Turner Pest Control

I contacted Turner Pest Control to pay my bill. I was in the process of selling/listing my home and mentioned to the rep that I did not want to auto-renew my account in six months. When it became apparent I was speaking to just a billing person, I left it with the phone representative, “to JUST PROCESS THE PAYMENT.” During our discussion I did not schedule an end date of service or schedule a future appointment to remove the termite stations I was paying for from my home. Days later, someone from Turner Pest Control showed up at my home unannounced and removed the stations without my authorization, and while I still owned the home. More importantly, they entered my property while I was at home, without my consent, and did not even ring the doorbell or contact me prior to or during their visit for my permission or confirmation it was OK to retrieve the termite stations for my home. I contacted the company immediately when I was made aware (from an email) that they prematurely removed the stations. The representatives and management I spoke with did not rectify the problem and were defensive, unapologetic, and disrespectful toward me. I feel violated and do not recommend ever doing business with this company.

Turner always provides great service and they go above and beyond the regular service to ensure you're completely happy with what they did. I highly recommend them!