Pro-Plumbing Works LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide high-quality Sarasota plumbing services in Manatee and Sarasota County, and guarantee our work. Customer satisfaction is our priority! We offer Plumbing Repairs, Water Heaters, Faucets, Showers and Bathtubs, and more! Whether you need a drain cleaned, a new toilet or water heater installed, or a plumbing repair, we can help! We are a third generation family run business that has its roots in Milwaukee, WI. Our grandfather, Leonard Russo, started the family trade during the Great Depression in 1939. He worked almost every day of his life as a plumber, including the day he got married! We are happy to continue that tradition of hard work & customer satisfaction. If you have any comments or plumbing questions, please feel free to contact us. Call Pro-Plumbing Works anytime 941-894-1127.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs

Services we don't offer

Well Pumps, Septic

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 280 reviews

Gerry L.
03/2014
5.0
plumbing
  + -1 more
All work was completed and bathtub seal fixed.
Description of Work: Checked all the toilet lines for obstructions. Checked jetted tub for leaks and fixed seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael F.
03/2014
5.0
plumbing
  + -1 more
Chuck arrived with the new toilet within 90 minutes. (I had cracked the tank of the old one trying to do it myself.) He offered to replace only the tank to save money, or even tell me how to do that myself on the phone! I decided to have him replace the whole thing. He was able to get me a better brand toilet for the same quoted price. Chuck arrived, removed the old toilet, installed the new one with new intake line and internal hardware, neatly caulked, and left the bathroom spotless. He took the old toilet away rather than leaving at the curb. All done in 2 hours. No leaks, everything working fine. Chuck was neat, efficient, and professional. He will be my go to plumber in the future!
Description of Work: Replaced toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Betty Z.
02/2014
5.0
plumbing
  + -1 more
went well,came on time and answered all my questions
Description of Work: fix toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tim and Debbie D.
02/2014
5.0
plumbing
  + -1 more
This was a BIG DEAL two toilet tune-up. Chuck arrived at the promised time and performed his work in a very professional, yet friendly manner. Furthermore, Chuck went above and beyond what was promised. All of our questions were answered and at no time did we feel rushed. Chuck took the necessary time to ensure that we were happy with his work and we are indeed.
Description of Work: Two toilet tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Samuel J.
02/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Short time from phone call to service, arrived on time, put on booties to protect my flooring and quickly cleared the slow running drain that I could fix with Drano. Provided some good advice on toilet replacements. I would definitely use again.
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ellie P.
02/2014
5.0
plumbing
  + -1 more
It was good. I needed a toilet replaced and so he came, took out the old ones and installed the new ones, cleaned up the water and he was done. I got him on the Big Deal, he was recommended by other people. He was very pleasant, professional, personable and he cleaned everything up. It was a pretty simple job and it's not like I needed somebody with great skills. They were better than my skills so that was what I needed. The price was right. He knew what he was doing and I would hire him again. He came when he said he would come.
Description of Work: I used Pro-Plumbing Works LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

joanna P.
02/2014
4.0
plumbing
  + -1 more
My experience went well. The staff was professional and friendly while visiting. I was pleased with the outcome of the service and would recommend this company to others.
Description of Work: I purchased a Big Deal for a Toilet Tune-Up with Whole Home Plumbing Inspection.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Pro-Plumbing Works LLC
Thank you for the A review. As for the price to repair a toilet, of only $55.00, I have to say it's a bargain. In fact, it is a special offer that we do only for Angie's list customers & you bought it because you recognized that it was a great deal. The going price starts at $125.00 & goes up from there with the larger companies. Also, we only use top quality materials & guarantee our work for 5 years. Thank you for your patronage & we hope to be of service to you later.

joey S.
02/2014
5.0
plumbing
  + -1 more
He was nice, professional and did a great job. We will use him in the future.
Description of Work: did inspection, replaced flapper and replaced cartridge for shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

pete G.
02/2014
5.0
plumbing
  + -1 more
It went beautifully. Chuck explained everything, did the work and was in an out in no time. He even gave me advice on another issue and helped me get started on ordering the Moen parts. Advised me on how to access his plumbing works channel. Best experience with a plumber I have ever had - by a lot.
Description of Work: replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Victoria R.
01/2014
3.0
plumbing
  + -1 more
The company never came to do the work. It was purchased at the end of November.
Description of Work: I purchased a Big Deal from Pro Plumbing Works LLC - Last Chance: $99 for $200 Worth of Plumbing Services
Rating CategoryRating out of 5
$99

Response from Pro-Plumbing Works LLC
Actually, we did come to do the work two times. The first time we came on Dec. 10th, to see what you needed done. You wanted to use an old obsolete shower faucet & we advised you to upgrade to a new faucet, but you didn't want to spend the money because you were going to short sale the house. When you went to go buy the new trim for an obsolete faucet, it didn't exist because Moen doesn't make it anymore. Then, you bought some random trim parts & had us come back out on Dec. 19th to perform a miracle and make them work. We are very skilled, but cannot make incompatible parts fit. We did every thing possible to help you & advised you to not reuse an old faucet, but you refused. I'm sorry you are not one of our many satisfied customers.

Bruce K.
01/2014
5.0
plumbing
  + -1 more
I will contact him in the future for any plumbing needs.
Description of Work: After several years of needing plumbing services, we took advantage of the special plumbing package provided by Pro Plumbing Works and Chuck Burns. Chuck made the needed adjustments and our shower and Jacuzzi run like they should have to begin with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Loretta K.
12/2013
5.0
plumbing
  + -1 more
Found Chuck to be very professional. He completed the work in a very timely fashion. He checked all plumbing out and replaced the internal parts in three toilet tanks. We were impressed with his work and plan to hire him again in Feb for more plumbing jobs. We highly recommend this company
Description of Work: Replaced the internal components of the toilet tank on 3 toilets. Did a whole house plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Pro-Plumbing Works LLC
Thank you for the excellent review & the opportunity to repair the plumbing in your home. If you need help in picking out the right kitchen sink faucet or choosing the right brand, please don't hesitate to call my cell phone anytime @ 941-400-4864. See you in Feb!

FLORIAN S.
12/2013
5.0
plumbing, water heater repair
  + 0 more
I have used PRO-PLUMBING WORKS, LLC's services numerous times now and always come away feeling very satisfied. The owner Mr. Chuck Burns is always a pleasure to work with. This review is in regards to a new water heater that Chuck installed for me in August 2013. It's now December and we have experienced no problems. I recommend this company to all my friends and neighbors. Wish you all happy holidays!
Description of Work: Installed a new 50 gallon Rheem electric water heater. Removed and disposed of existing old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Pro-Plumbing Works LLC
It was a pleasure to work for you guys also. I appreciate that you wrote a nice review 4 months after we did the work & that everything is working good. I hope you continue to do well with your business & that you have a great 2014.

Pam K.
12/2013
5.0
plumbing
  + -1 more
He was clean, professional, explained everything to me, and did the work extremely well.
Description of Work: He installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pro-Plumbing Works LLC
Thank you for the opportunity to work on your house & let me know if you need anything else in the future.

Julia A.
12/2013
5.0
home remodeling, plumbing
  + 0 more
Very well and Chuck also got information for me on a pool heater and hot water heater for which I will provide updates if I decide on them
Description of Work: Replaced potty seat and cleaned washing machine drainage and replaced kitchen sink faucet and other miscellaneous repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephen L.
12/2013
1.0
drain cleaning, plumbing
  + 0 more
I had contacted this plumber on nov 23, Chuck replied and said they would call me 'tomorrow'; no call; on dec 1 I sent another email inquiring what was up and Chuck said that he had tried to contact me earlier but had had 'trouble getting onto Angie's list' and then there was 'the holidays'...please...if I had not re-contacted them yesterday, how long would it have taken them to contact me??? til the end of the holidays??? which holidays? very unprofessional behavior...they do not deserve to be on Angie's list
Description of Work: none

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pro-Plumbing Works LLC
Seriously, straight F's? I'm sorry you had such a bad experience during the "thanksgiving" holiday. Most definitely, we would have called you if we had your phone number. A week after your purchase, you sent us your phone number on Dec 2nd & we called you the very next day, on the 3rd. In fact, Angie's List does not automatically give us your contact information, you have to either call us or send us your phone number. We strive to provide 100% satisfaction to ALL our customers, and even our potential customers. We are known to be honest, reliable & dependable. It's too bad we didn't even have the chance to show you the excellent service we provide. Again, we are sorry for the simple misunderstanding.

Steve G.
11/2013
5.0
drain cleaning
  + -1 more
Ended up being in pipe under house in crawl space. He found the problem and replace some old cast iron pipe with pvc
Description of Work: Cleared clogged shower drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

MARY G.
11/2013
5.0
plumbing
  + -1 more
I recently purchased a home in North Port. The bathrooms needed some fine tuning. I tried myself to repair after looking at tons of You Tube videos. My master bath toilet just kept running. Saw Pro-Plumbing coupon an Angies List for toilet tuneup...$55.00. Chuck Burns the owner (great, knowledgeable) guy set up appointment to come and repair my toilets and I also had him install new shower head. I am so glad I did!!!! Great Work, everything done in timely manner, cleaned up..will use Chuck again!!!
Description of Work: Replaced 2 shut off valves in master bath and guest bath. Replaced 2 supply lines also in those bathrooms. Installed a new shower head in master bath and installed a new fill valve in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary Lou T.
11/2013
5.0
plumbing
  + -1 more
Pro Plumbing responded to our call about a leaking kitchen faucet promptly. Chuck arrived on time, went right to work replacing a leaking kitchen faucet with another we had purchased. He cleaned up neatly and was a pleasure to work with. We will definitely call him for any plumbing problems and would recommend him to others as well.
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Krystal K.
10/2013
5.0
plumbing
  + -1 more
If we could give an A+ we would. Very professional in work and at a good price. We have found our plumber for future plumbing needs and will be calling him when we install a new dishwasher.
Description of Work: Toilets, plumbing sinks, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Billie P.
09/2013
5.0
plumbing
  + -1 more
He was polite, completed work in a timely manner and answered all questions.
Description of Work: Toilet repair.hdi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Pro-Plumbing Works LLC
Thank you for the review. I hope we can be of service to you in the future.

Howard and Judy J.
09/2013
4.0
plumbing
  + -1 more
He couldn’t fix the toilet so I happened to have a spare toilet in the garage. He installed that for $100. I thought he was very good in every way. I kind of thought he could install it for the $49, but he wanted an extra $100 so I paid him. He was very courteous, neat, and orderly.
Description of Work: I bought the big for $49 for a toilet tune-up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Pro-Plumbing Works LLC
Thank you for the good review. I try hard to deliver a high quality of service to all my customers. Quality A Responsiveness A Punctuality A Professionalism A As for the price of $100 dollars to install a toilet, I believe it was very fair. It was a large Kohler toilet & required new bolts, new wax seal, shims & caulking around base, all of which were included in the price. Even HD charges $109, plus parts & disposal of old toilet. Besides that, I warrantee my workmanship for 5 years, which is much longer than any other plumbing company.

Chandler D.
09/2013
5.0
plumbing
  + -1 more
Chuck was very professional and efficient and I would use him again for my plumbing needs.
Description of Work: Checked and corrected a water pressure issue with kitchen faucet and also replaced defective part in toilet. In addition also checked disposal unit and made recommendation for replacing old faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Pro-Plumbing Works LLC
Thank you for the review, please don't hesitate to call us for any needs you have in the future.

James E.
08/2013
5.0
plumbing
  + -1 more
Fast, efficient and excellent service over all. Chuck is a very nice guy and will call him again.
Description of Work: Replaced shower faucet cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pro-Plumbing Works LLC
Thank you for sharing me on "Band of Neighbors". I hope you can get that other shower issue resolved & enjoy your new home.

FLORIAN S.
07/2013
5.0
plumbing, water heater repair
  + 0 more
I recently purchased a rental property that required some plumbing work (see above). After reading many of the positive reviews for PRO-PLUMBING WORKS, I purchased a $55.00 Angie's List coupon from this company for a toilet tune up and a whole house plumbing inspection (included in above price). The idea was to use the coupon to not only have the house inspected by a professional plumber but to also have the opportunity to meet the plumber and determine if I felt comfortable hiring him to complete all the plumbing work I required. As usual, Angie's List led me to a great company. Mr. Chuck Burns, the owner of the company, communicated very professionally and friendly from the first phone call onwards. He took the time to answer all of my questions in detail and gave me options for how a plumbing repair/upgrade could be completed within my financial limitations. The work he did for me was excellent and fairly priced. I will certainly use PRO-PLUMBING WORKS for my future plumbing needs and I encourage all Angie's List members living in this area to at least get an estimate from this company before hiring another plumbing company.
Description of Work: ADJUSTED AND TUNED TWO TOILETS WHOLE HOUSE PLUMBING INSPECTION INSTALLED A NEW "MOEN" SINGLE HANDLE BATHTUB KIT W/COVER PLATE INSTALLED AN ACCESS PANEL BEHIND BATHTUB WALL INSTALLED PEDESTAL SINK W/ EXISTING FIT AND DRAIN CAP A 1/2 INCH PVC PLUG OUTSIDE HOUSE INSTALLED A WATER HEATER RELIEF VALVE AND SHUT OFF VALVE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Response from Pro-Plumbing Works LLC
Thanks for the kind words! Do be a stranger.

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428540
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Pro-Plumbing Works LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 8:00 AM - 12:00 PM

Pro-Plumbing Works LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Pro-Plumbing Works LLC does not offer free project estimates.
Yes, Pro-Plumbing Works LLC offers eco-friendly accreditations.
No, Pro-Plumbing Works LLC does not offer a senior discount.
Yes, Pro-Plumbing Works LLC offers emergency services.
Yes, Pro-Plumbing Works LLC offers warranties.
Pro-Plumbing Works LLC offers the following services: Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs
Well Pumps, Septic

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM