West Shore Home Sanford

My new walk-in shower is amazing..what awesome work.

Omaly, Max, Eoel, and Bobby did a fantastic job on my Full bathroom remodel! Thanks west shore home!

Max, Bobby, and JP did a wonderful job! Thank you so much west shore home!

Very professional

My installers were Max and Bobby - what a wonderful job they did. Completed and left no mess, explained things along the way and answered all my questions!! Would absolutely use them again!!

As of this review it has been 25 days since the install of 10 windows. West Shore Home ruined our home. They used a cut off tool to remove our old windows and this left at least a 1/2 inch to a 1 Inch cut in the vinyl siding of our home in each direction of every corner of every window meaning there are now 80 slices in the siding of our home leaving it vulnerable to moisture and insects, etc. On some windows there are bigger holes and along the sides are slices down the sides where the siding was cut and the underside left exposed. The plastic drip edgeing placed around the windows do not match on any corners of any windows, making the home look horrible. In addition, they are crooked, not parallel and inconsistent with each other. We got these windows in hopes of increasing the value of our home and were supposed to have an appraisal the following week but as the home sits currently, there is red tape on each window and clear silicone filling in all of the holes of the house so that it can be protected while West Shore Home figures out how to fix the damage.

I know the rating my seem harsh but I have to express my honest opinion. This was a painful process and this company needs to step up there game especially for clients who are investing over $100,000 and entrusting them with our home. I think the main problem is they try to work too fast and so several big mistakes are made that end up costing us a lot more time. Management isnâ t easy to communicate with. This service was not worth $100,000 I can tell you that much. Iâ m still waiting another couple weeks for vanity parts that they brought over that were damagedâ ¦this project is never ending and we are tired and disappointed

WSH brags about how they are customer friendly. Could not have been further from the truth than on our project. From the mess the workers left behind in the beginning of the project to the inexperienced people sent to provide some service work after the project was in, did they meet our expectations at all. Once they got our money it seemed like they did not care about making the customers happy. They promote their "Peace of Mind Limited Warranty" as something you can count on to use and be happy with the project. We tried to use it as it says and we are not happy. Now we are left with a potential hazard in the shower. No manager had the courtesy to call me to explain why we got the run around on the problems that surfaced on our project. We would never recommend Westshore Home based on our experience and would advise anyone to be careful to read everything closely before signing on for a project with them.

There was a problem with them not being able to do the install on my Florida room due to my structure, they did a lot of consultation with others and explained the situation fully. Even though I was very disappointed that room couldnâ t be done, I am very satisfied with my new windows

Royce and Eli were awesome installers for our replacement sliding door and window! Personable and explained things before starting the job. Also, Rizzo and Zane came by later to assist them and they also were friendly and knowledgable. Very happy with all the work they did and how nice it looks! Highly recommend and just cannot say enough how pleased we are!

Esteban and Alex g install very fast and explain every step very good work , fast and professional.

Great installation by Juan Kevin and Kwanzi.

Mt wife. Says they are very nice and pleasant. I say ditto, they were super! Oh, and friendly also, but worked hard, did a two day job in one day, wow! Walter F. And Jose G.

Incredible customer service from start to finish. High quality product. Arrived at 8:00 am and never stopped working. Nick M, Justyn, and David B worked nonstop, careful and considerate of our home, cleaned up wonderfully when done. Answered every question completely. We love our shower! Worth every penny!

The job was done when promised and looks beautiful

Service technician by the name of Omaly came from Orlando to Jacksonville to replace a previous shower trim that did not match in color. Very pleased with the outcome of the new trim, the technician was knowledgeable and friendly.

Rizzo, Tristan, and Collin did an excellent job installing my new shower.

Elijah S. Excellent Customer Setvice.

Very knowledgeable technical expert Zane and Shawna. Job well done!!!

Such a great experience with this company. They removed an old bathtub with tiles that were falling off the wall, cleaned everything up and replaced it with a beautiful (seriously, it's gorgeous) new shower. The guys who did our installation (Esteban and Ben) were fantastic and made sure to show us every step of the way. They made sure to ask my father-in-law where he wanted the seat and wall handles, since he would be using them the most. Highly recommended! When we're ready to do the other bathroom, we'll definitely be back.

Great job by Jeff and Juan! Great attention to detail. Very professional, friendly and polite. Service exceeded a 5 star rating!

We did two bathrooms the following guys did an Awesome job;. Max, Bobby Jr, Collin, Omaly, J.C,

Omaly..Dave..Evan..Eli..Collin. Thankss yall..Did a great job!!..Great performance guys!!! Thankss soo much!!

Zane and Omalley were totally professional and did a fantastic job!!! Would highly recommend West Shore! The guality of work was exceptional!!!

From first meeting with John, to a short time having Zane, Evan, Shawna and Sergio with taking out a cast iron tub/tiled shower and installation of a floor to ceiling walk in shower. What a class act. 100% professional and finished in a day. What more could I ask for? Absolutely nothing. Pleased with the job they did.