Attila came out to my house to wash my exterior windows. Because my house is big, this was an expensive job. He missed two windows on the second floor. When I asked him to come back and finish the job he said "that's not fair, that was a week ago." It would have been so easy, and good business, to apologize for the missed windows but instead he called me lazy for not checking his when he was there. He then threatened to take me to court if I posted a negative review. He's not a nice individual to do business with- buyer beware!
Description of Work: window cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$450
Joyce L.
04/2015
2.0
window cleaning
 + -1 more
He stated that it took him 1/2 hour to do one bank of windows on the Lanai and that there were 9 banks at 1/2 hour each. He said he had to leave, it was 9:05am He had been here an hour. . He told me he had 2 other customers and it was better to leave one customer rather than upset and be late for 2 customers. I tried to schedule a time for him to come back to finish the job but he said he had no openings before next Thursday when I am leaving to return to my home up North.He said he would not charge me for the little he had done. The money was not the issue but the way he left was unprofessionale at best. This young man seemed organized but unrealistic in the time he alloted for the job sight unseen. He did not inquire as to the size of my unit. He did not indicate a need to look at the job prior to coming for an estimate. His interest seemed to be in smaller units he could do in an hour? I am disappointed and confused regarding my experience with this service provider.He seems immature and inexperienced regarding consumer relations.
Description of Work: He showed up at my Villa promptly 8am. He opened blinds on windows and Lanai.He started on the outside windows and then started on the Lanai. He did one bank of windows on the Lanai and said the windows did not slid well.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Response from 941 Window Cleaning
Sorry about your bad experience . I did four other units in your community they took me 2 hours each. None of them had the same type and amount of windows like you did so I automatically assumed that the job going to be the same as any others in your building . I did all the outside windows and screens for free and although took me 40 minutes drive to your home I did not charge for the service . Although it is a bad review I appriciate the input . I will try to ask more questions on the phone in the future regarding to window sizes and types. Best wishes, Attila Szuhogyi
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Service Categories
Window Cleaning,
Roof Cleaning,
Ceiling Fans,
Pressure Washing,
Deck Maintenance,
Gutter Cleaning
FAQ
941 Window Cleaning is currently rated 2.8 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
941 Window Cleaning accepts the following forms of payment: Check,PayPal
No, 941 Window Cleaning does not offer warranties.
941 Window Cleaning offers the following services: We offer professional window cleaning and pressure washing services, for both residential and commercial buildings.