ANDERSON ASPHALT & CONCRETE

After reviewing our needs for asphalt repair and resealing, Anderson Asphalt submitted a contract for work which was approved by our condo board. After a walk-around of our development, Anderson included 4 tons of asphalt to repair certain areas, came out to line those spots with spray paint and eventually patched several of them. The asphalt needed to settle for a month, we were advised, before sealant would be applied. However, they left 2 very conspicuous areas that were lined for repair but left unpatched. They just seemed to forget about these. When they were reminded of the unfinished areas, which they were unaware of, Anderson said the repair would require more tons of asphalt and more money. However, Anderson evaluated our parking lot before they submitted the contract so the areas needing repair which were already lined by the company should have been included in the patch repair without question. After many calls and reconciliation, Anderson came out weeks after they started the initial work and patched the lined areas that were left undone. That done, and waiting more time for settling, Anderson resealed the asphalt. That part went smoothly and the company even accommodated the condo board by leaving one area unfinished until two owners who were away could move their cars. However, after that, more problems: the company's line machine broke and everything was put on hold for several days. When the lining was done, they were crooked and the company lined parking spots and numbered them incorrectly. A board member learned that the employees doing the lining were new. It showed. When Anderson came back to repair the lines, they just rolled over the incorrectly lined areas with sealer which was a different shade than the original coat. Anderson came back and tried to address the many complaints about workmanship, but esthetically, the job wound up looking very poorly done. Anderson's Jeff Evans was very pleasant to deal with and did his best to remedy the ongoing set backs and disappointments. However, it is my opinion that the entire job was sub par and D-rated. Being the board member who recommended Anderson after an extensive review of their web site, I was extremely unhappy. I even posed the question, "Would Anderson feature pictures of our condo's parking lot on their website for marketing purposes?". I am pretty sure Anderson wouldn't because it wouldn't be good for new business.