Lumical, established in 1987, is Greater Sarasota’s trusted Landscape Lighting Company. For nearly three decades Lumical has been providing superior lighting solutions backed by one of the very best warranties in the business. If/when the time comes to lean on your warranty you can trust Lumical to be there. Lumical provides exceptional lighting solutions to projects and budgets of all sizes. Lighting solutions include: Landscapes Architecture Docks Hard-scapes Underwater Screened Enclosures Dynamic Color Changing. We also service ALL existing landscape lighting systems! If you want it lit, we can light it!. License # ER13014764. Additional phone number: (941-587-3745). Additional email: sales@lumical.net.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Landscape and General Outdoor Lighting; Landscapes, Architecture, Docks, Hard-scapes, Under-water, Screened Enclosures. If you want it lit, we can light it! We also Service ALL existing landscape lighting systems!
This company will ROB YOU BLIND!!! They came to my house and gave me an estimate to add additional lighting. After they came out to add the additional lighting, they did something to my wiring and voltage of my already existing lighting!! Thousands of dollars spent and my home is darker than it was before they came out originally. The only fix they can come up with is to charge me more money!!! DO NOT WASTE YOUR TIME!! I'm reporting them to the BBB and telling everyone I know. Customer service is horrible!
Description of Work: Wanted additional lighting to my property
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from Lumical Technologies Group Inc
I am extremely disappointed that we were unable to provide a level of service that met your needs. For decades we've strived to do what's right by our clients, many of which we consider family now. As a result we've established lifelong partnerships, partnerships that we cherish and that are essential to the longevity of our business. Our customer centric philosophy is the heart of our operation. That philosophy guides the decision making at every level within our organization. We take your comments very seriously. We will use your feedback to once again reinforce the principles that have greatly contributed to the success of our organization for the last 30yrs. As we did with your home, regretfully and from time to time we find pre-existing issues during the course of a project that our clients are unaware of. Particularly with aging systems and/or when someone has applied a "band-aid" to solve a problem, or worse to cover up a problem. While we empathize with clients faced with the undertaking of having these problems corrected, unfortunately and in many cases it comes at a cost unforeseen at the beginning of the project. In an effort to minimize the financial impact however, we do strive to provide a fair solution below market value where possible to reduce the burden. Mrs. [Member Name Removed], we are sincerely apologetic that your experience with Lumical wasn't favorable, and that we were unable to provide resolve to your problem. Nonetheless we thank you for your feedback and we wish you all the best.
Thomas J S.
02/2017
5.0
landscaping, lighting
+ 0 more
Great! The work itself wasn't a really big deal but Colin from Lumical was excellent to work with. He phoned when he said he would and, when he was delayed getting here, he called again to update me. Very much appreciated. The timer was in a locked box and I had no key. No problem. He came out, reset the timer for me and left a new box key. I've always loved the lighting system and now I know their after market service is terrific too. Highly recommended.
Description of Work: I bought a house with their system but needed to adjust the timer. They did that.
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Service Categories
Landscaping - Lighting,
Lighting,
Landscaping,
Decks and Porches,
Pool Sales Construction and Installation,
Patios,
Energy Efficiency Auditing,
Fountains,
Signs,
Holiday Decorating,
General Remodeling,
Interior Design and Decorating
FAQ
Lumical Technologies Group Inc is currently rated 3 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Lumical Technologies Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lumical Technologies Group Inc offers free project estimates.
Yes, Lumical Technologies Group Inc offers eco-friendly accreditations.
No, Lumical Technologies Group Inc does not offer a senior discount.
Yes, Lumical Technologies Group Inc offers emergency services.
Yes, Lumical Technologies Group Inc offers warranties.
Lumical Technologies Group Inc offers the following services: Landscape and General Outdoor Lighting; Landscapes, Architecture, Docks, Hard-scapes, Under-water, Screened Enclosures. If you want it lit, we can light it! We also Service ALL existing landscape lighting systems!