Nelson Pool Company

Very happy with pool and deck renovation! Pool looks great! Each of the on-site crews were timely, courteous, diligent and professional. Interaction with owner and office personnel was timely, courteous and helpful. Will recommend Nelson Pools to anyone that needs pool work.

I called several times to arrange appointments but the coordinator didn't follow through, did not call back and the estimator did not show up for scheduled appointments.

The owner came out and gave me a no hassle-bid, explained his process, and communicated with me immediately when I had questions. The crew came in as scheduled, were very efficient, and knew exactly what they were doing. They made sure to cover everything that needed covering and cleaned up after they were done. My pool looks fantastic and they did not skimp on materials so I know this will last as long as I own my home!

Nelson Pool Company is best-in-class. They showed up either on time or early for every appointment. The owner Nelson checks on his crew's work. The communication from their office staff was fantastic! Nelson has different crews for each part of the job...each crew is trained to do their assigned task with excellent quality. We are thrilled with the final product and the entire experience. You'll receive everything in writing...there was no confusion on our end about the process, the cost & the schedule. Thank you Nelson Pool Company!!!

Nelson Pool Company is a top-notch team from the top down. Mutual patience, timely response, and 100% dedication in ensuring an overall great product was priority #1. The team took the extra time to explain the process, pros and cons on choice materials, rationale on installation recommendations and schedule, and respect and care for your property. We highly recommend Nelson for your future needs!

Nelson Pool Company is outstanding! Our in ground pool had many mineral stains for years and years. Nelson suggested that an acid bath and proper post maintenance would take care of the problem. We also wanted to have automatic overflow equipment installed, so we wouldn't have to do it manually. We also need a new entry hand rail and strong ladder. Nelson's company did it all. His cost estimate was reasonable and competitive. His crew was a delight! They were professional, friendly, knowledgeable and clean working. The project too two days and the results are incredibly good! The stains are gone, the water sparkles and the new equipment looks great. Nelson is truly brilliant about pool equipment and service! We highly recommend him and his crews for any and all work on your pool. We think he is an exceptional, highest quality pool contractor. You will too!

Nelson Leak Detectors arrived at designated time. Performed leak detection in and around pool. Sealed leaks which were many! I highly recommend Nelson Leak Detection!

Nelson came out the same day we called to measure our pool for a permanent crack repair and resurfacing. His company had previously investigated and made temporary repairs to our leaking pool. Nelson spent over an hour with us explaining what he would do and emailed us an estimate including the cost and a detailed description of the work within a couple of days. We got estimates from three other pool companies. His estimate was close to the others, above average, but not the highest. He came out a second time and made some minor adjustments to the contract as we requested. Within a week of signing, his office manager called to announce that they would begin work in a few days. It took them only one week (from emptying the pool on Monday to refilling it on Friday) to: repair a six-foot crack with staples, hydraulic cement and fiberglass netting; repair loose coping tile; prepare the pool by chipping away the previous surface as needed, acid washing and bond coating; and plastering with mini-pebble. Each day, a variety of technicians worked methodically, demonstrating knowledge and efficiency in completing their tasks. Nelson visited the sight occasionally and made sure his standards were met. Chris, his “startup technician” was equally dedicated, so much so that we decided to retain him for weekly pool maintenance. I wholeheartedly recommend Nelson Pool Service. I was glad to find Nelson and his staff as personable, reliable, and talented in every aspect of our project.

Nelson’s crew of two was able to come out within just a few days of my phone call to determine the source of the leak and make repairs. One man donned a mask and snorkel and carefully examined my entire pool. He used a syringe containing a blue dye to determine where the water was escaping. His partner prepared pieces of a clay-like epoxy to fill a large crack and a few other locations they found to be leaking. They completed the job within 2 or 3 hours and I paid them on completion. My pool had been leaking for a week or two at a rate of one-half to one inch per day. I have kept careful watch of the water level since the repair was made. The leaking has stopped completely and I now only need to add water to make up for evaporation. My paperwork from Nelson Pool states that the repair is not a permanent repair and is warranted against further leaking for 30 days.

Nelson Pool personnel were very professional and had a high degree of integrity. The final result was excellent and it came in within budget.

Arrived right on time, very thorough inspection and repair.

Wonderful he was prompt

I found the owner very knowledgeable. Explained things well. When we had difficulties on the the control of the pool at the beginning he was able to come back. His workers has high quality job. I am confident that they really got everything inspected. I have confidence on their quality and workmanship.

Great job, well done, professional, great teamwork!

It went very well. I would highly recommend them.

I wasn't terribly impressed. They got the job done but for the amount I paid it was not as nice as I expected.

They are awesome, really good guys. I had a few more estimates but went with these guys based on the owner and how impressed I was with him. He was able to give me an estimate after looking at my pool and taking just 10 minutes to sit in his truck and get a quote drawn up. He was able to explain everything to me very well, better than the other companies I got quotes from. He also suggested a different finish than I was originally considering and it turned out great The owner came out at the end of the job as well to make sure everything was done correctly and to my satisfaction

It went well, highly recommend

t was great. Highly recommend

They did a good job and very responsive.

We purchased our home with an existing pool that was leaking. I fought with the cracks in the skimmers for three years and finally chose Nelson based on excellent reviews on Google. Nelson responded quickly to my request for quotes, gave me a work date, and arrived to perform the work as promised. The work was well done and cleanup was excellent. All I had to do was write the check.

Worked perfect. As represented.

I liked that they were on time, gave me a treatment report and also called me on the voicemail, and then I had all the questions and they were responsive and answered to all my questions.