I had them give me a quote for a fence. They were friendly but their quote was a little high. I didn't end up having them do the work.
Description of Work: They gave me a quote for a fence.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Donald R.
11/2010
5.0
fencing
+ -1 more
One problem was that after taking the order, the salesman sat on it for several weeks. I finally had to call the office and ask them when they were going to schedule the work. They explained that they had the order, but the salesman had since left the company. After that, they scheduled the work promptly. I tagged and marked all the underground lines ( Sprinkler, valves, etc), and contacted the utility and cable companies to have them mark their lines. When the USA Fence team ( who were subcontractors) finished the work, I tested out the sprinkler system. One of the main valves that control the sprinkler system was cracked. When I received a bill for the fencing from USA Fence, I called their office and told them that the valves for the sprinkler system were cracked, that it was a $150 bill for the repair, and that they needed to deduct that from the final bill. They made the update, and sent me a bill, which I paid on receipt. I recommend USA Fence, their team did a great job!
Description of Work: The team at USA Fence removed an existing wood fence, and replaced it with their vinyl fence. The job took 2 days to complete. Their team was professional, they worked the entire day, the fence looks fantastic. Others who have seen it say that it's the best looking vinyl fence they have ever seen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,150
DANIEL M.
12/2005
1.0
fencing
+ -1 more
THEY NEVER RETURNED MY CALL
Description of Work: I called them to get an estimate on some fencing work
Rating Category
Rating out of 5
CAROL KRICKET A S.
10/2005
4.0
fencing
+ -1 more
ON TIME BUT ESTIMATE WAS TOO HIGH.
Description of Work: GAVE ESTIMATE ON REPLACING EXISTING FENCE.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL H.
10/2005
1.0
fencing
+ -1 more
WORKERS NOT QUALIFIED, FENCE WAS NOT STRAIGHT, NOT LEVEL, NOT DONE TO SATISFACTION, MANAGER AGREED, CONTRACTED FOR THIS JOB APRIL 05, FENCE INSTALLED JULY 05, IN OCT 05 AFTER CO FILED FOR BANKRUPTCY, AND I REFUSED TO PAY FOR JOB, USA SENT QUALIFIED WORKERS TO RIP OUT FENCE, AND RE-INSTALL. JOB CAME OUT OK. HOWEVER, I WOULD NEVER DEAL WITH ANY USA FENCE DIVISION, AS THEY DO NOT OPERATE FAIR AND SQUARE, ONLY THING SAVED ME, I NEVER PAID, OTHERWISE I WOULD OF LOST ALL MY MONEY, AND BEEN STUCK WITH A SHODDY FENCE.
Description of Work: FENCE AROUND BACK YARD, AND SIDE YARD, BACK GATE, FRONT GATE, 6 FEET HIGH ALL THE WAY AROUND THE HOUSE.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
MICHAEL L.
06/2005
2.0
fencing
+ -1 more
CAME TO THE HOUSE FOR AN ESTIMATE, WERE VERY NICE. TOLD ME THEY WOULD GET BACK TO ME. THEY NEVER DID. I CALLED THEM, AFTER A WEEK. I WAS TOLD THE SALESPERSON WOULD GET BACK TO ME, TWO WEEKS LATER, NEVER HEARD A WORD.
Description of Work: ESTIMATE ON CHAIN LINK FENCE AND ALUMINUM FENCE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
SUSAN C.
10/2004
5.0
fencing
+ -1 more
ASK FOR BRUNO TO INSTALL. HE WAS VERY NICE, AND ASKED QUESTIONS BEFORE HE DID SOME THINGS IN WHICH I MIGHT HAVE A CHOICE TO MAKE.
Description of Work: I CONTRACTED WITH USA STEEL FENCE COMPANY TO REMOVE OLD FENCING AND INSTALL PVC FENCING AROUND THE PERIMETER OF MY PROPERTY. I HAD ESTIMATES FROM AT LEAST 3 OTHER FIRMS. IT GOT VERY CONFUSING WITH OTHER SALES REPS TELLING ME HORROR STORIES ABOUT THE COMPETITION. DAVID TAYLOR WAS THE SALES PERSON FROM USA FENCE THAT I DEALT WITH. FROM START TO FINISH THE JOB WENT SMOOTHLY. THE INSTALLERS WERE HARD WORKING MEN AND WERE MOSTLY PLEASANT TO DEAL WITH. THE FENCE IS BEAUTIFUL. I HAVE THE MOST GORGEOUS FENCE IN THE NEIGHBORHOOD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Wanda F.
03/2003
2.0
fencing
+ -1 more
unknown
Description of Work: I CONTACTED THE COMPANY OVER A MONTH AGO TO REPLACE A FENCE. THE SALES PERSON WAS HELPFUL BUT THE WORKMEN DID NOT DELIVER WHAT WAS PROMISED. I HAVE CALLED THEM SEVERAL TIMES BUT THEY HAVE NOT, AS YET, CORRECTED THE PROBLEMS. AMONG MY CONCERNS ARE LONG NAILS STICKING OUT FROM FENCE POSTS AT EYE LEVEL, A HOLE CUT INTO A BRAND NEW FENCE TO ACCOMMODATE THE ROOT OF A DEAD TREE, OLD FENCE POSTS USED INSTEAD OF REPLACING THEM WITH NEW ONES AS WAS PROMISED, CRUSHING SHRUBS AND CUTTING AWAY TREE LIMBS AND LEAVING A MESS FOR ME TO CLEAN UP. WHEN I CALLED THE OFFICE TO EXPRESS CONCERNS, I WAS TOLD, BY THE MANAGER, THAT THESE ARE THE WAY WE DO THINGS. I FIND THIS EXPLANATION AND THE LEVEL OF SERVICE UNSATISFACTORY.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$3,000
ROY H.
02/2003
4.0
fencing
+ -1 more
unknown
Description of Work: Erected new fence.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$2,500
Edward K.
07/2002
5.0
fencing
+ -1 more
unknown
Description of Work: He look and measured and quoted me a price of $75.00 for new gate. He removed old gate and installed new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
WILLIAM AND KAREN D.
06/2001
5.0
fencing
+ -1 more
unknown
Description of Work: They did a great job and had the lowest price and were prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM AND KAREN D.
01/2001
5.0
fencing
+ -1 more
unknown
Description of Work: They are knowledgeable and up to speed on regulations. They put up a solid well built chain link fence.
Rating Category
Rating out of 5
quality
5.0
value
3.0
punctuality
5.0
Yes, I recommend this pro
Karen M.
09/2000
5.0
fencing
+ -1 more
unknown
Description of Work: They came early instead of late and were very courteous. We thought their estimate was very fair.
Rating Category
Rating out of 5
Ian M.
11/1999
5.0
fencing
+ -1 more
unknown
Description of Work: They were real fast, and it looks good.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing
FAQ
Usa Steel Co is currently rated 4 overall out of 5.
No, Usa Steel Co does not offer free project estimates.
No, Usa Steel Co does not offer eco-friendly accreditations.
No, Usa Steel Co does not offer a senior discount.
No, Usa Steel Co does not offer emergency services.
No, Usa Steel Co does not offer warranties.
Usa Steel Co offers the following services: Chain link, aluminum & wood fence.