Stephen's Appliance Repair

I contacted Stephen to have a range hood and cook top removed several weeks prior to my kitchen renovation. He gave me a good price and told me Danny would take care of everything. I contacted him again two weeks prior to make a definite appointment and he told me Danny would be in touch, would probably come out ahead of time just to check things out. Danny never called and when I called Stephen again a week later neither he nor Danny bothered to return my call. I had to scramble to find someone else to do the job. Not the professional response I would have expected from either of them

Fantastic service. They were on time, work area was clean and they cared about getting it fixed. Vinny took pride in his work. The top rack in the dishwasher wasn't getting things clean. A new pump was needed. Vinny thought it would take a couple of days to get. But the boss, Stephen, called later to say they would have the part and finish the repair the very next day. Super happy. I would definitely recommend them to all!!!! Give Vinny a raise. 😊

Couldn't afford the price for repair right now, but will call when I can afford repairs.

It was a snap for him and $125 to me. I could have done it myself.

Fantastic! Highly recommended. Great 👍 customer service and COVID-19 safety. Will definitely hire again! Thanks Jimmy for the great service!

The service went very and I was satisfied and they were reasonably priced for the service.

He assess the issue and orders the part and came back and repaired it immediately.

Had to order the parts from the NW area and were able to get them in a timely manner. Installed the parts in a timely manner and was able to use the washing machine within a weeks time. Even though my machine is an aged one, it was more cost effective to repair the unit instead of buying a new unit. My Whirlpool unit could be described as a "workhorse" and I enjoy using it.

Tech. Arrived on time, diagnosed the problem but had to reschedule because of lack of available part. Came back (as promised) two days later and finished the work satisfactory.

Stephen called me Sunday 9/6 & asked me to send photos of the repair. I did with detailed information. He never got back to me. I text him 9/7 & 9/8 & 9/9 to see if he received my information. He never got back to me via a phone call or text.

Fair price for service call quote. Others were less expensive, however, they also had a longer wait for an appointment. They were punctual and professional. Our appliance was not repairable; but we appreciated the honesty and explanation of the diagnosis. Family owned local business - would definitely recommend and use again for future service and repairs. A+!

Absolutely perfect! Called on very short notice after closing hours. Got a call back from Stephen within an hour. Non-working fridge is a bit of an emergency. He was able to have Jimmy come by the next morning. Repair completed right then. Fridge is now running fine. Could not have imagined better, more responsive service. Thanks Jimmy and Steve!!!!

Excellent - James told us it was the door switch that needed replacing. Quick & simple fix for $195 - included Angie's List discount.

very well. He was very knowledgeable.

Called for service and after we told him in detail what was wrong he advised us it would cost us too much to repair, it was a know issue with our fridge and it was older model. We thank him for his input and would definitely not hesitate to call him in the future.

Unfortunately, it was not cost effective to fix it.

Technician was professional and polite. On first visit he quickly trouble shot the problem, quoted us, ordered the parts, and three days later returned to install the new parts. I could have done this myself for a little less money, but Stephens are pros and got the job done for me satisfactorily. Recommend them for any appliance repairs.

Stephen was super to work with and he did an excellent job. Highly Recommend

Jimmy is an excellent and knowledgable technician. The refrigerator/freezer defrost was not working and making ice all over the freezer, fan was making weird noises, After the repair, it's working perfect again and no more defrost issue.

I cannot comment as to quality of service. My appointment was set, between 10 and 12 noon of that day. No one showed up. No one called to rescheduled. Lost an entire day to waiting. Sent a follow up memo to determine what had happened. No reply. I engaged another repair service and the machine is running beautifully.

Stephen and Jimmy were terrific! Called ahead to give time of arrival. Arrived on time. Professional service performed. Would call again for another repair.

Very satisfied with company work. Young man very polite and not pushy about problem. Would hire anytime.

The repair man and Stephen were very nice, however the time that was scheduled and the time they showed up were different. He did a good job, but a was little pricey.

They diagnosed it and fixed it within 30 minutes. What I really liked, is before they came out. They had me text the model and serial number. So that way they had the part with them. They told me based on what I told them was going on. Stephen felt like he knew what the issue was so he picked up the part before coming to the house. So that way I did not hear a part needed ordered. They were quick, cleaned up, plugged it back in. And waited to make sure it was good. Explained the warranty. I definitely am keeping the receipt in case we have other issues with other appliances. Great job, worth every bit of the charge.

An unusual fix but did the trick. Nothing wrong with fridge workings, door was letting in warm air.