Certified Appliance Repair Services

Samsung 18 cf Top freezer refrigerator/ freezer, 3 years old (2 years out of warranty). Freezer section is cold, but not really freezing cold at maximum output. Certified tech disassembled parts of the refrigerator, test probed and reassembled. After 45 minutes, Certified tech declared that the compressor needs to be replaced. Cost: $985 plus tax. A new Samsung refrigerator -- same exact model -- costs $900 today at Best Buy. The tech knew all this up front and said as much during the visit. So, I was handed a repair estimate and a bill for $89 covering the tech's visit. Certified's repair cost is ridiculous, outrageous price gouging (I checked Samsung compressor replacement part cost online, labor costs, etc.). I am convinced Certified is running a scam the goal of which is not to repair appliances, but to collect a profitable $89 per visit, regardless of whether or not someone is dumb enough to accept and proceed with Certified's insanely overpriced work, and that's assuming the tech is even competent enough to perform it. You be the judge. BTW, this is not a "fake review from a local competitor" as Certified's business owner replied on a negative Google review of this same outfit. Shame in YOU!

Good, quickly found the problem and corrected it.

very well, knew what he was doing .

Polite professional value at speed. From first phone call to fixed in under 2 hours. Will hire again.

Chelsea who sets up the appointments is very pleasant, professional, pleasant to work with. John was the serviceman who came to my home. He is also very knowledgeable, pleasant, and helpful. This is a family owned business and they care about there customer service. I will recommend them without hesitation.

Excellent. Immediate callback. Came, ordered part and fixed next

He was very professional, efficient and cleanly. He did a good job and got it fixed in timely fashion.

Great experience! Technician was prompt, professional, and very friendly. Explained our problem and fixed it for around $200, great price! We are extremely happy with Certified Appliance Repair and will definitely recommend them and use them for any future services.

Exceptional!

Prompt. Nice tech. did a good job. Had another company in earlier that didn't do the job. Took time to listen.

They were very good in top of the other companies. They showed up on time and he came after to fixed everything.