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Rays Appliance

Appliance Repair

About us

Family owned & operated. Additional phone - (877) 600-7297.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Repair brands of refrigerators, stoves, washers, dryers & dishwashers.

Services we don't offer

Commercial install appliances

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-13 of 13 reviews

DANNIE Q.
04/2018
5.0
appliance repair
  + -1 more
Our refrigerator suddenly stopped working, and after searching around on social media and repair referral sites, and reading the stellar reviews, we decided to call Ray's Appliances to see if it could be fixed. They were great! The offered to come out that very day, were prompt, courteous and professional, and their pricing was more than fair. The technician, Rex, quickly diagnosed the problem, and had the refrigerator running in no time. I would call them again in a heartbeat. Strongly recommend.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lynn M.
02/2018
5.0
appliance repair
  + -1 more
went very good. excellent service, professional and knowledgable.fast repair. I will definitely use rays again for all appliance repairs.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Penny A.
12/2017
5.0
appliance repair
  + -1 more
The tech came same day. Identified the problem, had the correct part, and fixed it.
Description of Work: Refrigerator/ freezer quit cooling. I called Rays and explained the problem. Ray asked for the model to ensure the tech brought the parts that may fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Melinda M.
07/2017
5.0
appliance repair
  + -1 more
He had to deal with my grown son as I was teaching. he explained everything that needed to be done and when I called to check on everything he explained it again to me.
Description of Work: my washer wasn't working. I called around and spoke to Ray. he came out, was on time, and fixed the problem. most of the guys who come out charge a service fee, as does Ray. however he includes the fee in the total cost .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Don G.
04/2017
5.0
appliance repair
  + -1 more
Gentleman was on time, quickly repaired and diagnosed.
Description of Work: Paid roughly $100 for a relay to be replaced on a fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joyce L.
09/2016
5.0
appliance repair
  + -1 more
Service was great, the gentleman that came was very friendly and found the problem pretty quickly. There was an obstruction that was causing the problem and once he got that out no more water leaking and washing machine is working fine!
Description of Work: washing machine was leaking water and we did not know where it was coming from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

LeighAnne O.
10/2015
5.0
appliance repair
  + -1 more
Very fair, very quick and very nice!! Will only use them in the future!!
Description of Work: We had them out to repair a dishwasher and a freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Victoria M.
10/2015
5.0
appliance repair
  + -1 more
prompt.. fast.. only did what was needed - didnt try to sell me something i didnt need which was GREAT
Description of Work: replace overload circuit on side by side fridge.. diagnosis issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith S.
01/2012
2.0
appliance repair
  + -1 more
I would not call Ray's again,but would use Affordable Appliance Service for any future appliance repairs.
Description of Work: I called the company because their business was closest to my home. My icemaker was overflowing water into the rest of the freezer. They told me they would send someone out the next day. I found out when someone came that their techs had all walked out and the young man who came had never made a house call. He replaced a part that didn't need replacing and the problem was not solved. It took several days for the owner to call me back to say I had better call another company. They did not charge me for the new part which I thought was fair, but they should have told me when I made my first call that they could not take the job. I then called Affordable Appliance Service in Oviedo. Jeff came out the next day, found a contact in the icemaker had shorted out and replaced the icemaker. .

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Pamela H.
12/2011
5.0
appliance repair
  + -1 more
I didn’t have interaction with him and I used him on a rental property. He was very timely and very professional. He also gave us a good price. We got what we needed done.
Description of Work: I used the service of Rays Appliance in the summer for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan B.
09/2011
5.0
appliance repair
  + -1 more
I called several companies and was having difficulty getting calls back. Rays answered promptly and put Dean on the phone. He asked a lot of questions and while we were on the phone, diagnosed the problem and looked up the cost of replacement parts and labor on the phone. The cost of repair was more than the dishwasher was worth. He saved me the cost of paying someone $100 to come to the house and let me know that. Saved me the hassle of phoning companies and getting no call back. Great company. I will use them for any appliance repair that presents itself.
Description of Work: My dishwasher was full of water, would not drain, could not turn it on. . . dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J.
09/2011
5.0
appliance repair
  + -1 more
They showed up on time. They did good work.
Description of Work: They repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
08/2011
5.0
appliance repair
  + -1 more
AWESOME! If you need integrity not a company seeking to ripe you off call Rays Appliance..Tell them Susan sent you!
Description of Work: My front load Kenmore washer stopped working with a F11 code. I troubleshot the problem with the aid of my manual and ended up with a "conrtrol locked" code. On Tuesday the 9th I sent rays appliance a email about 7am regarding my washer; When I got home from work at 2:30 I checked my email...had a message from rays to call, and it was fixed by their son by 5:30 Tuesday the 9th!! AWESOME SERVICE! I will use them again. Thanks Rays!. Pete cleaned out the pump, boom I was doing wash immediately!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    318 S French Ave, Sanford, FL 32771

    raysappliancerepaircenter.com

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Rays Appliance is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 3:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Rays Appliance accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Rays Appliance offers free project estimates.
    No, Rays Appliance does not offer eco-friendly accreditations.
    No, Rays Appliance does not offer a senior discount.
    Yes, Rays Appliance offers emergency services.
    Yes, Rays Appliance offers warranties.
    Rays Appliance offers the following services: Repair brands of refrigerators, stoves, washers, dryers & dishwashers.
    Commercial install appliances

    Contact information

    318 S French Ave, Sanford, FL 32771

    raysappliancerepaircenter.com

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM