All My Sons Moving & Storage

Late and slow very talkative movers creating more time on the clock truck was extremely large for the job a whole scam .less than 3 miles from one house to the other 43 ft truck

With the greatest of ease. Robert, Manace and Mickey were great. Thank you

My elderly father , 93 years old, called this company to move his bed and 2 dressers about 2 feet. He was quoted an hourly rate. They charged him almost $400. for a maximum of 20 minutes to move 3 pieces of furniture! When I called to complain, Diana only said that they have my father on tape agreeing to the price. WOW!! BUYER BEWARE!!!

Unethical! I was quoted a price and once the truck was loaded I was told it had tripled and they weren't going to unload it until I paid in full. I was told by the mover that it was a common practice.

The two men who showed up were punctual on 12/30/17. Right at 11 AM as scheduled. I had been quoted $139 an hour for 3 men and was told one guy didn't show up. I knew they were pricier than the other local movers who charged $100 an hour but those movers were booked up so I hired "All My Sons" based on their website. As soon as the two movers came in my home, one said to me in a hushed tone: "Tips are appreciated." and when I looked at him again as work hadn't even proceeded he said louder, "Tips are appreciated." The move took from 11 AM until 4PM when they finished loading all my things in my new condo. I was charged an extra hour upfront which I knew. But halfway through the move, while at my old condo they proceed to give me a contract of 6 or more pages in very small print, to sign each page and initial it. That is when I learned about all their hidden fees. When the move was over and I gave my charge card, for the 5 hours plus the extra hour @ $139 an hour I was charged $1134. When I asked for an accounting of the fees I was told the driver would call the office manager to have her tell me what all the extras were. I told him NO! I want a breakdown in writing. He said he did charge me an extra 3/4 hour and I had to pay for that but the office would refund it. After 2 phone calls, I was refunded over $80 off my charge card on 1/3/18. When I got my breakdown of charges I was told the $139 was a "labor fee" not an hourly fee. The extra money was for 3 wardrobe boxes = $48 and $168.74 was a FUEL CHARGE to move me 4 miles...yes...4 miles in one trip. Today, I went to get my laundry basket which had a container in it which had been too heavy for me to carry out of the other place full of all my change I had saved for over two years...mostly quarters, dimes and nickels and I see it is empty. So, not only did they get a tip of $60 EACH, but they took an additional tip of over $100 in my change which I am sure is on the low side. But hey, they did leave me a dime in the basket, so they didn't STEAL it all!!! That was my fault for allowing them to carry it out for me and put it on their truck so I wouldn't have to carry it. It is very easy to lift now with only the dime they left for me. I would NEVER recommend this company to anyone based on the actions of the movers and the office in their hidden charges and their shoddy way of having me sign that very long contract in print too small to read halfway through the move. Ms. P. K. Account # 5601575

I was very pleased with the entire process!

Update 11/07/2017: After some back and forth with this company in which they tried to bribe me to remove my review (admittedly, I was bribeable but they wouldn't meet my 50% requested refund, but offered 30%). Then on Sunday, my son brought to my attention that his three boxes from his bedroom did not make it to our house. There was nothing in the old house - we did a walk through with the owner and it was completely empty - so the only thing left to assume is that All My Sons lost the boxes somehow in the less than 2 mile drive to our new house. I called the company - stonewalled. This company is not interested in helping anyone or in rectifying their mistakes. This company is a classic bait and switch and if you call them out, then they do substandard work and don't complete the job adequately. We are still moving items from rooms in which they were randomly placed to the correct room. This was, without a doubt, the worst moving experience I have ever had and I truly hope that these words resonate with whomever is thinking about using this company. DO NOT!!!! Your furniture will be broken, you will be missing items, you will not receive good customer service from the individuals completing the move (except possibly Sean but now even that's in doubt given the missing items). Please pay attention to these negative reviews. We had our move scheduled for Saturday. Saturday came, the movers did not - received a call saying a crew had called in sick so my move would occur in the afternoon. Movers didn't get to my 4 bedroom home til after 3:30. I was very specific about the items in our house that needed to be moved. The movers got to my home and looked around, said it would be about 8 hours (I was quoted for 5) and they'd be there til around one in the morning. First of all, they need to be somewhat true to their quote; I understand a little slippage but not 400 or 500 dollars more. Then the crew that was there suggested that I cancel the move and hire them to come back the next day and they'd move me for half of what I was paying the moving company! I just had to furnish the truck. Unethical! I spoke to Diana and arranged for movers to come back on Sunday, which is not a typical work day for them. I requested a completely different crew - Diana sent the guy who initiated the unethical suggestion, with two other individuals. They showed up late on Sunday, which seems to be par for the course. So finally they're moving stuff - loading up the truck which actually went pretty well. However, once we got to our new house things started to go downhill. They left a couple of pieces of patio furniture in the yard. Put clearly labeled boxes in the wrong rooms, did not assemble furniture correctly, didn't advise when a piece of furniture broke slightly, just counted on me not being observant enough to notice. This company deserves so much less than one star. The one guy (the one who is unethical) kept complaining. The third guy was great to start with but got increasingly surly as the day progressed. The ONLY bright spot was the head guy, Sean. He was cheerful and businesslike every step of the way. If only AMS had all Sean's.it would be a great company but they don't and it's not. Even Diana, who was quite nice, was completely unreasonable when it came to costs. You cannot give someone a quote over the phone of 800-900 then expect them to pay 1300. If a business cannot provide accurate quotes over the phone then they shouldn't do it. So now I have a damaged desk and after they left I was sliding my dresser over only to find they had not attached both arms of the mirror to the back of the dresser so the mirror slipped and now the wood is gouged. Failure on all levels for this company! DO NOT USE!!!!

Drivers were perfectly on time, pleasant, helpful, and hard working. Except for the fact that a shelf us missing from a bookcase and a large statue was broken, the move went very well. Any issues I blame on the extreme heat. The drivers never complained and remained good natured through the entire process. I have not called yet for the shelf. It is probably still on the truck.

The service could not have been better. They packed it well and took the best care of my appliance like it was their own.

They were very professional about it. They had to come up two flights of stairs to move my stuff. Diana was straight forward about all the charges and exactly what i was getting. She gave me some background about the company itself.

They were fast, efficient and safe. They were very careful. There was never any worry in mind about something being broken. I know how easily glass can break when you are moving. They did it very quickly, efficiently, and carefully. They were pleasant.

The house was a wreck. They did an outstanding job, considering the circumstances. They were fast, but careful. The company was also very polite, and respectful. It was a very difficult move, since there was a lot of stuff that was not going to be moved. They had to move a lot of stuff out of the way to get to the furniture. They moved a lot of very valuable/old/heavy antique furniture. They did a beautiful job. This was my first time using this company, and I would recommend them. They talked like family, and were very comforting to me. It was very traumatic for me to give up my house, and they were very kind/thoughtful along the way. This met a great deal to me, and was a very emotional thing. I appreciated everything about them, and they made the process a lot easier. There were a couple of obstacles along the way, but they did exactly what they said they were going to do. They got me out of there, and into the storage right when they said they were going to!

They showed up on time, and they could not have been any nicer. They were really great, they were so polite and courteous. I would recommend them to anybody.

They were very detailed, and friendly. This was my first time using them, and would recommend them to anyone. There were 2 guys who did the move, and they had at least a 2 foot truck. They were very punctual, and were on time. They call me when they were on their way. The lady in the office was very nice, and discussed everything that was going to happen. What ever she said was going to happen, is what they did. They did a great job.

We have some amazing employees. Ron and George were so friendly and so pleasant. Our move was seam less, water definitely recommend.

Marquis, Carlos & Brandon did a great job. Professional, courteous, friendly. Absolutely the best.

They were very quick and courteous. They arrived when they said they would. Everything went very well. I would use them again if I moved.

They didn't tell me that there would be extra travel charge, a jewelry box was missing, and a patch of paint is missing from a large vase. They did not hook up my mirror. When I called about it, they said they needed screws. I told him the guy put them in his pocket, but they said there were none. I had to have some guys come back out, because they set down boxes that blocked a bookcase. They were really bad.

They quoted me roughly $500. They called and verified when they would be there. They notified me they would be a little late. By 10:30 am we were on the way with a packed trucked to my new apartment. They men on the truck were great. They added 1.5 hours. They showed up at 9am and the truck was unloaded by 12:45 pm. They charged for 5 hours! When I called the office, they got snotty with me.

Let me start with the quote. For 5 men and two trucks, plus packing all household and personal items such as clothing etc...I was given a written estimate for 5 Men @ $209.00 per hour, period. Nothing broken down on the written quote about boxing, wrapping or even an extra truck. This moving service was to include 2 trucks, plus all packing materials, and moving all household items from one home to another approximately 21.6 miles in distance. Plus drop off items at a storage unit which was on the way back from where they came from, an (e) of 5 miles. The movers were to start at 9:00 AM, instead they showed up @ 11:30 stating "whoops we had some difficulties, buy hey were here now!" Total time was exactly 10 hours. Which meant the bill should have been $2,195.00. Because the new house was much smaller than the one we just sold, we were unable to put all our furniture in the new house. So we arranged to have most of our furniture unloaded and stored in a storage unit. However the storage company closed at 9:00 PM the remainder of our items had to be held by the movers in the truck over night. I was told by the head mover that the overnight storage of would only cost an additional $150.00 and not to worry....... In summary, from the moment this company arrived this move became the move from h***! The men late by 3 1/2 hours. (Which had they been on time, it would not have required me to leave my items on their truck overnight!) The five men looked as though they had been just released from the cities maximum security jail for pete sakes! Un showered and unshaven smelling of severe body odor and stale beer breath! Not one man had on a company T-Shirt they displayed on their fancy company website! Items were not wrapped in padded covers either. I had to send my helpers out for boxes and tape, plus bubble wrap at least 5 times as these guys barely brought enough boxes to pack a bathroom let alone the contents of a 4900 sq. ft. house! Many of my items were busted, scratched. Heavy boxes were piled on top of light weight fragile boxes in which I insist they be careful and stack heavy first and follow with the lighter ones on top. Now the grand finally for day one, that bill came to $6,145.43!! The next day when they had to finish unloading into the storage unit was another bill for $1,273.25 for a GRAND TOTAL of $7,418.68 As upset as I was that night, I tipped every man $100.00 as most of this was not their fault. They were not trained and it wasnt them who made up the charges. And a few of them should not have been tipped period as many times I had to ask them to please pipe down as they were loud and boisterous often clowning around and cutting up. As I still have some boxes on storage, I find my blood pressure starting to soar when I discover a lamp packed in a box with only a single sheet of small bubble wrap lying on top of the lamp! Or when I was unwrapping a lamp shade that was well bubble wrapped only to accidentally rip off have the shades cover because the tape was stuck to the shade itself! Same thing happened with a full size antique mirror from Italy. Tape stuck to the gold frame and now its damaged because of such stupidity. Boxes of items that I have no idea as to whats inside as they never marked them with even a clue as to what room a box should go to let alone what might be inside! I know this review has taken me almost 8 months to write as I never ever have written to complain about anyone even if it was deserved! But 8 months later I am still searching for my coffee maker?? These people should be reported to the states attorneys office as I have never felt more violated and ripped off as I have been by this company. So here I am folks letting anyone who is contemplating hiring this bunch of yahoo's to BUYER BEWARE as your about to become ripped off and good!

The movers arrived promptly at 8:00 in the morning. They loaded the truck & drove to P**** Gorda where they began unloading the items. The entire move took 5-1/2 hrs exactly, which included their travel from Venice to P**** Gorda. The amount would have been $544.50 plus tax. About halfway through the move the two men doing the work stopped & called the office. The woman named Connie told them to collect $872.75 from me before removing any further items. They kept all of the electronics, large TV, etc. on the truck & refused to move any additional items until I paid them the full amount. I was to either pay the charges or they would take the items with them & leave. I asked for a breakdown of the charges & was refused. When I protested to her over the phone she agreed to refund back what time they did not use, a refund of $79.75. She also told me that if I wanted to use AMEX for the charges she would have to charge me an extra 2%, to which I agreed. AMEX later advised me that this was unethical. The sad thing is that I relied on a local" company over the telephone with a verbal quote of $99 per hour. Taxes I understand, however, they refused to give any breakdown of the charges because they were bogus. I filed a complaint with the Division of Consumer Services who opened an investigation. The man who called me stated that they had several complaints about these same tactics but they could not do much. However, they did get them to refund another $50 & I would assume they have the complaint filed against them on record. Use this company at your own risk!

We had to use them last minute as they were referred to us by their sister company in Nashville who forgot to deliver our belongings in time. They moved a few items from our apartment across town until the Nashville company could get their act together. They banged and batterd by kitchen table and did not care about any of my belongings. They tried to charge me more money for moving a small freezer but later said they would not as they hinted at a big tip. They scared me half to death.

They showed up with an 18-wheeler with another family loaded already. The workers who came was quite stinky. They were able to move only half of my stuff. There was also a bit of a mix-up with our stuff. I was not happy with their service.

They showed up late. The two men worked very slow with one complaining the whole time. They kept taking breaks that increased the cost of the move. The total of the move was double of the original estimate.

ADDED ONE HOUR OF TRAVEL TIME, EVEN THOUGH THE DISTANCE WAS 10 MINUTES. THEY ADDED A GAS SURCHARGE OF 6%. THEY WERE ALSO 2 HOURS LATE. THEY DAMAGED A FRAME OF A MIRROR ON MY DRESSER. I WAS GLAD TO GET THEM OUT OF MY HOUSE.