Pro-Plumbing Works LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide high-quality Sarasota plumbing services in Manatee and Sarasota County, and guarantee our work. Customer satisfaction is our priority! We offer Plumbing Repairs, Water Heaters, Faucets, Showers and Bathtubs, and more! Whether you need a drain cleaned, a new toilet or water heater installed, or a plumbing repair, we can help! We are a third generation family run business that has its roots in Milwaukee, WI. Our grandfather, Leonard Russo, started the family trade during the Great Depression in 1939. He worked almost every day of his life as a plumber, including the day he got married! We are happy to continue that tradition of hard work & customer satisfaction. If you have any comments or plumbing questions, please feel free to contact us. Call Pro-Plumbing Works anytime 941-894-1127.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs

Services we don't offer

Well Pumps, Septic

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 176-200 of 280 reviews

Sharron M.
02/2024
5.0
plumbing
  + -1 more
Well done satisfied
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James H.
11/2022
5.0
plumbing
  + -1 more
Excellent service.. Job well done
Description of Work: install garbage disposal
Rating CategoryRating out of 5
Yes, I recommend this pro

Louis K.
10/2019
5.0
plumbing
  + -1 more
Fine, smooth and easy
Description of Work: Replace showered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Daniel D.
08/2018
5.0
plumbing
  + -1 more
Great on time service.
Description of Work: hose bib replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina and Jim R.
07/2018
5.0
plumbing
  + -1 more
They are really good
Description of Work: They changed toilet and did some random things around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie E.
05/2018
5.0
plumbing
  + -1 more
Excellent work
Description of Work: Toilet repair and new toilet installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Betsy N.
10/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen B.
06/2017
3.0
plumbing
  + -1 more
The faucet work fine.
Description of Work: I called them to put a new faucet on the kitchen sink. He was not friendly at all. It was about 6:30 pm and I think his boss made him stay so he was not happy. He told us we needed new plumbing under the sink. Our house was built in 2010. Ended up being quite expensive.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

Linda Marie B.
05/2017
5.0
plumbing
  + -1 more
Super Duper
Description of Work: Was in and out within an hour

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Karen H.
04/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jo D.
03/2017
5.0
plumbing
  + -1 more
Fixed as expected
Description of Work: Bathroom sink leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wendy N.
05/2013
2.0
plumbing
  + -1 more
Pro-Plumbing Works, LLC showed up to look at my issue and said he really couldn't be of much service. He was really not interested so I just got somebody else. I paid him and got zip.
Description of Work: Pro-Plumbing Works, LLC evaluated a plumbing issue.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$50

Response from Pro-Plumbing Works LLC
Okay [member name removed], lets tell the truth & set the record straight. You bought "The Big Deal" toilet repair service for $50.00. I came to your house to repair the toilet & you said there was nothing wrong with your toilet, but you wanted a new kitchen sink faucet. So, when you said in your review I couldn't be of much service, that was a little untruthful, because you didn't even have a toilet issue. Why would you by a toilet repair for $50.00 & not have anything to fix? BTW, I checked your toilet & it was working fine. But I was okay with that. I quoted you a great price to come back again, waive the service charge of $50 & install a kitchen sink faucet for you. Then I spent time with you, emailing, talking on the phone several times, to pick the right faucet & you said you would let me know when you have it. Weeks went by, but I kept your invoice in my truck waiting for you to chose your faucet. Well, I never heard from you until you were in a special mood & decided to write a bad review on Angie's List. That was out of the blue, because it would have been easier for you to call me to do the job than write lies about someone you don't even know. In fact, my business is built on honesty, integrity & going the extra mile for my customers. I do whatever it takes to have 100% customer satisfaction & I have hundreds of them. Also, I'm not sure if you know this, but just to have a plumbing company send out an experienced licensed plumber & diagnose a problem costs them $50.00 in overhead expenses. We made a fraction of that amount & you want me to jump up & down and leap for joy that you called me to come to your house, knowing full well that there was nothing to fix. Were you expecting me to come back & install the faucet for you for free? Why did you call someone else to install it after we agreed on the price? Did you find a handyman to do it cheaper? It doesn't add up. Did you think that the $50.00 you paid originally would cover any plumbing job that you dreamed up? Maybe its because you live in a million dollar mansion on the water & you don't think that you have to pay anyone a fair price. Honestly, I lost money on your job. I would have rather rebuilt your toilet & been done with it.

Kelly S.
05/2013
5.0
plumbing
  + -1 more
Chuck was wonderful! I have been looking for a reliable plumber in Bradenton for several years and never seem to have much luck. Chuck takes pride in his work and is very honest and informative. He arrived on time and was very friendly and professional. Good midwestern values! I will definitely be calling him for upcoming projects!
Description of Work: Inspected old garbage disposal, signed the death certificate and replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pro-Plumbing Works LLC
Thank you [member name removed] for the nice review. It's good to do some work for a fellow mid-westerner.

James J.
05/2013
5.0
drain cleaning, plumbing
  + 0 more
I had Pro Plumbing come to my house because I wanted to replace the wax seal on all my toilets. Chuck came on time, was courteous and work with great care of my house so not so damage anything. He was professional and did the job well. He works clean and takes the steps so not to transfer any dirt anywhere in the house. The price was right for a professional that I would recommend to anyone. Top Notch.
Description of Work: I had to replace the seals on my toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pro-Plumbing Works LLC
Thank you so much for the great review!

Dan P.
05/2013
5.0
drain cleaning, gas leak repair, plumbing, water softeners
  + 2 more
The great thing about chuck was haw he was so comfortable in expolaining things to a layman i do not know the different form a wrench or a hammer and he was able to helopp me understand everything he was doing each time he came out. There were a few time he could have esily up sold me items but explained that what I had was great for years to come and he would just take the part off polish it with his cloth and it looked good as new. His prices are great; the peace of mind i have with his work is worth much more than he charges.
Description of Work: I have had pro plumbing out to my house on at least 5 different occasion in 2 years and each time the profesionalism know how and attitude of the owner Chuck burns was impeccable! 1: new softwater installation. he was in and out and my garage was actually cleaner after he left! i could tell the differnece (much Better) right away in the quality of my water. 2:Water tank under my sink stopped working chuck was there the next morning replaced and out before i finished my morning coffee. 3: i thought i could smell a gas leak somthing smelled of Propane. i called chuck and he actually stopped the job he was on and was at my house in ten minutes. Fortunatly it was a fals alarm but mMr Burns did not even charge me the service charge saying he was just happy it was nothing and to my chagrin explained without a hint of sarcasm but sincerly that an electric Dryer does not use propane. ;) 4: Installed the new stainless steel kithchen applicances again leaving the house cleaner then when he cam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

jacqueline S.
04/2013
5.0
drain cleaning, plumbing
  + 0 more
I can say that Chuck lived up to the "pro" in Pro-Pluming. He was prompt and friendly and came out the same day I called, and it was Friday afternoon! If you are looking for a plumber in Sarasota, look no further. Offers many other services from inspection to installation.
Description of Work: solved clogged toilet by cleaning out 2 drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Pro-Plumbing Works LLC
I hope everything stays flowing for you there on Siesta Key.

Robert G.
04/2013
4.0
plumbing
  + -1 more
He did the job quickly and was very plesant
Description of Work: Repair flow in concerned toilet than did same to 3 others with old rubber floats. Also repaired leaking kitchen fauset

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Pro-Plumbing Works LLC
I'm happy that you had a positive experience w/ us, but I noted you had a concern w/ the pricing. We strive for our customers to be 100% satisfied in every way. Therefore, I reviewed your invoice & thought it might be helpful to clarify the charges. The Angie's List special offer, called "The Big Deal", was created by offering greatly reduced pricing to earn more customers. The toilet repair was offered for $50.00 & your first toilet was repaired for that pre-paid price. Then you asked us to repair 3 more toilets, in your other 3 bathrooms. We repaired them for $35.00 each, even less than the reduced price of the first toilet, since we were already there. I think that was a good deal since materials were included. We also repaired your Kitchen sink faucet at a reduced rate. The repair was made for $75.00, much less than what most other plumbing companies charge, between $100-$150, not including materials. I normally charge $95.00, but reduced it again since we were already there. I also charged $50 for the cartridge, which is not free for us. Lastly, I have to mention the $50.00 service charge was waived from the start because of the special offer. I also had a pleasant experience talking w/ you & hope we can be of service to you in the future. Please feel free to contact us any time if have any other plumbing concerns.

Don J.
03/2013
3.0
plumbing
  + -1 more
I was charge a service fee. The web site stated they do not charge service fee. This service provider should recheck his website claim of no service fee.
Description of Work: unclog two drains

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$200

Response from Pro-Plumbing Works LLC
I'm sorry you had a bad experience w/ our company. Honestly, though, I'm not sure you would have had a good experience with any home service company. When you called to get a price I quoted you a $50.00 service charge & $75.00 for each drain clean. You agreed to the price & we made arrangements to do the work. You never said you had a problem with the service charge of $50.00. I cleaned the two bathtub drains very well & then had to wait for [member name removed] to come back. When she arrived she tested the drains & they worked great. Now that the work was done you have a problem with the price. It's like you go to a restaurant, order the steak dinner, eat the entire steak dinner then you complain to the restaurant owner that the price of the steak dinner was too much. Even worse, you left disgruntled, and gave them a bad review on Trip Adviser. The work we did was completed, we cleaned up & fulfilled the agreed upon work. BTW, my website does not say we don't charge a service fee. It is waived at times, but the total price you got for the work we did was very fair, no matter how you break it down.

Kim M.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Very accommodating - my tenant called late on Thursday to tell me that her hot water heater was leaking. It was older and I wasn't surprised. I called pro - Plumbing and they made time to do the hot water heater the very next day. I was very pleased at how quick, courteous and efficient he was. I would call him again for my plumbing needs
Description of Work: change out hot water heater that was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

NANCY M.
02/2013
5.0
plumbing
  + -1 more
Chuck Burns (the owner/president of Pro Plumbing Works arrived promptly at the scheduled time. He listened attentively to my plumbing concerns regarding my toilet flushing mechanisms and requent stop- ups. He promptly informed me that both toilets and mechanisms were working well,and had not given me my money's worth for the Toilet Tune-up with Whole Home Plumbing Inspection. Following the completion of the inspection he offered to substitute augering the toilet plus replacement of 4 cut off valves in my master bathroom. It was necessary to sweat the old corroded valves off with a torch which he accepted with a smile. This took a considerable amount of time to complete due to a very limited working space. Chuck cleaned up his work areas and gave me my bill for 4 new angle stops which he kindly discounted the price from $45 to $35 per valve. We then discussed plans for things "to do" on his next visit. I am very pleased with his honesty, work ethics and professionalism. Thank you Chuck !!
Description of Work: Arrived to perform toilet tune-up with whole home inspection but determined it was not needed and offered to substitute other work for the fee which had already been paid to Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pro-Plumbing Works LLC
Thank you [member name removed]. I hope your doing well. If you need anything, please don't hesitate to call.

Ruby Renee Y.
02/2013
5.0
plumbing
  + -1 more
Chuck was recommended by a friend. I called him originally to install a water line for a new refrigerator and replace the kitchen faucet and the shower/tub faucet in one bathroom. Chuck was on time, fast, cleaned up and also I talked to him about a water pressure issue. If we had on the shower for example and turned on the washing machine the water pressure in the shower dropped and you either got no water to the wash machine or just a few drips. He checked inside the house and at the meter but found nothing. Before doing anything else he asked me to call the local water utility to have them check the water lines. SO after we did that and they found no issue to the meter and there were no evident issues in the house that left the line between the house and the meter. To save money we dug up the old line ourselves, as soon as we had it dug up Chuck came out and immediately realized that the main line from the house to the meter was a 50 year old pipe and when the house was connected to the city about 5 years ago they took a short cut. The pipe was cracked and leaking in small places and when he pulled it out what was in that pipe was just disgusting. He replaced it with a new line and the water pressure was so strong. It was amazing the difference.We are all set now and we can wash our hands at a sink and take a shower at the same time! WHEW-WHO! Chuck was very professional, fast, clean and I will bring him back for any future plumbing needs I may run into.
Description of Work: horrible water pressure and updating a few faucets
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,700

Karin I.
10/2012
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
He did an awesome job and was very neat. He cleaned up after himself. He made sure the work was done correctly and hired the drywall contractor for us as well. The man I dealt with was named Chuck Burns and I would hire him again.
Description of Work: He cleaned all the drains in the house all the way out to the street. He replaced the shower nozzle and plumbing that was originally in the house. He also brought a drywall guy to replace the wall he had to cut into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

jacqueline S.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
The company was amazingly fast to respond. Chuck arrived within 15 minutes and was super nice and professional. We live in an old funky house with lots of older plumbing.so diagnosis can be tough! Chuck was able to quickly figure out the problem, without having to dismantle the toilet. He was informative and made an extra effort to clean-up when finished. There was no "over-selling" and we appreciated the fact they didn't try to pile on the add-ons. We would definitely use this company again!
Description of Work: We had a clogged up toilet that would not respond to plunging. We were concerned about a clogged drainout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

AMY O.
09/2012
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
Chuck Burns (the owner/president of Pro Plumbing Works) arrived promptly at the scheduled time. He listened attentively to my story of having closed last weekend on my new "old" house and that during my first shower in the Master Bathroom, stepped out to find water running all over my bathroom floor. GASP. He listened patiently while I also explained issues we found with the tub/shower diverter in the kids' bathroom, as well as a cranky and barely operational sink faucet which took super human strength to turn on. Chuck took action and quickly investigated all possible sources of water leaks in the Master shower, tracking down plumbing lines, vents and sewer lines, and checking for gaps in the caulking in the tiles and floor. He climbed on the roof and snaked the drain lines into the house, including the kitchen and master bath. He then pulled the shower drain and snaked that line, finding all kinds of roots and vegetation clogging the shower and toilet lines which was why the shower was backing up all the way into the toilet and causing water to leak from around the toilet. Whew - after an hour of work he had it fixed and operational with no water leaks. He caulked a few places of missing grout in the shower as well. He then moved on to repairing the second bathroom tub/shower. He switched the hot and cold lines behind the tub faucet, installed a new tub faucet (which he had in his truck) and voila - the tub shower works again! Chuck then tightened up the sink faucet and recommended a new cartridge. Knowing that I was on my lunch hour - we made plans for things "to do" in my old house on his next visit. I'll have him pull the master toilet, use a cutting blade in the toilet line to cut any remaining tree roots in the line, reset the toilet and seal it. I'll also have him switch out the kids' bathroom' sink faucet with a new replacement. Chuck cleaned up his work areas and gave me the bill for $200. I felt the bill was extremely reasonable and was very pleased with his work and professionalism. Thank you!!
Description of Work: Investigated and made repairs to the plumbing and fixed the Master bathroom shower drain which was backing up water into the master bath toilet and leaking onto the floor. Also repaired shower/tub diverter in second bathroom and switched hot/cold water lines to tub/shower. Also repaired sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Luis S.
08/2012
5.0
plumbing
  + -1 more
Chuck was punctual, clean, and professional when he came by to address two continually running toilets. He greeted us with a friendly smile and as he put on what looked like shower cabs over his boots he joked with us making us laugh. He tried saving us some money by just doing a flapper change but that did not help. So he went ahead and replaced the guts of the toilet which solved the problem. Doing that work he noticed an old water supply line on one of the toilets and suggested changing it to a flex steel type. He went ahead and took care of that. He put a square piece of toilet paper underneath the supply line and instructed us to check it periodically to ensure we had no leaks. I thought that was very proactive. While washing up his hands he noticed a loose faucet in our guest bathroom and did not hesitate to run to his truck and grab a tool to tighten that for us. Overall, we had an excellent experience with Pro Plumbing and would recommend him to all our family and friends.
Description of Work: Pro Plumbing came to address two toilets that would not stop running or loosing water continuously. He replaced the guts of the toilet, replaced a water supply line on one of our toilets, and tightened up a loose faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428540
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Pro-Plumbing Works LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 8:00 AM - 12:00 PM

Pro-Plumbing Works LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Pro-Plumbing Works LLC does not offer free project estimates.
Yes, Pro-Plumbing Works LLC offers eco-friendly accreditations.
No, Pro-Plumbing Works LLC does not offer a senior discount.
Yes, Pro-Plumbing Works LLC offers emergency services.
Yes, Pro-Plumbing Works LLC offers warranties.
Pro-Plumbing Works LLC offers the following services: Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs
Well Pumps, Septic

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM