Pro-Plumbing Works LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide high-quality Sarasota plumbing services in Manatee and Sarasota County, and guarantee our work. Customer satisfaction is our priority! We offer Plumbing Repairs, Water Heaters, Faucets, Showers and Bathtubs, and more! Whether you need a drain cleaned, a new toilet or water heater installed, or a plumbing repair, we can help! We are a third generation family run business that has its roots in Milwaukee, WI. Our grandfather, Leonard Russo, started the family trade during the Great Depression in 1939. He worked almost every day of his life as a plumber, including the day he got married! We are happy to continue that tradition of hard work & customer satisfaction. If you have any comments or plumbing questions, please feel free to contact us. Call Pro-Plumbing Works anytime 941-894-1127.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs

Services we don't offer

Well Pumps, Septic

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 280 reviews

Patricia L.
09/2015
5.0
home remodeling, plumbing, sewer cleaning, water heater repair
  + 2 more
Chuck and Victor are both meticulous, detailed-oriented, and get the job done. Chuck is everything you want in a plumber. He is highly reliable, a true gentleman, and an excellent plumber.
Description of Work: Replaced cast iron sewer lines and drain lines from house to city tie-in. Replaced water supply lines (hot and cold) throughout the house. Replaced hot water heater. Installed new bathroom fixtures (toilet, shower, sink, vanity). Installed two outdoor faucets in back and two in front. Installed garbage disposal. Installed outdoor shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Nancy M.
08/2015
5.0
plumbing
  + -1 more
The company was very responsive and scheduled the repair the same day. Victor came out right on time and called to let me know he was on his way. Victor is a very experienced plumber. He was very polite, professional and was careful to clean up when he was done. He even wore booties when inside the house and took them off when he had to go out to the truck for parts. I will definitely call them again for future plumbing needs.
Description of Work: Replaced a flapper and fill valve on a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Adrienne F.
08/2015
5.0
plumbing, water heater repair
  + 0 more
We had a new water heater installed and Victor was remarkable. What a professional, smart and pleasant man ? he even did more projects than originally scoped for. Chuck was excellent at phone calling and scheduling. Would highly recommend.
Description of Work: Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Tim T.
07/2015
5.0
plumbing
  + -1 more
I must mention first this company was very responsive & accomodating. I had a vanity bath fixture which the supply lines were leaking. Victor, the plumber, came out the same day. He's a pro & worked quickly too. The job went very well and Chuck, the owner, gave me a courtesy discount as an Angie member. I appreciated the favor. I would defindefinitely use this company again.
Description of Work: Replaced 3 faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Nisad S.
07/2015
2.0
plumbing
  + -1 more
Estimate was $450.00 final cost $925.00. Double, kind a unreal.
Description of Work: Several things all by estimate.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$925

Response from Pro-Plumbing Works LLC
.

Kelly M.
07/2015
5.0
plumbing, water softeners
  + 0 more
Chuck is responsive to inquiries and dispute resolution. When I called on Thursday to schedule installation of a new kitchen faucet, he originally told me they could be here Saturday which was fine by me. On Friday morning, Chuck called and said they would be able to come out between 3:00 and 5:00 P.M. Friday. Victor called at 3:30 to say he was on the way. He arrived 45 minutes later, installed the new sink and repaired an issue in the bathroom. Victor was knowledgeable, professional and courteous.
Description of Work: Installed new kitchen sink and repaired toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dennis Z.
07/2015
5.0
plumbing
  + -1 more
The problem was solved. The owner personally called me up and discussed their pricing structure. After we discussed the specifics, he issued a refund which therefore made the price a very fair price. I am a happy customer and would use them again. I recommend this company for their professionalism and integrity.
Description of Work: Changed 4 valves to improve the water pressure in the master bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Lew F.
06/2015
5.0
plumbing
  + -1 more
There was a bit of phone tag involved in connecting with Chuck, the owner, so that work was not scheduled until the 26th. Other than that, this firm lived up to its name - they were truly professional. The plumber assigned (Victor) was very punctual, calling when on route. From the first greeting, it was obvious that this man knew what he was doing, and he took the time to explain what he was doing. I had already noted that the feed line valve was impossible for me to close, and Victor explained that it was not uncommon in older Florida homes that the valves might become 'frozen' and would require replacement, and doing so would incur an additional charge (quoted in advance as $75). The job took roughly an hour, and Victor handled everything. He was careful to remove the old toilet, which he carted away. Then he mounted the commode on the flange (new seal installed), assembled the flush and fill mechanisms, and mounted the tank. He then tested the flush a number of time until he was convinced it was functioning properly, with no leaks. Following his clean-up of the area, which he was very detailed about, Victor took time to assess some kitchen plumbing projects we have been considering. He explained how he would do the work, took photos of the kitchen for Chuck to review, so that Chuck could provide a more detailed estimate of what it would cost. Once that estimate is received, we will probably use Pro Plumbing Works, LLC again, and have already recommended them to others. Truly an excellent experience!
Description of Work: Purchased an Angie's List deal for installation of a new Gerber comfort height toilet. Installation required the additional work of replacing the toilet feed line valve (not included in the deal).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Elizabeth M.
06/2015
5.0
plumbing
  + -1 more
Provider was very professional and cleaned out the calcium build up on the toilet. As it turns out the mechanism was not the problem, as the toilet is just old and has calcium build up.
Description of Work: replaced handle and flushing mechanism

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Teri G.
06/2015
5.0
plumbing
  + -1 more
He was prompt, called 30 minutes before he arrived, was very personable and explained everything he was doing, gave me an estimate for additional work that needed to be done, showed me all the work when he was finished, and it all took about an hour. I am very pleased!
Description of Work: He replaced a toilet flange, seal and supply line, reset the toilet, and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

John K.
06/2015
5.0
plumbing
  + -1 more
I found Pro-Plumbing by searching reviews on Angie's list. Pro-Plumbing had a flawless record and was nearby my home. I initially contacted Chuck at Pro-plumbing to give me an estimate to replace a hot water tank on my solar hot water system. Chuck arrived on time and inspected the hot water tank. Chuck advised me that he could perform the plumbing work OK, but felt that I would be better served if I had a solar heating company do the replacement. He recommended a local solar company that happened to be the same one that installed the system. I followed his recommendations and was happy with the results. While Chuck was finishing up our discussions I asked him about snaking out the drain in the laundry. He gave me a good price and he had his helper on-site in 15 minutes with the needed equipment. Good price and instant service! What more could I ask.
Description of Work: Snaked out a clogged drain line in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

camille C.
05/2015
5.0
plumbing
  + -1 more
The response was quick. He arrived at the time arranged. No issues with the performance. Would recommend again.
Description of Work: Fixed a leak under my son's bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Barry S.
05/2015
3.0
drain cleaning, plumbing
  + 0 more
Bought $49 Special service call. No parts were used to unblock disposal Was charged additional $125 with $25 discount which amounted to add'l $100 Total $149. Had I been told $149 up front It would not have bothered me becsuse the service was terrific The way it was done felt like dishonest advertising
Description of Work: Unclogged blocked Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$149

Dianne K.
05/2015
2.0
plumbing
  + -1 more
I was disappointed that I didn't get a call back to schedule the service.
Description of Work: The provider did not respond. I left a voice mail and sent a message via Angie's List. The responded once via email.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Pro-Plumbing Works LLC
Wow..... We are so sorry we did not make contact with you. I don't remember getting a message from you but it is possible that it got lost or misplaced.

Maryann B.
05/2015
5.0
plumbing
  + -1 more
Victor was extremely hardworking, quick and efficient. You could tell he has done this a long time, and he was very knowledgeable and helpful as far as giving advice on potential future issues. We had a very good experience and would hire them again in a heartbeat!
Description of Work: I purchased a prepaid offer for a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Barbara F.
05/2015
5.0
plumbing
  + -1 more
I called and spoke with Chuck, the owner of the company, and asked him if the special coupon for the faucet included all the costs, and he assured me that it did. I purchased the coupon and called him back that afternoon to schedule an appointment. I told him the faucet was leaking badly so he scheduled me for the next day (Saturday) between 9 and 11 AM. The plumber, I Forgot his name, called me at 9AM and said he'd be here in 15 or 20 minutes. He showed up on time and introduced himself and said it would only take about 20 minutes. He got right to work and finished in 20 minutes. He had the bill ready and I gave him my coupon and he said the coupon paid for the entire job. What a bargain!!! It was a pleasure to do business with a company that did exactly what they said they would do. I would highly recommend them for your plumbing needs and I will definitely will call them again when I need a plumber. GREAT JOB, GUYS!!!
Description of Work: Installed a new outside hose faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Gary K.
05/2015
5.0
plumbing
  + -1 more
I was able to schedule the service for the next day, which was great. On the day of the service, I got a call from Victor, the technician, who said he was running early, which worked very well for me. Victor was very professional and knowledgeable. He quickly figured out what was wrong with the shower and fixed it. In fact, he went above and beyond in performing his service. I am very happy with the outcome! Thank you!
Description of Work: cleaned a drain in a guest bath, fixed master bath shower, which was not delivering hot water . used a snake to clear out the drain in the pedestal; opened up the hardware in the mater bath shower, replaced calcium eroded part that prevented hot water from getting through

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon S.
04/2015
5.0
plumbing
  + -1 more
I was contacted within a day of purchasing a discount coupon and Pro-Plumbing sent someone out the same day they called. A very professional and friendly plumber was at my door at the appointed time, I gave him the details of what I wanted done and he immediately went to work. It didn't take him long to pinpoint where the water leak was coming from and he put in a new replacement cartridge in my faucet and fixed the leak. Then he put in my new shower head and hose which I had purchased before and as he was working he explained what he was doing and asked if I had any questions. I was very impressed with his finished work and trusted his knowledge and ability in the way he went about the jobs. I have hired other companies in the past to do other issues and there is no comparison. There is no question I would hire Pro-Plumbing again for future jobs. Thanks Angie!
Description of Work: Found and fixed the leak in my bathtub fixture by replacing a single handle faucet replacement cartridge, which I erroneously thought the leak to be in the back plumbing pipes. It has not leaked since. Then he correctly put in a new shower head and hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pro-Plumbing Works LLC
Thank you so much for your kind words!

Steven H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
There was no significant improvement after the first visit. However, they offered to try again at no charge and re-did the power snake, and this time there was significant improvement.
Description of Work: We got the $99 drain cleaning special for our slow bathtub drain in a bank-owned house that we recently purchased. They scheduled a visit very promptly and power snaked the drain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Pro-Plumbing Works LLC
We are so glad that we could get the clog too! Sometimes it takes a couple of different techniques to get to it. Happy showering.

Richard H.
04/2015
5.0
plumbing
  + -1 more
I called about 2pm - answered by owner. He was able to schedule me the next day, as they were on the way to another job. The workman called 15min before arrival - 10:15am -- pretty quick response ! He saw the problem and started working on it as the owner had already quoted me a price over the phone for the main valve issue. I added the other two replacements on the spot when I saw how the work was going - good!. I would definitely recommend these guys - Victor was good and efficient - knew what he was doing and got the job done will no wasted time.
Description of Work: Replaced leaky main valve to home, replaced 2 hose barbs - one on side one on back of home. All outside work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ann W.
03/2015
5.0
plumbing, water heater repair
  + 0 more
I have an old water heater and connections needed to be modified. I was comfortable with the additional work that needed to be done and my hot water heater is great.
Description of Work: thorough evaluation/recommendation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Laurie E.
03/2015
5.0
plumbing
  + -1 more
We love our toilet. We probably will get another one!
Description of Work: We purchased a Big Deal for $399 for a New Ergo Height Toilet Installed plus Plumbing Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Lucille M.
03/2015
5.0
plumbing
  + -1 more
It went fine. He was very nice and pointed out it was a less expensive Moen and rcommended we replace it with one with more quality when we were ready.
Description of Work: He reattached and tightened kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Pro-Plumbing Works LLC
I'm happy you were pleased with our service & that you gave us mostly all A's. I'm sorry that the price was not also an A, but I would just like you to know that $95.00 is the minimum service call that we do because we would lose money if it was any less. Therefor, 95 dollars only pays for the overhead that it took for us to send a service tech to your door. After we pay insurance, fuel, workman's comp, advertising, uniforms, materials, truck maintenance, wages, taxes, etc., there's really nothing left. In fact, most plumbing companies have a minimum charge of $150.00 & it goes up from there. That being said, we are happy to offer such a low minimum charge to gain another loyal customer that would not hesitate to call us again in the future. Thank you!

Alene G.
03/2015
5.0
plumbing
  + -1 more
I just bought a house built in 1960 and needed a plumber to fix some leaks with the washer and dryer, and the bathroom faucet. New to the neighborhood, I checked Angie's List and chose Pro-Plumbing due to good reviews and repeat customers. I talked with the owner, Chuck yesterday and he sent Victor out this morning, with a call prior to let me know he was on his way. Victor changed out and installed new washing machine valves. And when he checked the bathroom faucet, he noticed a leak under the sink as well which I had not seen and replaced the bathroom faucet and installed and repaired the plumbing under the sink. As I had not previously bought a bathroom faucet set, Victor visited the nearby plumbing store and called me to confirm the faucet at the store would be all right with me, purchased it and began installing. Unfortunately, the new set was broken, at which time he drove to the store, exchanged it, and returned to install. Additionally, he checked the water heater for me, which I had been unable to determine why it wasn't working. It was brand new and I had checked all the switches on the circuit breaker box. The lever was in the on position. So why didn't it work?! Lo and behold, I had forgotten that this house has five (5) circuit breaker boxes! And of course, I had forgotten to check one of them... naturally, that was the one with the switch that was off! Victor caught it right away. So now, we can actually take hot showers! No more cold ones :) [ Of course, why would someone have lived here all this time and not labeled the switches? ! ] All in all, between repairs and driving back and forth twice to the plumbing store, Victor spent over 4 hours. I am very pleased with his professionalism, speed, and explanation of all that he was doing and will use Pro-Plumbing again, just hopefully not too soon.
Description of Work: Installed new washing machine valves, installed new bathroom faucet and repaired/replaced equipment beneath the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Susan P.
02/2015
4.0
plumbing
  + -1 more
The service was good and I would use them again.
Description of Work: They installed new toilets and faucets in my bathrooms and a new kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Pro-Plumbing Works LLC
Thank you for the excellent review & for being so nice to my service tech.

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428540
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Pro-Plumbing Works LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 8:00 AM - 12:00 PM

Pro-Plumbing Works LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Pro-Plumbing Works LLC does not offer free project estimates.
Yes, Pro-Plumbing Works LLC offers eco-friendly accreditations.
No, Pro-Plumbing Works LLC does not offer a senior discount.
Yes, Pro-Plumbing Works LLC offers emergency services.
Yes, Pro-Plumbing Works LLC offers warranties.
Pro-Plumbing Works LLC offers the following services: Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs
Well Pumps, Septic

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM