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Stephen's Appliance Repair

Appliance Repair

About us

Appliance Repair Services

Photos of past projects

Reviews

4.646 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 46 reviews

Robin W.
09/2021
1.0
appliance repair
  + -1 more
I contacted Stephen to have a range hood and cook top removed several weeks prior to my kitchen renovation. He gave me a good price and told me Danny would take care of everything. I contacted him again two weeks prior to make a definite appointment and he told me Danny would be in touch, would probably come out ahead of time just to check things out. Danny never called and when I called Stephen again a week later neither he nor Danny bothered to return my call. I had to scramble to find someone else to do the job. Not the professional response I would have expected from either of them
Description of Work: Asked to remove range hood and gas cook top

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Stephen's Appliance Repair
Was in the Hospital with a Hearattack.Sorry for your inconvience

Ruth M.
03/2021
5.0
appliance repair
  + -1 more
Fantastic service. They were on time, work area was clean and they cared about getting it fixed. Vinny took pride in his work. The top rack in the dishwasher wasn't getting things clean. A new pump was needed. Vinny thought it would take a couple of days to get. But the boss, Stephen, called later to say they would have the part and finish the repair the very next day. Super happy. I would definitely recommend them to all!!!! Give Vinny a raise. 😊
Description of Work: Dishwasher Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Sheri Ann R.
03/2021
5.0
appliance repair
  + -1 more
Couldn't afford the price for repair right now, but will call when I can afford repairs.
Description of Work: Light in refrigerator and buzzing from microwave.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Carol S.
02/2021
4.0
appliance repair
  + -1 more
It was a snap for him and $125 to me. I could have done it myself.
Description of Work: Replace frig gasket.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$125

William C.
12/2020
5.0
appliance repair
  + -1 more
Fantastic! Highly recommended. Great 👍 customer service and COVID-19 safety. Will definitely hire again! Thanks Jimmy for the great service!
Description of Work: Fix Samsung frig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Despina P.
11/2020
5.0
appliance repair
  + -1 more
The service went very and I was satisfied and they were reasonably priced for the service.
Description of Work: Fridge is making a sound like a fan is struggling
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly F.
10/2020
5.0
appliance repair
  + -1 more
He assess the issue and orders the part and came back and repaired it immediately.
Description of Work: "Appliances (All Types) - Repair or Service Repairing my Refrigerator"
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Alice S.
10/2020
5.0
appliance repair
  + -1 more
Had to order the parts from the NW area and were able to get them in a timely manner. Installed the parts in a timely manner and was able to use the washing machine within a weeks time. Even though my machine is an aged one, it was more cost effective to repair the unit instead of buying a new unit. My Whirlpool unit could be described as a "workhorse" and I enjoy using it.
Description of Work: Had to replace "brain" and water control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$438

Tom T.
09/2020
5.0
appliance repair
  + -1 more
Tech. Arrived on time, diagnosed the problem but had to reschedule because of lack of available part. Came back (as promised) two days later and finished the work satisfactory.
Description of Work: Out-of-warranty repair on Samsung electric range.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Claire H.
09/2020
1.0
small appliance repair
  + -1 more
Stephen called me Sunday 9/6 & asked me to send photos of the repair. I did with detailed information. He never got back to me. I text him 9/7 & 9/8 & 9/9 to see if he received my information. He never got back to me via a phone call or text.
Description of Work: Repair oven door

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sean H.
09/2020
5.0
appliance repair
  + -1 more
Fair price for service call quote. Others were less expensive, however, they also had a longer wait for an appointment. They were punctual and professional. Our appliance was not repairable; but we appreciated the honesty and explanation of the diagnosis. Family owned local business - would definitely recommend and use again for future service and repairs. A+!
Description of Work: Refrigerator/freezer repair service call for quote

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.99

Thomas N.
09/2020
5.0
appliance repair
  + -1 more
Absolutely perfect! Called on very short notice after closing hours. Got a call back from Stephen within an hour. Non-working fridge is a bit of an emergency. He was able to have Jimmy come by the next morning. Repair completed right then. Fridge is now running fine. Could not have imagined better, more responsive service. Thanks Jimmy and Steve!!!!
Description of Work: Refrigerator motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$588

Karen R.
08/2020
5.0
appliance repair
  + -1 more
Excellent - James told us it was the door switch that needed replacing. Quick & simple fix for $195 - included Angie's List discount.
Description of Work: Electric dryer stopped working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

kc J.
08/2020
5.0
appliance repair
  + -1 more
very well. He was very knowledgeable.
Description of Work: replaced a fan motor in our convection oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Barbarra W.
08/2020
5.0
appliance repair
  + -1 more
Called for service and after we told him in detail what was wrong he advised us it would cost us too much to repair, it was a know issue with our fridge and it was older model. We thank him for his input and would definitely not hesitate to call him in the future.
Description of Work: Refrigerator issue
Rating CategoryRating out of 5
Yes, I recommend this pro

christine W.
07/2020
5.0
appliance repair
  + -1 more
Unfortunately, it was not cost effective to fix it.
Description of Work: find out what was wrong with the refrigerator.
Rating CategoryRating out of 5
Yes, I recommend this pro

Art B.
07/2020
5.0
appliance repair
  + -1 more
Technician was professional and polite. On first visit he quickly trouble shot the problem, quoted us, ordered the parts, and three days later returned to install the new parts. I could have done this myself for a little less money, but Stephens are pros and got the job done for me satisfactorily. Recommend them for any appliance repairs.
Description of Work: repair Samsung fridge ice make

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Zanne R.
07/2020
5.0
appliance repair
  + -1 more
Stephen was super to work with and he did an excellent job. Highly Recommend
Description of Work: Fixed dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

ian Z.
06/2020
5.0
appliance repair
  + -1 more
Jimmy is an excellent and knowledgable technician. The refrigerator/freezer defrost was not working and making ice all over the freezer, fan was making weird noises, After the repair, it's working perfect again and no more defrost issue.
Description of Work: Refrigerator's repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol F.
05/2020
2.0
appliance repair, small appliance repair
  + 0 more
I cannot comment as to quality of service. My appointment was set, between 10 and 12 noon of that day. No one showed up. No one called to rescheduled. Lost an entire day to waiting. Sent a follow up memo to determine what had happened. No reply. I engaged another repair service and the machine is running beautifully.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Stephen's Appliance Repair
We at Stephen's Appliance Repair Strive on quality service.The technicians van broke down on the interstate and had to be towed in.We truly apologize for your inconvenience.Somehow the tech failed to contact the customer to reschedule.This is a rare occurrence and not a normal business practice.Glad you were able to get the repair done.

Cheryl H.
02/2020
5.0
appliance repair
  + -1 more
Stephen and Jimmy were terrific! Called ahead to give time of arrival. Arrived on time. Professional service performed. Would call again for another repair.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenneth M.
02/2020
5.0
appliance repair
  + -1 more
Very satisfied with company work. Young man very polite and not pushy about problem. Would hire anytime.
Description of Work: washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan S.
01/2020
4.0
appliance repair
  + -1 more
The repair man and Stephen were very nice, however the time that was scheduled and the time they showed up were different. He did a good job, but a was little pricey.
Description of Work: Dishwasher repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen H.
01/2020
5.0
appliance repair
  + -1 more
They diagnosed it and fixed it within 30 minutes. What I really liked, is before they came out. They had me text the model and serial number. So that way they had the part with them. They told me based on what I told them was going on. Stephen felt like he knew what the issue was so he picked up the part before coming to the house. So that way I did not hear a part needed ordered. They were quick, cleaned up, plugged it back in. And waited to make sure it was good. Explained the warranty. I definitely am keeping the receipt in case we have other issues with other appliances. Great job, worth every bit of the charge.
Description of Work: GE Refrigerator in freezer section was so loud could not carry a conversation in house. Called one day, made up appointment for next day that worked for me. They came out, listened explained what it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

christine W.
01/2020
5.0
appliance repair
  + -1 more
An unusual fix but did the trick. Nothing wrong with fridge workings, door was letting in warm air.
Description of Work: Fix refrigerator. Water bearing on refrigerator ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160
    • 1(current)
    • 2

Contact information

2821 54th St N, Saint Petersburg, FL 33710

www.stephensappliancerepair.com

Service hours

Sunday:
9:00 AM - 12:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Stephen's Appliance Repair is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 12:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

No, Stephen's Appliance Repair does not offer free project estimates.
No, Stephen's Appliance Repair does not offer eco-friendly accreditations.
No, Stephen's Appliance Repair does not offer a senior discount.
No, Stephen's Appliance Repair does not offer emergency services.
No, Stephen's Appliance Repair does not offer warranties.

Contact information

2821 54th St N, Saint Petersburg, FL 33710

www.stephensappliancerepair.com

Service hours

Sunday:
9:00 AM - 12:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM