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American Drilling of Sarasota, Inc.

Wells and Pumps

About us

American Drilling has been in business for over 30 years. We offer 24 hour repair service.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Install Water Wells, Pumps and Tanks Repair Water Wells, Pumps and Tanks Irrigation installation and repair Water Treatment systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
7%
1
21%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
3.9
responsiveness
4.0
punctuality
3.8
Showing 1-14 of 14 reviews

Paul D.
08/2020
1.0
wells
  + -1 more
Do Not Trust this company. I had them come over to give me an estimate. They were outrageously expensive, said it would be 8 weeks, and take 5 days to install a simple residential well. At the time I thought this might be standard so I didn't refuse, but planned on getting other estimates. I did not pay them a penny yet they ran out and purchased a permit - which blocks any other company for getting one. Now they are threatening a lien on my home if I don't pay them $150 for the permit. DO NOT TRUST THIS COMPANY
Description of Work: Well Drilling Estimate

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Robert C.
01/2020
5.0
wells
  + -1 more
They great.. I had used them many times
Description of Work: repair well
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
09/2015
1.0
wells
  + -1 more
They came out and told us that it was illegal to replace pipes and we needed a well. We gave them a deposit and they put in a well. The son said that we never needed a well, and he didn't know why we had his dad put in a well. There was absolutely nothing wrong with the other well that we had, and there was nothing illegal about replacing pipes, so they just out-right lied. They took us to court. We talked to other people and the Better Business Bureau. They did a lot of damage to the property. They damaged a fence and the gate, and took down trees in the neighbor's yard. They trespassed. They didn't finish the job, so we now have permits to be done. We had to get somebody to clean up the yard, and we had to put the fence up. They lied to the county too, they told the county that the well didn't work. What they did was fraudulent. There are 3 disputes on the Better Business Bureau.
Description of Work: We used American Drilling.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,400

Robert B.
08/2015
2.0
wells
  + -1 more
1. One month late. Cost us $1800 for County water to irrigate complete new landscaping while waiting for well water. 2. Cost $850 to clean up after well drillers. 3. When I withheld $650 from total bill of $7000 as partial compensation for late and sloppy, the owner called screaming threats. Seemed potentially unstable, possibly dangerous. I paid $650 balance to get away from him.
Description of Work: Drilled well at residence and hooked to existing irrigation system

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$7,000

Carol B.
04/2015
1.0
wells
  + -1 more
We were initially without water and contacted a local company who services our salt system and also repairs and installs pump motors. He saw that our motor had burned up. He installed a new motor but when he turned the system on, the well worked and pumped water but there was a hissing noise. He dug down and discovered a corroded pipe. Since replacing the pipe was beyond the scope of what he does, he suggested we turn off the system to avoid burning up the new motor and recommended that we call a well driller. Initially we called a driller that is out of county, who declined due to distance and a very full schedule. We called American. Bucky came to the house and told us that it is illegal to replace a pipe and told us we needed a new well. he looked at the corroded pipe. He never looked for or inspected the well. My husband and I believed him and signed his proposal for a new well. What he told us was absolutely untrue. We, unfortunately gave Bucky a $1625 deposit. From then on, we dealt with Paul, Bucky's son, vice president to the company and field superintendent. When the county explained that we needed a variance, due to lacking set-backs, they tried to charge us $700 more. American didn't let me know when they were coming or even announce when they were working on the well. One day they worked for 1 1/2 hours. To my knowledge, they never put in an 8 hour day. We didn't have a functioning well for 8 days! They didn't seriously look for the old well until the new well was drilled and they were ready to connect. When they did locate it, Paul stated to me with a swagger "So, you hired my father to drill a new well and there's nothing wrong with the old well." The he back-tracked and said "It's only 67' deep." According to Sarasota County, we would not be required to replace a functioning well due it being 67' deep. Paul wanted to concrete the old well on 4/6. I postponed with the inspector from the Board of Health until we could have an independent, local well driller access the old well. Artesian Wells tested the old well with a portable pump and found it to be fully functioning. Pumping is completely adequate. The county has now denied the permit, since the variance had been issued based on false information from American Drilling. In addition, they entered our property through a vacant lot behind our home. The owner states that he did not give American permission to do so. American left deep ruts, cut down trees and pruned shrubs there. Bucky had stated that they would roll back our fence but we would need to re-install. Our fence was cut, trampled and damaged beyond repair by their equipment. They also backed into another section and destroyed posts in the process. A large portion of the fence was replaced one year ago. In addition, the yard was left with debris strewn and a pit around the pump. American placed a lien on our home and filed in Small Claims Court. County officials state that this was done without American doing their completion report. They demand the additional $1850. The well driller which offered a 2nd opinion stated that replacing pipes would have cost about $300. We were charged $3450 for a well that we didn't need. Now the county requires that we concrete it and use the old well unless the state grants a variance. I will seek the variance since eventually we will need a new well. If someone builds on the lot behind us, it will be even more difficult to find a spot to drill. One well will need to be plugged. We will likely need to pay another well driller to do so. The 2nd opinion driller only charged $100. We are facing the following charges in addition to what we've already paid: $450 to concrete a well $400 + $50 for permit $150 for variance $75 for water testing $1000 to replace back section of fence $1000 to clear, rake, sod and seed back and side yard $1825 balance to American Total including what we've paid to American and for 2nd opinion: $6225 This is for something not needed. Pipes would have been $300. Now we have no privacy and property open to trespassing and possible theft. Thank goodness for helpful Board of Health staff and two honest well drilling companies. One offered invaluable advice. The other offered a 2nd opinion at very low cost. I can recommend two other well drillers but absolutely would not recommend American.
Description of Work: Drilled a well.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,450

Response from American Drilling of Sarasota, Inc.
We were contacted by [Member name removed] to provide her with an estimate on a new well. She was without drinking water for her home and she had a company (Water Doctor) try to install a pump but it did not work and they told her she needed a new well. Upon her call for a new well (for which she called another driller first Pruitt from Tampa who recommended our company) we went out immediately and she signed a contract to drill a new well and plug her old well. Our policy is to collect 1/2 down in order to pull permits and purchase all necessary materials. We immediately pulled permits and set up an appointment with the health department. We contracted with [Member name removed] to install a 4" Galv Steel well which is the norm in this area. American Drilling can drill both Cable tool (galv) wells and Rotary (PVC)wells. When a drinking water well is sold we do not know where the well will be placed until after a permit is submitted and an inspection is done with the health department. A well with inspection takes typically 1 week to complete. At no time as she stated did we tell her that replacing a pipe in a well is illegal and that we were required to replace the well. [Member name removed] at no time called for a service call or a crew would have been set out to look at her well. She called looking for a new well since the Water Doctor has been unsuccessful fixing her existing well. After that inspection it was determined that the owner would need a variance (special permission to be closer) and the well would have to be drilled rotary. This method is more expensive due to the fact that we must have 2 drillers instead of one and more materials are required. We contacted [Member name removed] and informed her of the change and the extra expense this would entail which we did not even pass on to her. In the meantime we had already moved a cable tool rig into place at her home waiting for the permit (so she could have water in her home as soon as possible) when we found out we needed to change to Rotary construction this was at the end of the day Friday 3/27/15. On Monday 3/30/15 we received the permit and brought the Rotary Rig in and began drilling. We make drinking water a priority and have tried to bend over backwards to please [Member name removed]. The shrubs were pruned and the fence removed for access again all of this was done at no extra cost to [Member name removed]. She was aware she could have hired tree trimmers and a fence company to take her fence down and replace. At all times she was aware of our work onsite and called The Health department, our office and owner numerous times a day. We scheduled the plugging of the old well at the same time we were drilling but it was not where [Member name removed] stated it was located. It had to be located and plugged because this is part of the stipulations required by the Health Department. We spend hours locating her well at no extra cost. At no time did I Paul Milum tell her that there was nothing wrong with her old well. The old well is from the 1970's and is a 3" well made of black steel and is only 63' deep. When we went to plug the old well she refused and canceled directly with Pam Bonsall (the health department inspector). At that time she was told by the inspector that she must plug the old well and would not be allowed to keep it. She was informed by Pam that she has 90 days to complete this and since she has refused to let our company plug the old well there is no way the Health Department could require our company to complete. All of our paperwork has been completed. The new well is a PVC cased well in another aquifer and further from the existing drain fields. The health Department has recommended she keep the new well since the well standards are much higher today. We have taken the time as well as Pam Bonsall (Sarasota County Public Health Inspector) to explain to [Member name removed] why keeping the new well and plugging the old well is necessary. We are extremely upset by the untruths [Member name removed] has stated in her letter and how she has accused us of misleading and taking advantage of seniors. Our Company has been family owned for over 30 years and we are one of largest in the area. We did not build our business for this many years by misleading customers or taking advantage of seniors. We have done it through good customer service and bending over backward to help (especially people without drinking water, which by the way she now has) accommodate the needs of our customers and complete the job at no extra cost to make our customers happy. The yard at [Member name removed] home is not a pristine yard we have pictures showing a back yard full of roots and appliances and collection of other items and in her letter she is saying it would take $1000.00 to fix. This is the condition it was in before we began our work. The health department Pam Bonsall is a witness to how difficult it was to locate the well on her property due to the roots, old grills and metal. A test pump attached to an old well for a small period of time does not automatically mean the well is good or that the quality of the water is acceptable. It is highly convenient for [Member name removed] to now say the well could have been fixed for $300.00 after the fact. American Drilling located the old well not artesian or Water Doctor. We spent half a day looking for the old well because it was not anywhere near where she thought it was. It then took us a full day with a backhoe to dig up the job site in order to locate the old well. At no extra charge to her. The cost of this work alone of locating her old well is at least $1,200.00. We have placed a lien on [Member name removed] home and have filled a lawsuit to collect the balance owed. We have gone above and beyond to work with [Member name removed] and still she is unwilling to resolve the matter. Our work is complete and as out contract states which she signed we are due the remaining balance. We are truly sorry that we are unable to resolve this matter but there are times when some customers are unwilling.

pam L.
02/2015
5.0
wells
  + -1 more
unknown
Description of Work: Installed irrigation well

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Jean G.
12/2014
5.0
wells
  + -1 more
It went beautiful.
Description of Work: They put in a new part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

letitia Z.
09/2014
5.0
wells
  + -1 more
unknown
Description of Work: Installed an aerator and salt system for whole house on a well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

David G.
06/2014
5.0
wells
  + -1 more
unknown
Description of Work: put in a well for me. Excellent company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mark L.
03/2014
5.0
wells
  + -1 more
Everything went well. There were a couple small delay's for the weather and the supervisor's health issues. Over all they were very professional and easy to deal with and I would definitely use them again and highly recommend them.
Description of Work: Installed well and pressure pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,800

Edwin B.
07/2013
5.0
wells
  + -1 more
I called in the morning and they sent someone out right away. This was one of those things that an expert could spot and fix right away, and these guys were experts. They fixed the issue and it was right back up and running. Even thought it took some time to drain and fill the tank, they didn't charge me because it was an easy fix. (I think they cut a break because we're so close to their shop). At any rate, I highly recommend them and if I have any issues with any of the 4 other pumps on the property, these are the guys I'm calling!
Description of Work: Drained and refilled pressure tank and adjusted pressure. My pump was cycling on and off repeatedly and I thought it was going to die because of all the stopping and starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
06/2013
5.0
wells
  + -1 more
There was a slight delay in starting due to a tropical storm. The crew was very professional and explained everything they were doing. They did a great job cleaning up.
Description of Work: drilled well and connected to irrigation system already in place

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Mary H.
06/2013
5.0
wells
  + -1 more
American Drilling of Sarasota's price is the best. They were very explanatory about the different layers of everything that they have to go through. Their customer service is fine.
Description of Work: American Drilling of Sarasota gave me an estimate to install a well for me. They are still doing the job at the moment.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Mike H.
03/2013
5.0
wells
  + -1 more
Overall, they have been very helpful and professional. The work has been great so far.
Description of Work: They are in the process of installing a well in our property. They drill wells for irrigation and drinking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4435 Independence Ct, Sarasota, FL 34234


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps

    FAQ

    American Drilling of Sarasota, Inc. is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    American Drilling of Sarasota, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, American Drilling of Sarasota, Inc. does not offer free project estimates.
    No, American Drilling of Sarasota, Inc. does not offer eco-friendly accreditations.
    No, American Drilling of Sarasota, Inc. does not offer a senior discount.
    Yes, American Drilling of Sarasota, Inc. offers emergency services.
    Yes, American Drilling of Sarasota, Inc. offers warranties.
    American Drilling of Sarasota, Inc. offers the following services: Install Water Wells, Pumps and Tanks Repair Water Wells, Pumps and Tanks Irrigation installation and repair Water Treatment systems

    Contact information

    4435 Independence Ct, Sarasota, FL 34234


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed