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Smart Guys Computers

Computer Repair, Computer Sales

About us

LC# 98019565

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Computer Sales, Software, Remote Repair. Depot Service

Services we don't offer

We do not work on printers, monitors, or non-computer related items

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
6%
2
12%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.2
responsiveness
4.6
punctuality
4.6
Showing 1-17 of 17 reviews

Miguel S.
02/2021
2.0
computer repair
  + -1 more
My experience was not good with them. They are unfair. I paid in advance to break the password to enter in my laptop. They said it would be a one-hour job, stayed 2 days and they unable to crack the password. I expected them to return at least half the amount paid ($ 50.00) I don't give them my money anymore, it was the first and also the last time I was there.
Description of Work: Break Password

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$50

Kathleen D.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Couldn't boot my laptop computer. They were able to diagnose problem on the spot and gave me price to repair. Was asked to pay in advance of repair. Computer was finished in 4 days with all my data restored. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Carol W.
06/2015
5.0
computer repair
  + -1 more
.
Description of Work: Installed 480 Gig drive to replace full drive in my son's college laptop. In last 2 years have built a gaming laptop and gaming desktop computer. My son uses 3-D modeling software so he needs fast, well built computers. Smart Guys does an excellent job and are fair in their pricing. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol W.
04/2015
5.0
computer repair
  + -1 more
They are honest and fair on the price. The suggested I change my anti virus.
Description of Work: Computer repair and services. I had a virus on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brenda J.
09/2007
3.0
computer repair
  + -1 more
They are a one stop shop! I would recommend them for any kind of computer repair. They ll do a great job regardless of the problem you have. I like them except that they make fun of North Dakotans in their ads, and that s not very nice.
Description of Work: They recovered some very important data from the hard drive of my computer. They built a new computer for us using a lot of the parts from our old computer. The repair took 2 days and it was done in their shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ROBERT G.
06/2007
5.0
computer repair
  + -1 more
They deliver what they say they are going to deliver. I'll never buy a boxed computer again!
Description of Work: They built me a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JEAN H.
11/2006
1.0
computer repair
  + -1 more
The repair person was completely rude and treated me badly. He commented rudely on me not bringing in the cable for the printer. I have never had an experienced like that before. I will never go back there again.
Description of Work: I brought in my printer that wasn't printing. He diagnosed the problem correctly with the problem being the cable.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0

$7

Response from Smart Guys Computers
We don't and have not ever worked on printers.

03/2006
4.0
computer repair
  + -1 more
IT WAS VERY GOOD. THEY HANDLED THE PROBLEM. THEY CALLED US WHEN THEY WERE DONE, AND THEY HAD THE WORK DONE WHEN PROMISED. I DON'T KNOW A LOT ABOUT COMPUTERS, BUT THEY PREVENTED ME FROM BUYING A NEW ONE BECAUSE IT WAS PRETTY CHEAP TO FIX.
Description of Work: IT WAS JUST A COMPUTER REPAIR. IT WAS BROKEN AND THEY FIXED IT. I DON'T REALLY SPEAK COMPUTER TALK.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

LIZ B.
03/2006
5.0
computer repair
  + -1 more
THEY WERE EXCELLENT ACROSS THE BOARD. THEY WERE A LITTLE GEEKY ON PROFESSIONALISM. CHEAP GUYS ARE TRUE TO THEIR NAME. IT WAS A STRIPPED DOWN STORE WITH NO FRILLS. ITS A LOW COST ENVIRONMENT. THE WORK WAS QUICK AND PRECISE. THEY TALKED ABOUT DIFFERENT OPTIONS TO FIX IT. IT WAS A COLLABORATIVE APPROACH.
Description of Work: THEY REPLACED A FAN AND SOME COMPONENTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID K.
03/2006
5.0
computer repair
  + -1 more
THEY WERE VERY GOOD. THEY WERE PROFESSIONAL. THEY LOCATED THE PROBLEM AND FIXED IT QUICKLY. IT WAS A LITTLE MORE MONEY THAN I WANTED TO PAY, BUT IT WAS REASONABLE. THEY DID THE JOB WELL.
Description of Work: IT WAS 50 DOLLARS TO LOOK AT IT AND 20 DOLLARS FOR THE REPAIR. IT WAS SOMETHING WITH THE POWER SUPPLY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

03/2006
4.0
computer repair
  + -1 more
IT WAS PRETTY GOOD. I WOULDNT COMPLAIN. THEY DO A GOOD JOB FOR A SMALL COMPANY IN MY OPINION. THE PRICE WAS PRETTY CHEAP FOR A CUSTOM MADE COMPUTER.
Description of Work: I HAD TO GET MY COMPUTER REBOOTED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

LARRY B.
03/2006
5.0
computer repair
  + -1 more
IT WAS A VERY POSITIVE EXPERIENCE. I SHOPPED AROUND AND COMPARED THE PRICES FOR THE SERVICE. I WAS VERY HAPPY WITH THESE GUYS AND THEIR WORK. THEY WERE CONFIDENT THAT THEY COULD FIX IT AND THEY DID.
Description of Work: I HAD THE HARD DRIVE CLEANED, CHECKED FOR VIRUS, AND RELOADED WITH PROGRAMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

03/2006
5.0
computer repair
  + -1 more
THEY ARE VERY, VERY GOOD. THEY ARE EXCELLENT. THEY BUILD COMPUTERS AND SERVICE THEM. IT WAS INEXPENSIVE TO FIX. THEY DID IT QUICKLY. THEY TOOK IT IN AND FIXED IT, AND THEN I TOOK IT HOME.
Description of Work: THEY JUST WORKED ON MY COMPUTERS MOTHERBOARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

03/2006
2.0
computer repair
  + -1 more
I THINK ITS EXPENSIVE COMPARED TO BUYING A NEW ONE. IF I PAY $65 AND A BRAND NEW COMPUTER IS ONLY $299, I SHOULD HAVE BOUGHT A NEW ONE. THE PROBLEM WASNT SO BIG TO BUY A NEW ONE, BUT I SHOULD HAVE ASKED HOW MUCH IT WOULD COST AND SEE WHAT THE BENEFITS WOULD HAVE BEEN TO JUST BUY A NEW ONE.
Description of Work: THEY INSTALLED A NEW MODEM BECAUSE OUR OLD ONE WAS ACTING FUNNY.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$65

AMI P.
01/2006
5.0
computer repair
  + -1 more
Excellent experience. I would highly recommend this company to anyone who needs computer work done right the first time. They were professional, ahead of their estimated time quote and were very helpful in making sure this did not happen again.
Description of Work: Removed 47 viruses from my hard drive after it completely crashed. They successfully saved all data and I did not lose a single personal file.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

BARBARA R.
06/2005
5.0
computer repair
  + -1 more
THE OVERALL EXPERIENCE WAS VERY SATISFACTORY. THE TECHNICIAN PERFORMING THE TROUBLESHOOTING WENT ABOVE AND BEYOND BY SPENDING EXTRA TIME TO IDENTIFY THE PROBLEMS WITH THE COMPUTER. THEY INVESTED TIME THAT WAS IN EXCESS OF THE TROUBLESHOOTING FEE WITHOUT CHARGING ME ANY EXTRA MONEY. THE STORE PERSONNEL WERE VERY HELPFUL AND THE RESULT WAS A FULLY FUNCTIONAL COMPUTER AT A REASONABLE PRICE FOR THE TROUBLESHOOTING AND REPAIRS.
Description of Work: THEY PERFORMED TROUBLESHOOTING TO IDENTIFY THE PROBLEM AND REPLACED THE FAILED COMPUTER COMPONENTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266.22

DONNA C.
06/2005
5.0
computer repair
  + -1 more
WE HAVE USED CHEAP GUYS COMPUTERS TWICE IN THE PAST TWO YEARS. THEY HAVE PROVED TO BE EFFICIENT, FRIENDLY AND ALWAYS VERY HELPFUL IN MEETING OUR NEEDS FOR EXCELLENT SERVICE.
Description of Work: WE HAD NO IDEA WHAT WAS WRONG WITH OUR PROGRAM. CHEAP GUYS REPLACED THE POWER SUPPLY AND FOUND THAT WE HAD 20-30 VIRUSES ON THE COMPUTER. THEY REMOVED THOSE ALSO. BECAUSE WE HAD AN IMMEDIATE NEED FOR THE COMPUTER DUE TO OUR BUSINESS, WE PAID AN ADDITIONAL $90-$100 IN ORDER TO BE MOVED TO THE FRONT OF THE LINE AND HAVE OUR WORK DONE THAT SAME DAY. IT WAS WELL WORTH IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    1265 Upsala Rd Suite 1109, Sanford, FL 32771

    www.smartguyscomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Smart Guys Computers is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Smart Guys Computers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Smart Guys Computers offers free project estimates.
    No, Smart Guys Computers does not offer eco-friendly accreditations.
    Yes, Smart Guys Computers offers a 10% senior discount.
    Yes, Smart Guys Computers offers emergency services.
    Yes, Smart Guys Computers offers warranties.
    Smart Guys Computers offers the following services: Computer Sales, Software, Remote Repair. Depot Service
    We do not work on printers, monitors, or non-computer related items

    Contact information

    1265 Upsala Rd Suite 1109, Sanford, FL 32771

    www.smartguyscomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM