I have worked with Jim for the last 10 years. For the first 8-9 years his services were excellent. He was prompt, responsive, and knowledgeable. However over the last year or so he hasn't been consistently showing up to clean our pool which has required me to chase him down. He also hasn't been responsive when I have called or texted to address my concerns. He has begun working contracts for some larger hotels and unfortunately this has affected his quality of work for individuals such as myself.
Description of Work: Pool Cleaning
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
Brennan T.
10/2018
5.0
landscaping, pool cleaners
+ 0 more
James handles the land and pool maintenance on my personal residence. He goes above and beyond to make sure my property is looking top notch. He is very responsive to my calls and gladly handles additional requests. Not only does he handle my personal property, he currently takes care of lawn and pool maintenance for all of my investment properties. He handles all the lawn and pool services for my single family rental properties. He also completes the monthly lawn and pool service for a condominium HOA that I sit on the board of. He is honest and gets the job done a very fair rates!!
Description of Work: Monthly Pool & Spa Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea S.
01/2017
1.0
pool cleaners, property management
+ 0 more
He stole my china, loveseat, chainsaw, etc. for the first year fine, however, since the house the pool was at was a second home and I wasn't visiting much he asked if he could lease, he had been checking on the property and I was paying him as a property manager, so I said yes, indicating it may only be for a year, he agreed - the home was fully furnished. I allowed it. He missed his rent payments and has stolen my china, love-seat, tools, and left the pool a mess when he left the property. I would not do business with someone who things it is alright to disappear from a property without paying there rent and on top of that stealing from the property owner. I am driven to reviewing him on Angies List, because he will not return my calls to discuss returning my property. My recommendation is to stay away from this pool guy, he is anything but professional or trustworthy.
Description of Work: Pool serviced and cleaned weekly.
Rating Category
Rating out of 5
professionalism
1.0
$200
Response from Pools By Mee
Never have stolen anything from anyone.. Discussing that scum use these websites too try and hurt individuals, poolsbymee has never taken anything from any of these people. Was found innocent in a court of law of any wrong doing of any kind.... Have successfully civilly sued these people and was awarded $97,000 in 2018.... Rotten people gotten what they deserved.....
Teri G.
10/2015
5.0
pool cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Christine K.
11/2014
5.0
pool cleaners
+ -1 more
Our pool has never sparkled like this. Always sparkling clean not a single complaint to be had.
Description of Work: Weekly pool cleaning and maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Donna F.
09/2014
5.0
pool cleaners
+ -1 more
He is okay! We had a rough start with him because of initial communication, but he has made up for that. Overall, he is a nice guy and has been better with responsiveness.
Description of Work: He takes care of our whole pool system: filter to chemicals. Our pool is 2 1/2 feet deep and maybe 6 feet long.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JoAnne F.
09/2014
5.0
pool cleaners
+ -1 more
Have used Jim most of 2014. He's been excellent and we are very satisfied with his service.
Description of Work: jim cme when pool in bad shape. prvious pool man had not cleaned filter or done the job he was being paid for monhly. Jim cleaened everything and has been very reliable since. We have an evening worker so womeone is home in the day to see. Jim has never stinted on the job and comes promptly when there is a problem. My pool is over 50 years old and is running like a pro. Thanks, Jim, finally we have a winner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Renee H.
04/2014
1.0
pool cleaners
+ -1 more
Called for estimate for pool and spa maintanence. We spoke and originally made a appt. for 9:30 am the next morning 4/8/14. James called later in day to change appt.due to another appt. arising,but assured he would show up after he picked up his kids from school after 4:30. He would call if he could come earlier. I gave James both home and cell phone numbers. At 4:45 I texted him and asked if he was still planning on coming,no response, at 500 I tried to call him,phone immediately went to voice mail,it's now midnite still he has not shown the common courtesy to explain his no show no call! Plainly he must not need any new accounts
Description of Work: Made appointment never showed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Pools By Mee
I honestly do not remember this situation. I do apologize for not keeping appt. I never have enough customers and would not purposely ignore anyone. I strive to be as professional as possible and deliver excellent service to all potential customers. Again I do apologize for not satisfying you. James Mee, Owner..
Sam S.
11/2013
5.0
property management
+ -1 more
I have been using Jim Mee for several months now and he is very reliable. He is there when he says he will be and always willing to answer any questions that I may have. I would recommend him to anyone who is looking for weekly maintenance for their pool.
Description of Work: Weekly maintenance for pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Suzanne K.
08/2013
2.0
pool cleaners
+ -1 more
Not satisfied with Jim's service.
Description of Work: He was supposed to be maintaining my pool.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$65
Response from Pools By Mee
Tried my best to please this customer. In my 9 years of buisness I have never dropped a customer or cancled sevice at any residence. This was a customer that I dropped from my list. Never paid me on time, residence was filthy. Deck and cage were filled with leaves and debris all over the place. (excessive) I feel this customer did not give an honest review but acted in a mannor not very perfessional. I love doing pools and consider myself a professional in the pool service and repair industry. Thank You, James Mee.
Robert S.
07/2013
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Just moved to the area and needed a pool service, Pools by Mee helped me with everything. I hired them to be my regular pool service and have been very pleased with the pride and work ethic Jim has shown on making my pool look its very best. I definitely recommend using Pools by Mee.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Pools By Mee
Great customer, Property always maintained properly. Always Pays his Bill early. Easy access to pool area, always neat and clean.
Celeste K.
05/2013
5.0
pool cleaners
+ -1 more
Jim is very professional and reliable. Does a nice job and follows thru with outside vendors like he did when we had a recent leak in our pool.
Description of Work: Weekly pool service including chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from Pools By Mee
Really nice people. Wonderfull customers. Always pays monthly bill in a timely mannor. Deck and pool area always clean and neat.
Andrea S.
03/2013
5.0
pool cleaners
+ -1 more
He showed up when promised. He text's me when the work is complete or if there is any problem. I even had an alert of a break in and he offered to check the property for me. And my pool sparkles!
Description of Work: He takes care of my pool and the landscape around my property. He keeps me updated on everything. He is extremely conscientious, goes above and beyond for his customers. I would recommend him unconditionally! Best "pool guy" around!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Pools By Mee
Thes are my favorite customers. Really nice people. Keep property really neat and clean. Always pay monthly bill in a timely mannor. Really nice too my children. I rate these guys a 10 or an A.
Suzanne K.
12/2012
5.0
pool cleaners
+ -1 more
It went very well. Very informative.
Description of Work: It was a Saturday morning, my pool had not been running for days. I deceided to do something about it . I signed on Angie's list and I found my new pool guy. Jim took the time to explain exactly what was going on with my pool. He stayed for about an hour and a day and a half later the pool looked 100 times better. If you are looking for a new pool guy, don't hesitate to call Jim. Suzanne
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Don H.
10/2012
5.0
pool cleaners
+ -1 more
I have been a regular customer for about three years and am very satisfied. he does a very good job, is fair and charges reasonable fees. What more cold you ask?
Description of Work: Jim performs pool service for me on a weekly basis. He has also done some minor repairs and replaced a pump motor and filter for me. Pools by Mee is the only service I trust to do my routine pool repairs and maintenance. He has also advised me and helped me select contractors for more extensive work like leak detection and pool resurfacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Don H.
04/2012
5.0
pool cleaners
+ -1 more
Every week Jim stops by and checks the pool, cleans, adjusts chemicals and services filter on an as needed basis. He is reliable, reachable by phone and is very good at keeping me aware of any issues with my pool.
Description of Work: Jim does my pool service and has for a couple of years. He does a good job and is always trying to improve his service and make sure I am happy and that I know about any pool issues ASAP. I recommend Pools by Mee for pool service without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$65
Bill B.
12/2011
5.0
pool cleaners
+ -1 more
Jim does a great job at everything he's supposed to do, plus provides value added service on other things he notices, which really isn't part of what I pay him to do. Jim has the "old school, work ethic". Jim' been taking care of our pool and lawn for the past 6 months - since we purchased our home. Jim was recommended by the sellers of our house, who have been using Jim to take care of their other properties for at least the past 2-3 years. If you need someone to take care of your lawn, pool, or both, call Jim for an estimate, you,ll definitely be pleasantly pleased by the bang you'll get for your buck!
Description of Work: Removed and installed a new pool pump. He also performed weekly pool maintenance, and lawn service as needed.
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Service Categories
Pool and Spa Service,
Property Management,
Landscaping
FAQ
Pools By Mee is currently rated 4.3 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Pools By Mee accepts the following forms of payment: Check,Financing Available
Yes, Pools By Mee offers free project estimates.
Yes, Pools By Mee offers eco-friendly accreditations.
No, Pools By Mee does not offer a senior discount.
Yes, Pools By Mee offers emergency services.
Yes, Pools By Mee offers warranties.
Pools By Mee offers the following services: Residential and commercial pool & spa services Pool and spa repair specialist, Property maintance, landscaping, Weekly service.....