. Quick and efficient.
Description of Work: some water fixtures were clogged

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Pro-Plumbing Works LLC
Hello Mr Hershman, Thank you for your excellent review and we appreciate you using us for the work that you needed accomplished at your house. We are happy that you appreciated our quality of work and professionalism. We take seriously our quality of service and also the opinion of our customers. Typically that job would cost around $275 but we did give you a substantial discount because you are an Angie's List member. That being said, if there is any way we can improve our service please let us know. Next time we come to work on your home we would really love to do everything possible to earn an A+. Thank you again for your patronage. Owner, Chuck B. P.S. If you have any concerns in the future or questions regarding the work we have done already please call me anytime on my cell phone. 941-400-4864

Christine C.
10/2019
5.0
plumbing, water heater repair
  + 0 more
They worked with my schedule and did an excellent job. Victor came prepared and cleaned the area when he was done. He explained the installation and the new hardware. Very professional.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
07/2019
5.0
plumbing, water heater repair
  + 0 more
I call in the morning, they sent a serviceman same afternoon. He called 20 min before arrival. started working right away. Took about 1 hour had it all done as I already had the tank drained. He was very efficient and he cleaned up afterwards. Answered any questions I had. Price same as quoted. I would hire them again. Just a note- the heaters the pro can buy are not the same as you can get at a big box store. This one is from the professional series. Lots of differences.
Description of Work: Change out old hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Walt B.
07/2019
2.0
plumbing, water heater repair
  + 0 more
This was a classic bait & switch scheme. This provider tried to sell me nearly $1,000 of unnecessary plumbing work. I was told I couldn’t get their “discounted” price if I chose individual line items from the large laundry list they compiled. I was also told the “discount” would not be available unless I decided to have all the work done before the end of week.
Description of Work: Flush water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$75

Response from Pro-Plumbing Works LLC
Hello Mr [Member Name Removed], I am truly sorry that you did not have a good experience with our plumbing service. As the owner I am definitely concerned about any bad impression that my technicians may leave or possibly say the wrong thing. That being said, I believe my top technician came to your home and he was letting you know the pricing if you wanted to take care of your plumbing and maintain the plumbing system so it lasts longer. Our policy is to be open and honest with our customers and educate them on there plumbing system. Additionally, we always give discounts to Angie's List customers and I never pressure my customers into doing a job before the end of the week. So I'm sorry but what you said is just not true. Possibly you confused us with another plumbing company. I am always honest and straightforward with my customers, and definitely would never do a bait and switch scheme. In the future it would be more considerate to let me know as the owner that you had not been happy with the service. I would have done everything within my power to make right the situation. Please feel free to call me anytime Thank you, Chuck 941-400-4864

Len S.
05/2019
5.0
plumbing
  + -1 more
They were professional, courteous, and did good quality work
Description of Work: diagnose and repair leak in wall
Rating CategoryRating out of 5
Yes, I recommend this pro

jenna C.
04/2019
1.0
plumbing
  + -1 more
Don't know - the emergency was 4 days ago and is fixed by someone else who actually called me back the day I needed service. Angie's List is the worst.
Description of Work: Emergency service requested 4 days ago; never got a call back.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


melissa M.
12/2018
5.0
plumbing, water heater repair
  + 0 more
Wow, Angie's list really hit a home run with this plumbing contractor! Super service, from the first call to the final install, even in the rain and during the holidays. I'll be using Chuck and his team for all my future plumbing needs.
Description of Work: Replaced my rusty old hot water heater with a lovely shiny new one! (Don't miss the before and after photos!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol E.
12/2018
5.0
water heater repair
  + -1 more
Friendly, professional and efficient. Did a very nice job.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Carroll A.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
Everything went great. Did an excellent job.
Description of Work: Snake out drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry P.
10/2018
5.0
plumbing
  + -1 more
Fantastic service and reasonable price will definitely use again
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James E.
09/2018
5.0
plumbing
  + -1 more
It went well. Price wasn't the very cheapest, but fair. You get what you pay for and the work was excellent.
Description of Work: 1. Water heater replacement. 2. Replace leaky drainpipe in wall from kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Vera D.
07/2018
5.0
plumbing, water heater repair
  + 0 more
It was the first job I used them on and it went great. They came out on a Sunday morning.
Description of Work: Install Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jack K.
06/2018
5.0
plumbing
  + -1 more
BEST PLUMBER ON THE GULF COAST ASK FOR CHUCK
Description of Work: FAUCET TOILET HOT WATER HEATER
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracy P.
05/2018
5.0
plumbing
  + -1 more
I've used Pro Plumbing for a number of jobs and am always satisfied with service and technicians
Description of Work: shower faucet install, toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william C.
04/2018
5.0
plumbing, water heater repair
  + 0 more
Incredible ....the most thorough and professional experience I have ever had with a plumbing company. I have owned 8 homes and this is the best rating I WILL ever give, I know now that this is my Plumbing Company. Thank you ZANE, and CHUCK. Could not have been more thorough or more thoughtful or professional.
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Donald and Donna F.
04/2018
5.0
plumbing
  + -1 more
Victor was right on time. He was very professional and immediately went to work and finished in about 2 hours. This is an old house that we are renovating. I knew we needed every valve and faucet looked at. Now we feel confident that the house plumbing is in good shape. Thank you Victor!!
Description of Work: All the house valves were refitted and the shower head restored

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Terri C.
03/2018
5.0
plumbing
  + -1 more
Victor, the technician from Pro-Plumbing was not only professional, but thorough, knowledgeable, friendly, reliable and so helpful!!! This is a first rate business and I will be using the exclusively!! Highly recommend to all who seem to be overwhelmed with a plumbing situation.....believe me, there is no job (big or small) that they can't handle!!! Love this company!!!
Description of Work: Extensive pipe work repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428540
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Pro-Plumbing Works LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 8:00 AM - 12:00 PM

Pro-Plumbing Works LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Pro-Plumbing Works LLC does not offer free project estimates.
Yes, Pro-Plumbing Works LLC offers eco-friendly accreditations.
No, Pro-Plumbing Works LLC does not offer a senior discount.
Yes, Pro-Plumbing Works LLC offers emergency services.
Yes, Pro-Plumbing Works LLC offers warranties.
Pro-Plumbing Works LLC offers the following services: Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs
Well Pumps, Septic

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM