Pro-Plumbing Works LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide high-quality Sarasota plumbing services in Manatee and Sarasota County, and guarantee our work. Customer satisfaction is our priority! We offer Plumbing Repairs, Water Heaters, Faucets, Showers and Bathtubs, and more! Whether you need a drain cleaned, a new toilet or water heater installed, or a plumbing repair, we can help! We are a third generation family run business that has its roots in Milwaukee, WI. Our grandfather, Leonard Russo, started the family trade during the Great Depression in 1939. He worked almost every day of his life as a plumber, including the day he got married! We are happy to continue that tradition of hard work & customer satisfaction. If you have any comments or plumbing questions, please feel free to contact us. Call Pro-Plumbing Works anytime 941-894-1127.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs

Services we don't offer

Well Pumps, Septic

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-150 of 280 reviews

Michael L.
09/2014
5.0
plumbing
  + -1 more
Victor was very responsive to my email and phone call. Arrived ontime and was very professional and did the job quickly. I am new to the area and did not have a plumber that I knew or was recommended... now I do....
Description of Work: Replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jeri S.
09/2014
5.0
plumbing
  + -1 more
That worked out really well. And we love to work with him.
Description of Work: I purchased a big deal for hose faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Margaret B.
09/2014
5.0
plumbing
  + -1 more
I had a new toilet installed at the end of last year and it was not anchored down properly. As a result it rocked and didn't sit flush to the floor. Well, all that rocking and instability caused the seal to start leaking. In fact the seal was shot because of the improper install. I called this plumber because of their great reviews. I was not disappointed. Victor came out and really had his work cut out for him. It was a shoddy installation from the get-go and he had to fix it. He was super nice and did a wonderful job. He is the nicest guy and I would not hesitate to call them again. I only talked to Chuck on the phone but he seems very nice and helpful also. It took Victor a couple of hours to fix the problem and that included a run to Home Depot as this new style toilet needed a different type of something that I can't remember. Anyway, the job was done, my toilet does not rock or leak and I am a happy camper.
Description of Work: fix toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Pro-Plumbing Works LLC
We wanted to thank you for using our services. Toilets are our specialty because we fix it right & we take the time to make sure it lasts. In fact, we guarantee our toilet installs for 5 years. We are glad you were happy with our services.

Dr. J. Frederick B.
08/2014
1.0
plumbing
  + -1 more
I thought I took advantage of a good deal but when I emailed this company, they wanted to charge me and extra $175 for what I could’ve done myself. I refused to go through with it
Description of Work: Big Deal special for a Toilet Tune-up with Whole Home Plumbing Inspection

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
5.0

$55

Response from Pro-Plumbing Works LLC
Wow, you gave me two F's & two A's. We are sorry that you were not able to benefit from our professional plumbing services & that you did not read what the special offer or good deal included. You bought a toilet "tune up" for $55.00, which most plumbing companies charge just to come to your front door. The deal clearly states that it includes the mechanical issues inside the toilet. It is a real bargain! We have several satisfied customers that have taken advantage of that deal. That being said, we cannot remove your entire toilet, take it all apart, fix all the leaks & reinstall it for $55.00. As a doctor, you would know that, for example, a Botox injection is allot different than reconstructive surgery. Your toilet needs reconstructive surgery. By the way, it would have cost you only $75.00 more, not what you inaccurately stated above. Like you said, maybe you could just do it yourself.

Joan S H.
08/2014
1.0
drain cleaning
  + -1 more
My kitchen drain was clogged and had been for several days while we tried everything available. I contacted a local plumber who quoted me $194 plus $94 additional for every 15 min! When I balked he dropped to $174 flat fee. I then joined Angie's List and found a deal for $99. Sold! I was given a window of availability,so requested that aft,the next am or pm. they were to contact me by Wed. I heard nothing from the Pro until 12:01 Wed in an email. He said he could be there Thurs 8/7 at 8:30 and asked me to call him.I explained I work and could not do Thursday and requested Fri am, he said he could not do Fri but he could do Sat or Sun or Tues of the next week. I then explained our problem and how it was hard for us as we could not do it on the weekend. He then said it would cost way more! I replied no thank you. It appears to me that "drain cleaning" is not the same as freeing a clogged drain. This company apparently wishes to avoid the "deal" unless it is at his convenience! Buyer beware!
Description of Work: .
Rating CategoryRating out of 5
$99

Response from Pro-Plumbing Works LLC
Obviously, you've tried to get the cheapest price possible & then you think the world revolves around you? We gave you a price $75.00 cheaper than the cheapest price you could find, then you want us to drop everything else & send a service tech out on the day that you demanded. It was already clogged for several days. That is not reasonable. We gave you 3 options to come out at a time we both could do, but nothing would work for you. We even offered the weekend at the same price! You missed out on a great deal. Your loss.

Bonnie-Jeanne T.
08/2014
5.0
plumbing
  + -1 more
This is a rental property for me and I rely on the honesty and integrity of the contractors I hire. I turned to Angie's List to find a plumber and we are completely satisfied with this company and their service. The tenants were very pleased with the work, the professionalism, the punctuality and I am very pleased with the price. There is no doubt that I will use them again if something goes wrong with the plumbing at this house. I would highly recommend this company if you need a good plumber!
Description of Work: They cleaned a very slow kitchen sink drain, provided and installed a garbage disposal and kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Response from Pro-Plumbing Works LLC
Thank you for the great review! We have many "out of state" home owners that trust us to not only do a good job, but to treat their renters with respect. By the way, I also enjoyed your responses to Angie's questions!

JOHN H.
08/2014
5.0
plumbing
  + -1 more
Technician arrived as scheduled. Work scheduled needed to be a little more than originally thought and additional work had to be done to complete the job, but the quote was reasonable and was finished on the same day. Work was completed professionally and all was cleaned up when he left.
Description of Work: Replace washing machine valves and hoses and replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pro-Plumbing Works LLC
Thank you for your nice comments! I will pass them on to our tech.

Ethelene J.
07/2014
4.0
plumbing
  + -1 more
Plumber called in advance to let me know he'd arrive 15 minutes later than scheduled. He arrived at the stated time. completed work promptly and cleaned up the areas when he finished. I was stunned at the size of the bill - $400 - including $150 for simply pulling and replacing the faucet cartridge. Addendum: The technician did not break down the price on my bill. but the provider's response to my review clarifies that materials were $210.and hourly rate was approx. $75/hr. Based on these facts, I have revised my rating.
Description of Work: Installed 2 grab bars in the shower. Replaced cylinder in a leaky Moen pull-out faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Pro-Plumbing Works LLC
Thank you for the excellent review! We strive to provide a high degree of quality in our workmanship & always respect our customers homes. That being said, I noticed you thought our price was a bit high. Maybe my technician did not break down the pricing for you. Our service charge, is a one time fee of $50. That amount is what it costs to send out a stocked truck & a tech to a typical home. Then, for your job, we had to purchase & supply a genuine Moen cartridge & 2 stainless steel grab bars, of good quality. Those materials alone cost us over $160. So, on a $400 bill, minus $210 in materials & overhead expenses, leaves us with $190 for 2.5 hours work. That averages to only $75 per hour. Since we pay our 10 year + experienced plumbers a living wage, there is really not much profit on a small job like that. In fact, I think you won't find a licensed plumber with a good reputation anywhere close to that price per hour. I hope that explains things & we thank you for using our services.

Lynn R.
07/2014
5.0
plumbing
  + -1 more
Went very well, did everything as promised on the offer. Came on time and was very professional.
Description of Work: check the toilets and plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Ray W.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Victor called 15 minutes before arriving to say he was coming. I used an Angie's List promotion that saved me at least $100. He arrived on time and reviewed 2 extra options. I chose to replace my outside ballcock since it was rusted. The $75. price seemed fair and saved me an extra service call. Victor did his work quickly and professionally. It took about 2 hours to complete and he cleaned up after himself before leaving.
Description of Work: Installed and removed old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Marilyn R.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Fabulous. For the first time in this house in 3 years we could turn on the hose without getting sprayed on and water leaking everywhere. Chuck did a great job. As he was leaving ( after affixing his card to our water heater) he noticed the heater was leaking and offered to fix it immediately for a very reasonable price and gave us directions on how to clean up the mold safely. Will call him again for sure.
Description of Work: Replaced 3 outside hose bibs and fixed a leak in our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Brian H.
06/2014
3.0
plumbing
  + -1 more
Provider was over an hour late for appointment. When I called he had lost my contact info. Did not call or apologize for being late. I was expecting more than what I got for the money spent
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$79

Response from Pro-Plumbing Works LLC
I'm sorry for being 1 hour late. We strive to be on time, but sometimes unexpected things come up. I hope your happy with the 2 toilets we repaired for only $79.

Steven K.
06/2014
5.0
plumbing
  + -1 more
They did a good job. He called back to make sure things are okay. I got a coupon.
Description of Work: They replaced a Kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela K.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Installed as promised, also did a plumbing inspection on the rest of house. Service was excellent :)
Description of Work: Installed hot water heater on an Angies Big deal offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$679

James A.
05/2014
5.0
plumbing
  + -1 more
They fixed problems with our shower, both sinks, toilet in the hall bathroom, and a bathtub drain problem. The bathtub drain was the worst. They were fixing problems that the previous plumber left with bad fixes. The toilet the previous plumber had put a piece that holds the toilet in place on top of the old one which meant that the toilet slid around soon. The Bathtub they originally said they would dig through the concrete to fix the problem but changed their mind and did a band aid approach that stopped working in a few days. It seems that some roots got into the drain and blocked it up. After the first plumber left the roots grew back together and the drain stopped working. Other fixes on the sinks also went back to non working. This plumber came in and fixed all of the work the previous plumber messed up replacing parts where needed, using a jackhammer on the concrete to get to the tub drain and replaced it and found the real problem with the drain. When they left they cleaned up behind themselves and put the dirt and concrete over the hole and replaced the tile that was there before. They did outstanding service and we had them back for another problem and they went in two pipes on top of the roof where the other plumber only went in one. Our kitchen sink and washer drain are working better than they have for a long time. They did an outstanding job at a cheaper cost than our previous plumber. I am incensed with the previous plumber and will use this one now.
Description of Work: They fixed several problems including digging into the floor to fix a tub problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Christine C.
05/2014
5.0
home remodeling, plumbing
  + 0 more
I saw a small water leak behind the toilet in the master bath. Pro Plumbing responded quickly. The toilet had evidently been leaking underneath for a while because mold was present when the toilet was removed. The toilet was replaced, the floor and bathroom cleaned. Service was quick and beyond what I expected. I would use Pro Plumbing again without hesitation.
Description of Work: Replaced a leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john P.
05/2014
5.0
plumbing
  + -1 more
Pro-plumbing was on time and very professional. However we noticed that the toilet handle was sticking. We called for repair and without hesitation they replaced the handle at no additional cost. They were wonderful to work with and I would highly recommend them.
Description of Work: Installed a new comfort height toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Joe L.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Returned my call quickly and finished project in a very timely manner. Very professional!
Description of Work: Install new water heater, leaky valve and replaced main water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ava W.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Chuck is very professional, personable and reliable. He did excellent work and, when the toilet didn't work the way it should, came back with a smile and fixed it. In a timely manner. I would definitely use him again. Plus, Chuck is the owner of the company so you get him doing the work - not an employee.
Description of Work: New toilet, new water heater and changed out all valves on spigots and main water source. Re-plumbed drain under one sink and loosened both shower pulls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Pro-Plumbing Works LLC
I appreciate you both for using our services & thank you for the nice review. It was a pleasure working for you because you let us get the work done in one day & you understand sometimes mechanical things have glitches. Since it was just an obstruction in the water supply line, it was an easy fix. Take care & we hope to see you around town.

James C F.
03/2014
5.0
drain cleaning
  + -1 more
The provider was on vacation, so he sent a trusted assistant. He got it unplugged with about an hours work. The price was cheaper than what plumbers and unblocking services wanted to charge. I have a question. He only used an hour. Are the other hours from this special consider 'banked' that I can call on if need be?
Description of Work: I had a bathtub drain blocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Steven K.
03/2014
5.0
plumbing
  + -1 more
Did professional job and followed up to see if there were any problems.
Description of Work: Replaced kitchen faucet, cleaned aerators on two other faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michele S.
03/2014
5.0
plumbing, water heater repair
  + 0 more
I had the owner of the company do the work. He was extremely professional and did a great job. I would definitely use his services again.
Description of Work: Replaced rubber flaps in 3 toilets and checked for leaks. Also inspected hot water tank and garbage disposal. The deal was for 1 toilet. He charged me for 2 toilets so I got one for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Gayle J.
03/2014
5.0
plumbing
  + -1 more
Arrived a little later than expected, but was easy to reach by phone. Fixed two toilets that were working, but not working well.
Description of Work: Fixed two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from Pro-Plumbing Works LLC
Thank you for the excellent review. We were running about an hour behind that day & that's why we always call to keep you up to speed on our ETA. Let us know if there is anything else we can help you with in the future.

Robert A.
03/2014
5.0
plumbing
  + -1 more
The installation was done well. The plumber's cleanup was great. The plumber deliberately broke the old toilet into pieces and put them in my garbage can to enable me to easily put the wheeled garbage can at the curb for pickup on garbage pickup day.
Description of Work: Replaced old toilet with a new water efficient toilet that I purchased at Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pro-Plumbing Works LLC
We are happy that you gave us an overall grade of A for the work we did. I looked back at the invoice that day to check on the pricing for your job to make sure you paid a fair price for the work we did. I saw that we did install your new toilet with a new wax ring, bolts, shims & caulking. In addition to that work we installed a new toilet shut off valve for that same toilet. Also, we repaired a leak on your softener outside with some PVC fittings. All that for $200 was a real bargain. Thank you again for your patronage.

Ruby Renee Y.
03/2014
5.0
plumbing
  + -1 more
This time Pro Plumbing, Chuck, replaced 2 toilets and valves. Not only did he make sure that all the tile around the floor was clean and clear he cauked so that it looked brand new and no mess on the floors. He moved all the old stuff out to the curb and ensured me that the garbarge folks would pick it up. I am planning to replace kitchen counters and will have Chuck back to do the sink and faucets when I do. .
Description of Work: Replace to 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428540
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Pro-Plumbing Works LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Saturday: 8:00 AM - 12:00 PM

Pro-Plumbing Works LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Pro-Plumbing Works LLC does not offer free project estimates.
Yes, Pro-Plumbing Works LLC offers eco-friendly accreditations.
No, Pro-Plumbing Works LLC does not offer a senior discount.
Yes, Pro-Plumbing Works LLC offers emergency services.
Yes, Pro-Plumbing Works LLC offers warranties.
Pro-Plumbing Works LLC offers the following services: Plumbing Repair, Drain & Sewer Cleaning, Water Heaters, Faucet Repair, Moen, Kohler, Grohe, Toilet Repair & Replacement, Garbage Disposals, Complete Re-pipes, Sewer Repair, Water Softeners, Bathroom Remodeling, Water Audits, Pool Heaters & Pipe Repair, Gas Pipe Installation and Repairs
Well Pumps, Septic

Contact information

2341 Porter Lake Drive, Sarasota, FL 34240

http://www.thesarasotaplumber.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM
Saturday:
8:00 AM - 12:00 PM