Aqua Plumbing & Air

Stay away from this company by all means. They care for one thing which is money. After paying them $537 for 1.5 hour of work they decided to charge me another $172 for looking at the water pipeline on another property, when I mentioned to them this is greedy they responded that there is a service fee for the company + diagnostic time which was 5 min even though I paid them $537 dollars at that time. This is greedy and I hope you'll make your home work before contacting them. Make sure you know the exact amount of money they are going to charge you before you start working.

It went well enough and was completed in an hour but then the bill came. $300 for an hour of work. If you enjoy burning your cash then this is the company for you.

They are always professional and are very fair with their pricing. I would highly recommend them and I would hire them again.

They do a great job. I would highly recommend them.

Always terrific! They always do a follow up call, always on time and professional. I have dealt with them for 8 years and I have not had any problems with them. People should try this company.

They were here right away after I called and they had it fixed the next day even though they had to order a part! I really appreciate that they always call ahead and always follow up to make sure that I'm happy and satisfied. They even mail me a paper statement since I don't use computers!

They did a very good job - brought A large rig to dig the trench in the center of the shell driveway, ran the Line to the house, and corrected a Few minor problemd with the house connection. After inspection they Made the driveway look like it did before the trench was dug. Highly recommend.

You people should be ashamed of yourselves for being rip-off artists. I could so easily been intimidated into paying a ridiculous bill when all I called for was an estimate. "Tom" showed up at my house and gave me an estimate on a new water heater that seemed way too high. I had already arranged for another company's estimate and said so. "Tom" said, "In that case, it's a $99 service charge." I said there was no way I was going to pay that, since the Aqua website says "free estimates" all over the place. "Tom" said, "Then I'll have to call the company" which he did, even AFTER I showed him the Aqua website "free estimates" on my computer. He continued to argue with me but finally "Charlie" the Service manager said to drop it. I WILL NEVER EVER CALL YOUR COMPANY AGAIN FOR ANY REASON. IT IS DESPICABLE THAT A COMPANY REPRESENTATIVE WOULD DO THIS and I hope others steer clear of you. The water heater was since replaced by a very professional person who charged $400 LESS than the ridiculous price "Tom" quoted me.

They did a good job. I would use them again.

Done quickly; valve selected interfered with a downspout positioned next to the spigot.

No mess left over from installation. Excellent quality work done.

It's our usual guy. They did a lot. Compared to the other companies they're very good. Quality is excellent.

We are on contract with them for twice a year. They leave the area clean.

We have an annual contract with them, so they come out twice a year. They left the area clean for us. The workers were very cordial. I follow them around and they always explain what they are doing.

The repair was made and the job done professionally.

Outstanding, in every respect; Beginning with the initial contact from the sales representative -who provided me with a detailed analysis of our requirements, a highly-competative estimate for a complete turn-key job, and an installation performed with a speed and efficiency that only well-trained, highly skilled professionals can provide. Although this work was performed on my personal residence, I am a retired General Contractor with 35 + years of experience working with the building trades - including MEP subcontractors from all over the country, both large commercial and complex residential projects. I know professional competence when I see it, and Aqua Air and Plumbing's performance stands as one of the most rewarding professional experiences that I've seen to-date. To that extent, I would highly recommend Aqua Air and Plumbing to anyone and everyone interested in receiving a competitive estimate/price with quality workmanship and professional performance. (PS...this is the first time I have ever offered an unqualified recommendation for a subcontractor. Ever. )

Very well. Showed up on time, very neat, and courteous.

After they provide the service the guarantee is to short .

We called other companies that dealt with Carrier, to see if they had the right part. Mark from Aqua came out the next day and determined the motor was just fine, but our system just needed a few pounds of gas / coolant. The cost for the service and labor was under $200. Needless to say, we will not renew our contract with Cool Today, and if we need anything for our home we will call Aqua. They are honest and smart.

I have always had a good experience with them. I used them twice for electrical services, after getting a great newsletter from them. They are on time, communicate well, and I have always had good interactions with everyone.

I think their service is good, but they are expensive. I have a service contract, it runs out in a year. They need to lower their prices.

We have a contract with them. They've taken care of us since we've moved here. We're very happy with them. They have kept us under contract and they honor their contract. We had our air conditioning break down totally and they honored it and they have replaced the unit because it just totally broke down. We have one of those units where it takes the moisture out of your house. Our house, we've got it so sealed up that we were actually growing mold. So, they got us that kind of unit. They take care of it and they maintain it on a regular basis. They let me know when it's time to come and take care of it. Everything is all taken care of. We like their services. When our air conditioning broke down, they came out that day.

I know that everything was in order. They did what they were supposed to do.

I know everything was in order. They did what they were supposed to do.

Our first call to Aqua was for the AC system not cooling any part of the 3 zone house properly. They determined that our AC unit needed additional Puron and that the system was leaking and recommended it be replaced for ~$14,000. I paid their bill, but then hired another AC firm who correctly diagnosed and repaired the system at a total cost of $749. Nearly a year later and the system has been running without a hitch. On a 2nd call to Aqua re: one zone not operating properly, they diagnosed a zone damper had a stuck solenoid and it cost $193 for them to unstick it. Two weeks later, the same problem occurred and this time they charged $159 to repair "a sagging main line". A third time, it happened again and air flow stopped completely. The "repairman" they sent out did absolutely nothing to remedy the problem except to charge me again. Another repairman was dispatched a day later and finally a new damper unit was installed. So in total I paid Aqua ~ $600 for a new damper that should have been done on the first call for half that amount. Mistakes do happen but what upset me most is that their Customer Service dept insisted that I pay them for the repairman who did nothing to alleviate a problem that they had ample opportunity to correct. The least he could have done was to manually operate the solenoid actuator to open the damper and then pin it there.