DNA Air Duct Cleaning

They did a great job cleaning the ducts from the vents to the attic plenum boxes. They verbally guaranteed cleaning the ducts would fix our problems with the mildew smell. What they didn't tell us is they can't clean the plenum ducts in the attic which connect the main plenum to all of the other plenum boxes in the attic. Once they finished cleaning the ducts, the smell persisted. We had them come out a 2nd time but this didn't help. We asked for feedback from the owner, and was told we needed to replace the plenum boxes. We had an AC company inspect the system and they confirmed the plenum boxes and plenum ducts needed to be replaced. What we found is that if you have mildew in your vent lines, it's probably in your plenums and plenum ducts as well, which they don't work on. It would have been great to know this up front. It feels like we threw money away since the AC company could have resolved all of this in one trip.

Wanted to change connection dryer to wall because hot air was released in the laundry room. First he said he has it then asked for duct tape. He ended up taping it!!! Also the sanitizing process ???

Very well, I was very satisfied with their professionalism. They finished the job and cleaned up afterward. Very polite. I would recommend them.

They did a very good job. They're very fast and very professional.

Service was great. Very professional and staff are friendly. Will definitely recommend

They were very quick to respond and professional. Who ever works in their office was amazing and their technician was very kind to explain everything before they started. I will absolutely use them again and have already referred them to friends.

Professional crew, very thorough evaluation, did great work and left the place clean. I feel they went above and beyond, they even went and got me a filter, and spray painted the vent covers. Will recommend if I have a chance in the future. Will use again for sure. Thank you

Team did a fantastic job cleaning and very professional.